Clover in the UK Reviews 2,654

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, including easy setup and navigation of online portals. However, some customers also noted issues with payment processing, including unexpected fees and the retention of sales due to missed payments. A few other people also felt that customer service was poor, citing long wait times, unprofessional staff, and a lack of resolution for technical problems. There were also concerns about slow payment payouts, which led to overdraft charges for some small businesses.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, with many reviewers delighted by the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the seamless transactions... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the quick setup, reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Running a small business means I need things that are simple and dependable—this card machine ticks all the boxes. The setup took minutes, payments go through quickly, and my customers really... See more

Company replied

Rated 5 out of 5 stars

Easy to sign up, equipment delivered very promptly, easy to set up and even easier to use. Adam Clayton is continually in touch to ensure the smooth installation of the system and is still available n... See more

Company replied

Rated 5 out of 5 stars

We have just switched over to Clover and the whole experience was good from start to finish. Nigel Rodrigues gave a thorough explanation of how the system worked and a clear and concise breakdown of... See more

Company replied

Rated 5 out of 5 stars

Robyn Howe was very helpful in providing us all the information we needed in view of swapping our card services over to Clover. The whole transaction has been seamless and the portal is very easy to... See more

Company replied


Company details

About Clover in the UK

Written by the company

Accept payments. Run your business. Sell more.

Take control of your payments, streamline your cash flow, and explore fresh revenue channels with Clover. With our versatile software and reliable hardware, trusted by businesses around the globe, we empower you to drive growth and efficiency in every aspect of your operation.

Meet Clover
Get in touch

We’re in business to help business

No matter if you run a pub, a restaurant, a retail store, or provide services, Clover’s scalable solutions are fully customizable to meet your unique needs. Empower your business with seamless technology designed for success and growth.

Pubs and Restaurants
Retail
Services

Get a payment terminal for £1 per month*

Get started with Clover for just £1 for the first 6 months, with no minimum monthly transaction charges. Plus, enjoy Free Faster Funding and zero PCI fees.
*T&Cs apply

It's 'go' time
Switch to save

Run your business from anywhere

Understand your customer, staff, and stock. Master Your Customer Insights, Staff Efficiency, and Inventory Intelligence with Clover.

Put your data to work

Get to know how your business is doing 24/7 using our Clover Dashboard or via our IOS and Android apps.

Manage the day-to-day

Organize inventory, take bookings, manage your staff rota, and more with our Clover Dashboard.

Job done, get paid

Process payments away from the counter with options such as Clover Virtual Terminal, invoicing, and recurring payments.


We're on your side

Our UK-based technical support Helpdesk operates 7 days a week, from 8am to midnight, in addition to our suite of self-service tools including Merchant Portals and Clover Dash

View Frequently Asked Questions (FAQ)
Contact Support
Contact Sales

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam C from Clover has been great since…

Adam C from Clover has been great since day one. Explained everything to me in great detail and nothing has been too much hassle. He's always on the end of the phone if I need anything and is helpful when I have questions. Thanks Adam

29 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Ellis,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Highly recommend Danny

Highly recommend Danny. Great communication, smooth transition from previous provider. Hassle free. Highly recommend Clover too.

1 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Malinder,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Excellent customer service

Had a great experience with Danny Mistretta, he helped me set up my new card machine. Very professional, patient, and supportive. Excellent customer service

19 July 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Jennifer,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Danny!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Very happy that I switched with Clover

I had a great experience with Danny Mistretta, he helped me set up my new card machine for my business and explained everything clearly, step by step. Very professional, patient, and supportive throughout the process.

30 July 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Customer,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Danny!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Hands on Approach

Danny made the process of getting our Clover machine simple and stress-free. Installation and training were smooth, and any questions we had were dealt with quickly and professionally. Excellent service — I’d highly recommend them to other business owners.

15 August 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Emmanuel,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Fantastic Service and Support

Jonathan Pereira has been fantastic from the first enquiry to assisting after the product had arrived. He gave very detailed information and lots of support along the way. He matched our needs with the right device and package and we are really pleased with what we now have in place. Would definitely recommend to others.

25 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Sam,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Jonathan!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 1 out of 5 stars

Not exactly pleased

Not exactly pleased, out of contract and looking to move merchant providers as Clover can't come close to the prices i've been quoted from another big provider, only to find that the terminal lease is a separate contract to the merchant service itself and in the words of the help desk it's just a £100+vat cancellation fee.. Bargain.. Oh well, that's Clover off my radar for good now. Shame really as I have no complaints about the service in the 32 months i've been with them.

25 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi James,

We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.

Thank you for providing your merchant number, we will come back to you as soon as possible.

We'll investigate these issues to prevent similar situations in the future.

The Clover UK Team

Rated 5 out of 5 stars

Danny Glover was brilliant and made the…

Danny Glover was brilliant and made the setup so easy and if you have a problem he is there straight away
Cover has been on the ball with taking payments and paying out, the website is easy the track all transactions and keep you updated

23 September 2024
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Richard,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Danny is Very friendly great Customer…

Danny is Very friendly great Customer service. And helps you get the best deal for you business! Highly recommend

20 June 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Luke,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Danny!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Danny was very helpful and informative…

Danny was very helpful and informative with any questions I had. He made the set up smooth and easy and I am very pleased with my new card machines. If I have any questions he is always available to help!

16 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Janine,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Danny gave me a great service

Danny gave me a great service
Spot on
Recommend highly

22 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Consumer

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Danny!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Dealing with Mr Danny mistretta …

Dealing with Mr Danny mistretta Professional and reliable ..great service .

23 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Mohamed,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Maya White was a great help and very…

Maya White was a great help and very pleasant to deal with

18 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello High Rise,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Maya!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Great Danny Mistretta

Great Danny Mistretta
Great service very helpful

15 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Debora,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Danny!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Was having a nightmare trying to cha

Was having a nightmare trying to change the recipient bank account with the banking team.
Thankfully - Danny got involved and made it all happen really quickly from that point on - having previously waited a week it was then sorted within 24 hours.

21 August 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Karl,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Charlotte Akers was v helpful

Charlotte Akers was v helpful, quick to respond and v efficient,
Would recommend

11 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Alistair

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Charlotte!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Julie is an absolute star

Julie is an absolute star! From our very first conversation regarding moving over to Clover, to set up, to any issues I may encounter, big or small, she is always on hand to assist. I can not praise her or highly recommend enough.

11 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello The Brewery Apartment,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Julie!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Very efficient and friendly service…

Very efficient and friendly service from Charlotte when I called to enquire about a fault on one our credit card machines. We received replacement machines very quickly. Thank you Charlotte would be happy to recommend you.

1 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Rachel,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Charlotte!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 1 out of 5 stars

£94 per month is too expensive

One of the most exorbitant expenses for small business owners is the £94 charge, per month which includes VAT. It's simply too steep for many to handle. Unfortunately, I wasn't permitted to discuss this issue with anyone else. I reached out to two colleagues, and they both confirmed that this was the best solution available.just tooo expensive

8 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Thara,

We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.

We would like to be able to investigate this. Please can you provide a merchant number and/or contact details on Trustpilot in order for us to investigate.

We hope to hear from you soon,

The Clover UK Team

Rated 5 out of 5 stars

Great service from Maya White in…

Great service from Maya White in retentions after I had cause to complain about a price increase which I felt was unwarranted. I was treated more than fairly and felt like my concerns were listened to. Impressed to be honest, as modern corporates seem rarely to be as reactive. Thanks Maya.

5 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Julian,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Maya!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

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