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MISUMI Europe Reviews 6

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TrustScore 3 out of 5

2.8

Machine Construction
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Company details

  1. Machine Construction
  2. Machinery Parts Manufacturer
  3. Manufacturer
  4. Metal Machinery Supplier
  5. Plastic Products Supplier

Written by the company

MISUMI is a global manufacturer and distributor of configurable mechanical components for special purpose, plastic mold and press die machine construction. With over 14 million products from MISUMI and many suppliers, we offer the highest quality and fast delivery times. The European subsidiary, MISUMI Europa GmbH, supports all customers throughout Europe.

Contact info

2.8

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent for customisable parts

We have been using Misumi for quite a few years now and would not hesitate to recommend them. There is an extensive selection of standard products, and many of these can be customised.

It is not always the cheapest solution, but delivery time on their customisable parts is often the quickest. The quality is consistently good.

16 June 2025
Unprompted review
MISUMI Europe logo

Reply from MISUMI Europe

Dear Customer,
thank you for your positive feedback and for your continued trust in MISUMI over the years. We are gld that you value our range of standard and configurable parts, as well as the consistent quality and fast delivery times.
Your MISUMI Team

Rated 1 out of 5 stars

Not a very accommodating customer…

Not a very accommodating customer service – complaints are evaded / they wriggle out of complaints.

5 November 2025
Unprompted review
MISUMI Europe logo

Reply from MISUMI Europe

Hi Tristan,

Thank you for your feedback. We’re sorry to hear about your experience. We’ve reviewed your case from yesterday thoroughly. Based on our logistics partner’s weight verification, the original shipment appears to have been delivered in full. That said, as a gesture of goodwill we have already arranged a free reorder so you receive everything you expected.

If anything is still missing or you have further questions, please contact us at rating@misumi-ec.com and we’ll help right away.

Kind regards,
Your MISUMI Team

Rated 1 out of 5 stars

Need to modernize

Got my registration rejected. apparently they rejected our whole company due to payment issues. This is no surprise, this company is stuck in the past with accounts, POs and Invoices etc. They need to modernize and just let people buy online. Look at Protolabs, accuscrew etc. they make our lives easy and dominate the sector.

18 October 2023
Unprompted review
MISUMI Europe logo

Reply from MISUMI Europe

Dear Mr. Heart,
Thank you for your feedback and for letting us know about the registration issue; we’re sorry for the inconvenience. Please contact rating@misumi-europe.com so we can review your account.
Your MISUMI Team

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