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LUX SKIN Reviews 

6,254
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,061 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently appreciate the excellent products, noting that they deliver on claims and provide noticeable results for skin concerns. Reviewers also find the entire experience positive, pointing to the easy-to-navigate website, clear product information, and great value for the price. However, some people mentioned issues such as receiving an incorrect item or not getting all the ordered items. A few other people also felt that the ingredients listed did not match the product descriptions, and there were mentions of order delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, reasonable... See more

Website

Clients share positive opinions on website, highlighting how easy it is to navigate and place orders quickly.... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the website is exceptionally easy to... See more

Order

Customers had positive experiences with order, highlighting the fast, straightforward, and user-friendly... See more

Price

Users describe satisfaction with price, highlighting reasonable and affordable costs that offer great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Email notifications with great offers, one click to website, very easy to navigate through products which gives you lots of information about the product and how to use. Nice to read reviews on the pr... See more

Rated 5 out of 5 stars

Lux Skin website was very clear and easy to navigate to find exactly what I was looking for without any unnecessary sales pitches or pushing other products I didn’t need. Prices were clearly displayed... See more

Rated 5 out of 5 stars

The website was so easy to navigate! It’s very pretty too, the pink and white are such a pretty and pleasant combination. It’s pretty straightforward too, I have ADHD and sometimes when there’s t... See more

Rated 5 out of 5 stars

I absolutely ❤️ 😍 Lux products. So much that I recommended the infra red mask to a beautician only yesterday. Never disappointed by the quality or performance. In fact, I can see the difference not... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,254)

3,309 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

This website was very easy to use

This website was very easy to use. In a couple of clicks I was able to order my chosen product, an additional product, and my complimentary free gift. Bish bash bosh! All done 🙂

17 August 2026
Unprompted review
Rated 4 out of 5 stars

Great experience

Great experience when I ordered all straight forward. I have &card some good thing about the product I have ordered. Looking forward to receiving it. I couldn't believe how much more product you get from what I ordered its almost double the amount. I will update when it arrives.

16 August 2026
Unprompted review
Rated 4 out of 5 stars

The solution works great on my skin

The solution works great on my skin. My only struggle is that when I roll it onto my face, too much of the solution spills onto my skin. I need to remove the needle from the bottle and roll the needle by hand instead.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering .

The service was very fast and easy. I also loved how informative the ordering process was. Can't wait to use this great product!

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Really nice easy website

Really nice easy website, got a good price reduction for buying a few extra then quite out of the blue they gave me a free gift. Seems like they truly value customers. Love it when I get good service.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy online ordering

I’ve placed a few orders, such an easy and smooth ordering experience. My orders arrive promptly and I love the quality of the products.

16 August 2026
Unprompted review

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