Beautiful clothes, good quality and packaging. However, received the wrong outfit once and when I emailed to inform, I was not sent an apology via email nor a small compensation but was given a refund... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used this perfume last 4 years I like this fragrance it’s fragrance is long lasting I. M very satisfied with your perfume I used Janan Gold as well but blue flavour is feels like Cool smell
Company replied
No delays, good quality, items received in good time, decent packaging but could be a bit better, no issues with products being in stock or not. Items had a 'nala' each which was really nice. I have s... See more
Company replied
Prompt delivery True to size Good quality fabric Vibrant colours just as seen on website Material is Linen but not for winter, it will suit more for autumn
Company replied
Company details
Written by the company
J. was established in 2002 with a unique philosophy to revive the country's cultural heritage and make Shalwar Kameez; the popular wear, and soon became one of the most famous and recognizable clothing brands in South East Asia. It expanded its store network to 100+ outlets nationwide. J. has further expanded globally by opening 20 outlets in the UK, Australia, Canada, New Zealand, UAE, Qatar, to name a few. We pride ourselves on being a complete apparel brand that deals in eastern wear, perfumes, footwear and accessories for women and men of all ages. We work in different categories and textures like silk, chiffon, cotton, cambric, lawn and fabrics that suit the season. Our clothing line reflects current fashion trends with modest detailing. Designs are inspired from Renaissance, Aztec, Fusion, Arabian and other aesthetics. From the humble beginnings of a brand that believed in being Soully East, we have moved forward with more decorative touches to our portfolio and have strung together a loyal base of customers all over the world.
Contact info
United Kingdom
- uk.junaidjamshed.com
4.0
Great
489 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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Had great experience
My experience made it great that the modern style in dresses is amazing and to me details matter alot in my style dresses
19 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
“I really like these perfumes
“I really like these perfumes. Their longevity is impressive, and in my experience, they are very long-lasting. Highly recommended.”
19 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Poor Customer Service
Nice suits, delivered quickly. Unfortunately, one was far too long. But, when I emailed to confirm in advance that they would accept a return (slightly over the 7 day window - which I only saw written on the paper invoice, it is not stated on the website!) - there was no reply and no answer to my calling customer service three times. So, now stuck with an unwearable suit!
19 September 2025
Product was ok but they haven't refund…
Product was ok but they haven't refund me what they promised for my returned postage.
10 April 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
The outfits were amazing and I love…
The outfits were amazing and I love their clothing
18 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
All the sizes were small
All the sizes were small. Size 16 is equal size 14.
I have wasted almost £200.
Absolute waste.
17 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
J.junaid jamshed
Mens kheri
The products I bought were a good design,the only recommendation is that if you are uk size 9 then you should order size 12 in footwear,the delivery was prompt thank you.
26 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Just above and beyond.
Just above and beyond.. lovely quality and good customer service
15 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
J.junaid jamshed
Amazing service and beautiful clothing
4 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
I usually visit your shop in Southall
I usually visit your shop in Southall, but this was my first time ordering online. Unfortunately, the size and color of the item I received were completely different from what I had ordered. This has been disappointing, and as a result, I will not be ordering online again.
9 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
J.junaid jamshed
Extremely underrated.
Top class company and so many options there is something for everyone.
9 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Great service!!!!!
9 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
The image was confusing
The image was confusing. There were 2 different pictures on the item I ordered and it looked different to what I assumed I got when it arrived.
9 September 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
J.junaid jamshed
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
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