Clover in the UK Reviews 2,654

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, including easy setup and navigation of online portals. However, some customers also noted issues with payment processing, including unexpected fees and the retention of sales due to missed payments. A few other people also felt that customer service was poor, citing long wait times, unprofessional staff, and a lack of resolution for technical problems. There were also concerns about slow payment payouts, which led to overdraft charges for some small businesses.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, with many reviewers delighted by the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the seamless transactions... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the quick setup, reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Running a small business means I need things that are simple and dependable—this card machine ticks all the boxes. The setup took minutes, payments go through quickly, and my customers really... See more

Company replied

Rated 5 out of 5 stars

Easy to sign up, equipment delivered very promptly, easy to set up and even easier to use. Adam Clayton is continually in touch to ensure the smooth installation of the system and is still available n... See more

Company replied

Rated 5 out of 5 stars

We have just switched over to Clover and the whole experience was good from start to finish. Nigel Rodrigues gave a thorough explanation of how the system worked and a clear and concise breakdown of... See more

Company replied

Rated 5 out of 5 stars

Robyn Howe was very helpful in providing us all the information we needed in view of swapping our card services over to Clover. The whole transaction has been seamless and the portal is very easy to... See more

Company replied


Company details

About Clover in the UK

Written by the company

Accept payments. Run your business. Sell more.

Take control of your payments, streamline your cash flow, and explore fresh revenue channels with Clover. With our versatile software and reliable hardware, trusted by businesses around the globe, we empower you to drive growth and efficiency in every aspect of your operation.

Meet Clover
Get in touch

We’re in business to help business

No matter if you run a pub, a restaurant, a retail store, or provide services, Clover’s scalable solutions are fully customizable to meet your unique needs. Empower your business with seamless technology designed for success and growth.

Pubs and Restaurants
Retail
Services

Get a payment terminal for £1 per month*

Get started with Clover for just £1 for the first 6 months, with no minimum monthly transaction charges. Plus, enjoy Free Faster Funding and zero PCI fees.
*T&Cs apply

It's 'go' time
Switch to save

Run your business from anywhere

Understand your customer, staff, and stock. Master Your Customer Insights, Staff Efficiency, and Inventory Intelligence with Clover.

Put your data to work

Get to know how your business is doing 24/7 using our Clover Dashboard or via our IOS and Android apps.

Manage the day-to-day

Organize inventory, take bookings, manage your staff rota, and more with our Clover Dashboard.

Job done, get paid

Process payments away from the counter with options such as Clover Virtual Terminal, invoicing, and recurring payments.


We're on your side

Our UK-based technical support Helpdesk operates 7 days a week, from 8am to midnight, in addition to our suite of self-service tools including Merchant Portals and Clover Dash

View Frequently Asked Questions (FAQ)
Contact Support
Contact Sales

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience with friendly customer…

Good experience with friendly customer service.

13 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Menaha,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Great customer service

Thanks to Steven Sidney the switch to clover was faultless. He helped set up the terminal and explained everything, making sure everything was working correctly.

19 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Helen,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Steve!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

New card machine, for my small florist business.

Adam was so helpful, he made the process of ordering a new card machine very easy. He was on hand to help with the set up or any problems that occurred. Very efficient and friendly. Quick to respond to emails and telephone calls. Thank you.

19 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Deb,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Great customer service!

Many thanks to Adam for providing a fast, simple and friendly onboarding process to Clover - he was straightforward in his approach and easy to deal with.

14 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Mark B,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Adam!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Excellent service

Alfie Banks dealt with my order from start to finish. His customer service and guidance was excellent. We had an absolute nightmare with delivery although I appreciate this was down to the courier not Clover direct! Alfie kept me informed and checked in on me every step of the way! He made the whole process very easy! Thank you!!

18 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Adora Wellness Farm,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Alfie!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Bradley Carey was extremely…

Bradley Carey was extremely knowledgeable and helpful from start to finish.

20 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Virendra

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Bradley!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was seamless, James was incredibly helpful and answered every question I had quickly.

The terminal is easy to set up and you can be accepting payments within minutes.

I would highly recommend!

19 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi SW,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto James!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Super Service, easy in all ways

Easy to sign up, equipment delivered very promptly, easy to set up and even easier to use. Adam Clayton is continually in touch to ensure the smooth installation of the system and is still available now, even though we are fully live. Payments arrive very quickly the following trading day. Super service all round.

13 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello R F Digital Systems LTD,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Adam!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

EXCELLENT SERVICE

Just needed to say James Carr helped me with my query immensely. His reponses to my emails was immediate and he got the job done. A credit to the company.

17 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Norma,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto James!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 1 out of 5 stars

still waiting to replacement machine 2…

still waiting to replacement machine 2 weeks
cost me more than 500 pound decline or
fault contact less payment
they offer 100 paund compensation like joke unbelievable customer service highly i don’t recommend any one

13 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Ergun,

As we said in the previous reviews, we can confirm that your issue has been escalated to our complaints team who are investigating this. We can see that this is the 5th review that you have made about the same issue,

Our complaints team are working on this and they will be in touch in due course.

Thanks
The Clover UK team

Rated 5 out of 5 stars

Steve Sidney

Steve Sidney - Wonderful representative!

Sincere thanks to Steve, who helped me to complete my complience checks today. He was really went out his way to ensure that our handset works. He even helped to reset my password when I had a moment trying to remember! We always look forward to his visits - a quality chap!!

6 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Elegant Clinic,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Steve!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Clover Terminal Boarding

Alfie was fantastic throughout my onboarding—he guided me through the terminal setup, helped with Best Available Offers, and continued to support all my queries as a new merchant. I highly recommend Alfie and Clover for their excellent service and ongoing support!!

27 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Shanthi,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Alfie!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

She was polite and listened well

She was polite and listened well

4 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Sue,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

It was a pleasure to deal with Adam… great advise and service

It was a pleasure to deal with Adam Clayton from initial discussion to completion and installation... straight forward, user friendly and excellent advise and guidance from Adam. Well done to Adam and Clover.

4 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Robin,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

✅️ quick responses and great card machine

Adam is attentive and quick to respond to emails which is why I chose this company over many others

All emails have been responded to within minutes and I thank him for this

Looking forward now to saving money compared to my sumup card machine that was costing a bomb

23 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Airport Taxis Shropshire,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

I love this company

I love this company: the costs are so much better than other card readers and the service is 100% every time I have any questions. Maya has just upgraded my machine and it is on a special deal so I am very pleased. Sadly it is not often that I can sing the praises of businesses, but as a business owner myself, I know how a company should be run and how to look after customers. Clover does this all the time - brilliant many thanks to all of them.

3 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Silverbird44,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Maya!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Adam is dealing with my pos he is very…

Adam is dealing with my pos he is very helpful and makes everything so easy to deal with highly recommended

3 November 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Nick,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Amazing service by Alfie best price I…

Amazing service by Alfie best price I could find online.

30 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Jaish,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Alfie!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Brilliant

Adam Clayton has helped set our new business up with a new clover card machine. He was really friendly and helpful, any problems we had he explained them set by step. He is always available for advice which is great news. Overall a very brilliant experience!

29 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Angharad,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 1 out of 5 stars

Not good at all my mother wanted to…

Not good at all my mother wanted to cancel it, she sign up for a 12 month contract, she talked to one of their customer service and they said it’s a 40 month contract so she had to pay a £100 cancellation fee, they said they will send the link for the cancellation payment they didn’t. Two months past and they sent a letter to her demanding her to pay an extra £50 for not paying on time and £30 for each month that she have not paid. She had to pay a total of £210 for the cancellation. Use it if you want but just be careful.

29 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Kra

We're sorry to read your review. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.

We would like to be able to investigate this. Please can you provide a merchant number and/or contact details on Trustpilot in order for us to investigate.

We hope to hear from you soon,

The Clover UK Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look