Clover in the UK Reviews 2,654

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, including easy setup and navigation of online portals. However, some customers also noted issues with payment processing, including unexpected fees and the retention of sales due to missed payments. A few other people also felt that customer service was poor, citing long wait times, unprofessional staff, and a lack of resolution for technical problems. There were also concerns about slow payment payouts, which led to overdraft charges for some small businesses.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, with many reviewers delighted by the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the seamless transactions... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the quick setup, reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Running a small business means I need things that are simple and dependable—this card machine ticks all the boxes. The setup took minutes, payments go through quickly, and my customers really... See more

Company replied

Rated 5 out of 5 stars

Easy to sign up, equipment delivered very promptly, easy to set up and even easier to use. Adam Clayton is continually in touch to ensure the smooth installation of the system and is still available n... See more

Company replied

Rated 5 out of 5 stars

We have just switched over to Clover and the whole experience was good from start to finish. Nigel Rodrigues gave a thorough explanation of how the system worked and a clear and concise breakdown of... See more

Company replied

Rated 5 out of 5 stars

Robyn Howe was very helpful in providing us all the information we needed in view of swapping our card services over to Clover. The whole transaction has been seamless and the portal is very easy to... See more

Company replied


Company details

About Clover in the UK

Written by the company

Accept payments. Run your business. Sell more.

Take control of your payments, streamline your cash flow, and explore fresh revenue channels with Clover. With our versatile software and reliable hardware, trusted by businesses around the globe, we empower you to drive growth and efficiency in every aspect of your operation.

Meet Clover
Get in touch

We’re in business to help business

No matter if you run a pub, a restaurant, a retail store, or provide services, Clover’s scalable solutions are fully customizable to meet your unique needs. Empower your business with seamless technology designed for success and growth.

Pubs and Restaurants
Retail
Services

Get a payment terminal for £1 per month*

Get started with Clover for just £1 for the first 6 months, with no minimum monthly transaction charges. Plus, enjoy Free Faster Funding and zero PCI fees.
*T&Cs apply

It's 'go' time
Switch to save

Run your business from anywhere

Understand your customer, staff, and stock. Master Your Customer Insights, Staff Efficiency, and Inventory Intelligence with Clover.

Put your data to work

Get to know how your business is doing 24/7 using our Clover Dashboard or via our IOS and Android apps.

Manage the day-to-day

Organize inventory, take bookings, manage your staff rota, and more with our Clover Dashboard.

Job done, get paid

Process payments away from the counter with options such as Clover Virtual Terminal, invoicing, and recurring payments.


We're on your side

Our UK-based technical support Helpdesk operates 7 days a week, from 8am to midnight, in addition to our suite of self-service tools including Merchant Portals and Clover Dash

View Frequently Asked Questions (FAQ)
Contact Support
Contact Sales

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

very goo till system very helpful…

very goo till system very helpful staff, Bradley was excellent highly recommend

4 April 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Harrison,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Bradley!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Just joined clover big thanks to…

Just joined clover big thanks to Jessica for setting me up would recommend her to anyone so helpful

7 April 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Adam,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Jessica!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Adam Clayton was excellent in the…

Adam Clayton was excellent in the information and help he gave in choosing Clover. Great prices, not pushy and easy to set up card machine.

1 April 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi CB,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Alfie made everything very smooth

Alfie made everything very smooth, interaction was great.

31 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Yanghang,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Alfie!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Adam has been Amazing!!

Adam has been Amazing!!

Adam assisted me with my card machine and could not do enough thank you so much Adam!
I defiantly recommend!!

1 April 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Donna,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Alfie Banks was very helpful

Alfie Banks was very helpful, friendly and a pleasure to deal with. It was an easy & refreshing interaction. Thank you very much!

26 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Lydia,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Alfie!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

STRAIGHT TALKING COMPANY

I found it a mine field dealing with various card machine providers until I found Adam at Clover. No BS just straight forward prices and terms. The whole process was excellent. Thanks Adam
Jon C COTSWOLD JIMNYS

31 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Jon,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Quick and concise when responding

Quick and concise when responding - many thanks to Maya White for all the assistance.

30 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Eaton Golf Club,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Maya!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Jessica was excellent

Been using clover for 12 months great machine thank you to Jessica Engelhardt for setting me up best decision I’ve made

1 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Radie,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Jessica!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Gotta say a massive thank you to Jess…

Gotta say a massive thank you to Jess had a little issue logging into the portal and every time I call her she always picks up thank you so much Jess

28 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Radie,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Jess!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

amazing hassle free expereince

I've had such an amazing hassle free expereince with Clover. Specially the customer service & promptness by Mr Bradley Carey. Literally got everything sorted in less than 5 days.

27 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Rohan,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Bradley!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Very prompt communication from Jonathan…

Very prompt communication from Jonathan Pereira, the most simple and stress free merchant I’ve used to set up with. Great prices, and took 72 hours from enquiry to confirming the terminal is on the way. I went for the Clover Mini and I’m super happy with everything so far

26 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Luke,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Jonathan!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

A simple and affordable card merchant…

A simple and affordable card merchant ideal for small businesses. Would highly recommend. I’ve saved money since switching to them from day one thanks to Jessica Englehart- she was a pleasure to work with and helped me switch with ease.

2 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi John,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Jessica!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Best company to deal with your card…

Best company to deal with your card payments! Had horrendous experiences with other providers and wished I'd swapped sooner. Maria is simply brilliant! From initial contact to set up, nothing is too much trouble, explains everything and her expertise is amazing.
Can't recommend enough, if there was a 10 star option I'd of chosen it...thank you Maria 😍

24 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello That Taxi Co,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Maria!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Dealt with Bradley he was very helpful…

Dealt with Bradley he was very helpful and guided me through the smooth process of getting my card machine set up and running

3 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Louise,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Bradley!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

The installation and training went…

The installation and training went remarkably smoothly and our shop staff very quickly got up to speed with the Clover terminal and now love working with it. It is a huge improvement on our old system with a separate till and card machine. Sarah Bonny was extremely helpful throughout and it's no doubt thanks to her that things went so well.

20 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Steve,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Sarah!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

This is how easy a card reader should be!

Great service from the start. Adam Clayton knows the product very well and explained everything to us in terms we could understand. Love the terminal, easy and quick and fantastic that we can speak to an actual human (Adam!) if we have any questions. Would highly recommend this card reader along with Adams personal service.

20 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Barrie Plant,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Adam!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Mr Coll a Happy Chappy

Maya White was very helpful from the start. A very efficient service and fantastic support when you have questions. An excellent experience with the the support team.

18 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Steven,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Maya!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Super easy to deal with

Charlotte has been very informative and helpful with the transition to our new upgraded machine and contract….always answers my questions and happy to support us.

18 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Jon,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Charlotte!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Outstanding Support – Secured the Best Rates for Our Business

I had a great experience working with Jonathan Pereira at Clover. From the outset, he took the time to really understand our business model, asking the right questions and demonstrating a genuine interest in how we operate.

What stood out most was his ability to translate that understanding into practical value. He guided us through the available options clearly and ensured we secured the most competitive rates and offers tailored to our needs. His approach was both professional and consultative, rather than sales-driven, which made the entire process smooth and reassuring.

Jonathan was responsive, knowledgeable, and easy to work with throughout. I would highly recommend him to any business looking for a reliable and customer-focused solutions consultant.

9 March 2026
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Emmanuel,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Jonathan!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

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