You can only reach customer service by email. They have replied, but just keep telling me to wait longer! I'm now having to order from elsewhere. Don't bother!
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See what reviewers are saying
Ordered an aluminium print, received damaged. I've tried continually to reach out to this company, by email, contact form and phone. Neither tickets from email or their contact form have had a respo... See more
Terrible service they won't answer emails have taken my money hand closed the site! I've had no photos no refund and you cannot contact anyone online via email or phone or help desk nothing. Now I've... See more
Ordered four copies of A4 photo books. One arrived with scratched front cover. Another one had photo default, added some random dodts and the final two had creased corners so overall not great at all,... See more
Company details
About Foto.com United Kingdom
Information provided by various external sources
Foto.com France
Foto.com Nederland
Foto.com Belgium
Foto.com Denmark
Foto.com UK
Foto.com Deutschland
Foto.com is a customer friendly website where you can print your digital photos. Create your personalised photo book and get it delivered directly to your door! Offering a photo album is the best way to concretize and share your memories with your family! Set your imagination free and build your own personalised photo products with your best memories! Foto.com - Print your Emotions
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I was very pleased with the excellent…
I was very pleased with the excellent prints and first class service. Thank you
Good value and efficient service
Disappointing Photo quality
I ordered nearly 600 6x4 photos to complete my children's first photo albums. I have been disappointed with the quality of the photos. I have previously printed some of these pictures using another site and the comparison between the two sets of prints shows lack of colour/printing quality in the ones from Foto.
Fast and reliable
Order received within a couple of days, good quality, very happy.
Good prices and excellent service
Foto.com UK is the best
Foto.com UK is the best! I'm very satisfied with the product and service.
Easier than others to order but quality…
Easier than others to order but quality not as good as some.
They are quite cheap and have a quick…
They are quite cheap and have a quick service.
I don't find the quality of the prints particularly good or exciting but I guess you get what you pay for.
the quality of photo is bad...
Great quality prints for a good price
Great quality prints for a good price, and arrived quickly. I would definitely use foto again.
Perfect.
Easy to order, arrived quickly & no damage to photographs during transit. Perfect.
Very slow delivery
Absolutely brilliant service
Absolutely brilliant service, ordered twice from them up to now and cannot fault Foto.com at all. Highly reccomended and will use them again in the future.
great quality and speedy service
great quality and speedy service. Had an issue with the discount for new customers as it was emailed to me AFTER i had placed the order. but this was sorted after a few emails and refund received.
Tried to charge me more for each print…
Tried to charge me more for each print than they were advertising! This is against trading rights! They gave me a code to input when I pointed this out, but it is still more! Taking my trade somewhere else!
Good price but cut off parts of photos 🙄
Good price and quick service, however the downside is that if your photo size is bigger than 6 by 4 then rather than print the whole photo on a reduced scale they just cut off parts of the pic!
Very good and fast
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