LUX SKIN Reviews 

6,262
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,061 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently appreciate the excellent products, noting that they deliver on claims and provide noticeable results for skin concerns. Reviewers also find the entire experience positive, pointing to the easy-to-navigate website, clear product information, and great value for the price. However, some people mentioned issues such as receiving an incorrect item or not getting all the ordered items. A few other people also felt that the ingredients listed did not match the product descriptions, and there were mentions of order delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, reasonable... See more

Website

Clients share positive opinions on website, highlighting how easy it is to navigate and place orders quickly.... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the website is exceptionally easy to... See more

Order

Customers had positive experiences with order, highlighting the fast, straightforward, and user-friendly... See more

Price

Users describe satisfaction with price, highlighting reasonable and affordable costs that offer great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Email notifications with great offers, one click to website, very easy to navigate through products which gives you lots of information about the product and how to use. Nice to read reviews on the pr... See more

Rated 5 out of 5 stars

Lux Skin website was very clear and easy to navigate to find exactly what I was looking for without any unnecessary sales pitches or pushing other products I didn’t need. Prices were clearly displayed... See more

Rated 5 out of 5 stars

The website was so easy to navigate! It’s very pretty too, the pink and white are such a pretty and pleasant combination. It’s pretty straightforward too, I have ADHD and sometimes when there’s t... See more

Rated 5 out of 5 stars

I absolutely ❤️ 😍 Lux products. So much that I recommended the infra red mask to a beautician only yesterday. Never disappointed by the quality or performance. In fact, I can see the difference not... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,262)

3,316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website was very easy to navigate and…

Website was very easy to navigate and products clearly described. Any offers that were on at the time were clear and discounts added automatically rather than having to find, remover and enter a code. Fab 👍💚

12 August 2026
Unprompted review
Rated 1 out of 5 stars

The IPL I ordered does not work

The IPL I ordered does not work, the fan/motor inside doesnt start when I press the green button. And after pressing it multiple times, it worked and then i pressed once on the laser button and it shut off. I'll be asking for replacement.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience

I had a really positive experience using the website. It was easy to navigate, and I found what I was looking for without any difficulty. The ordering process was straightforward and quick, with no problems completing my purchase. I was also happy with the price and the discounts available, which made the purchase feel like good value. Overall, a simple and hassle-free shopping experience.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Was extremely happy with the…

Was extremely happy with the availability of the product and the chance to purchase at a discounted price. I believe the product will be very beneficial to my needs and wants as a customer. The website was easy to use and my order was placed immediately.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. I haven’t received it yet but have faith from reviews that the micro needling is very good in comparison to more expensive products. I have had lux product before and was pleased with results

11 August 2026
Unprompted review
Rated 5 out of 5 stars

So far so good!

Lots of information as to which package to purchase. Website was easy to navigate, and purchase easy to complete. Very competitive pricing and seems to be fast delivery. Very impressed and look forward to trying the product!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Very easy website

Very easy website, emails updating you on your order , I’m looking forward to trying my products , and offering free gifts is fantastic

11 August 2026
Unprompted review
Rated 5 out of 5 stars

LUXSKIN

LUXSKIN often sends discounts and informative emails about sales and new products! Their website is user friendly and easy to navigate! Quick shipping and turn around times, incredibly happy with the services provided! Repeat customer 👌

1 July 2026
Unprompted review
Rated 5 out of 5 stars

An Instagram ad popped up advertising a…

An Instagram ad popped up advertising a sale so I clicked. I'd been on the website before but hadn't ordered. When I saw the ad I knew it was time to bite the bullet. The website was super user friendly and I had my order in the cart and paid for in no time. Quick, clean, no fuss.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

User friendly I found their website for Lux skin to be very easy to navigate and to select the items that you want. They are very clear in the description of their different products, give free gifts with your order which are.

The customer service team was outstanding were able to direct me to what would fit better than what I had to order. They were very friendly and patient with me and helping me find them. That’s what I did and I’m very appreciative of that.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I really like the product

I really like the product, its my second time ordering, discounts are great, I feel like I get spa treatment without spa prices. Easy to order and delivery is fast.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products and brilliant prices!

The products are amazing at such good prices, I’ve shopped with them for a couple of years now. The site is so easy to navigate order from…love the promotions and free gifts too! I do and have recommended them and their products to other people

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Lux Skin site

From visiting the Lux Skin site to ordering and delivery I’ve had an excellent experience and will continue to order as needed

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

I’ve ordered from this website before and find it easy to use and always has good discounts on products.

11 August 2026
Unprompted review

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