I purchased six Items which I absolutely love unfortunately two were not the right size. I contacted a customer services who were absolutely amazing very helpful and very good at responding to all my... See more
Company replied
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See what reviewers are saying
This is not UK, the merchandise are made in China. The quality is nothing like that implied in the pictures on the website, products are lightweight and similar to something one might win in an am... See more
Company replied
I really love the material of the clothing. I ordered the 2pcs meditation set in Lime green and grey and although I picked my size uk10 it was a little snug. So I have asked for these to be exch... See more
Company replied
This is an update. Having written a critical review, I can now report that the company have resolved the issue in a very prompt and satisfactory way. I still think their designs are lovely, and thei... See more
Company replied
3.9
Great
410 reviews
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Replied to 100% of negative reviews
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What is the uk returns address please??????
Existing poor review for trousers ordered on 22 March, arriving on 11April. Poor quality and fit. Now I have emailed three times since the delivery of order number Order No. #UKBS70851 but still no reply to my emails. I simply want to know where to send them back to but that information is not forthcoming, I do not want to do business with the company and the only way I can get a reply is to use Trustpilot.
16 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
How are you?
Have you received our email on 2026-04-15 ?We keep waiting for your response.Here is the content:
Dear customer,
Hello. We are sorry that our products do not fit you well.
Maybe we could find another solution to settle the issue. Would you like to exchange these 2 products for other items at the same price? Are there any other items you like? Please feel free to advise.
Please don't return to the address on the package, which is the transit center of your local post office, we can't receive the package with that address and we will not be responsible for the loss of the package.
Looking forward to your reply.
Namaste🙏,
Tashi (བཀྲ་ཤིས)
Buddha Stones Customer Service Center
Very disappointed with the delivery…
Very disappointed with the delivery times having even paid extra for speedy delivery ordered my grandmother a present to which I was going to take with me to Italy for it still not to have arrived.
17 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Lovely trousers good material nice…
Lovely trousers good material nice colours. Ordered wrong size but customer service were amazing quick to reply and sorted things out efficiently
17 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Avoid at all cost, poor quality and issues with returns
Do not use this company. I ordered 3 dresses in a larger size than I would normally, they are all still too small and of very poor quality.
When I asked to return I was initially fobbed off with offers of replacement and the like. Then I was told it was not a free return as advertised and surprise surprise they are to go back to China!!!
16 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear Customer,
Thank you for your feedback. We’re sorry to hear that the items did not meet your expectations.
Regarding sizing, some styles may fit differently depending on the design and cut, which can sometimes result in a tighter fit even when selecting a larger size. We understand how frustrating this can be and sincerely apologize for the inconvenience.
In terms of returns, our policy is outlined on our website, including the return shipping arrangements. We regret if this was not clear or caused any misunderstanding during the process.
We also apologize if our initial response did not meet your expectations. Our intention is always to offer possible solutions such as exchanges or partial refunds to help customers avoid the inconvenience of international returns.
We would still like the opportunity to assist you further. Please contact our support team with your order details so we can review your case and work toward a suitable resolution.
Best regards,
Customer Support Team
My beautiful shirts arrived and they…
My beautiful shirts arrived and they are too small. I would like to return them but no address and no feedback form in my package. Please help me return and get the next sizes delivered. I need size: 4XXXX
Thank you
Linda Fuller
4 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
Thank you for your feedback, and we’re glad to hear that you like the shirts.
We’re sorry to hear that the sizing did not work out for you and understand your need to exchange them for a larger size.
We’ll do our best to assist you in getting the correct size (4XXXX) as smoothly as possible.
Thank you for your patience and understanding.
Best regards,
Customer Support Team
Overall
Overall
The quality of the items that I ordered is ok, they do not feel top quality, but they are good enough. They took a long time to arrive, but they say that at the time of booking (5 to 10 days). I had problems with the size of a bracelet and they have been very attentive and kind and they are going to send another one over.
14 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I made a mistake and ordered the wrong…
I made a mistake and ordered the wrong size. There was no problem exchanging it
13 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
The garment is lovely but just wrong…
The garment is lovely but just wrong sizing
11 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
They are lovely team going further the
They are lovely team going further the. Other companies
14 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Excellent customer service
13 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Disappointing and not as advertised
Trouser ordered on arrival look completely different to ad, very poor quality, different colour and finish and most definitely not XL as ordered.
Very disappointed as they looked lovely on the website but the reality was nothing like it.
13 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I love the clothes I have received from…
I love the clothes I have received from Buddhastones. Beautiful corduroy trousers, very well made, really warm, fleecy lined. I also love the checked dress - so flattering and easy to wear and great colours. Also well made. Both items have been admired.
Only downside is problems in returning/exchanging my third item, another pair of trousers which are the wrong size and colour. I just want to swap them for a different pair but so far it's impossible. Please make it easier, Buddhastones, because I love your clothes but when buying online it must be made easy to exchange when things aren't right.
11 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear Customer,
Thank you so much for your kind words—we’re truly delighted to hear how much you love the corduroy trousers and checked dress! It means a lot to us that you appreciate the quality, warmth, and design, and even more that they’ve received compliments.
At the same time, we’re very sorry to hear about the difficulty you’ve experienced with returning or exchanging your third item. We completely understand how important it is to have a smooth and straightforward exchange process, especially when shopping online.
Your feedback is extremely valuable, and we will certainly take it into consideration as we work to improve our return and exchange experience. In the meantime, we would really like to help resolve this for you—please feel free to reach out to our support team again with your order details, and we will do our best to assist you with the exchange.
Thank you again for your support and honest feedback.
Best regards,
Customer Support Team
Just a quick word to say how great my…
Just a quick word to say how great my purchasing experience with Buddhastones was. Right from get go the updates were great and the item I ordered is magnificent. I wouldn't hesitate to use them again and I recommend!
9 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Excellent product
Excellent product! ⭐ Excellent service! ⭐
Beautiful ethos… 🥰
I have bought a number of products from Buddha Stones & they’re Fabulous! They’ve got a great selection of adjustable rings, their bracelets are hard wearing & if you have any problems the customer service are absolutely lovely 🫶🏻 Thank you for everything 🙏🏻😘
9 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Nice quality, sizes a bit difficult to negotiate
The clothes seem nice but the sizes seem to come up small , been in communication with the company and hopefully they going to rectify this.
25 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
The items took a long time to arrive - but worth the wait
The items took a long time to arrive - at least 2 weeks, It's okay but it would have helped to be pre-warned about this. When the items did arrive I was pleased with the quality, the cord trousers are so thick and soft, and very warm and comfortable. They are verging towards the too thick and heavy for me - but will serve well in winters days. Communication has been helpful though the request for feedback a little too insistent!
9 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Unresponsive customer service
I ordered one pair of trousers in size medium and it was great, so I ordered 3 more. The smaller sizes are same size as the medium. I’ve contacted them 3 times and no response. There’s no address to send it back to. Terrible service!
9 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Great fabric and the customer service…
Great fabric and the customer service has been good although having to send back a large for a medium even though i measured so def stretchy waist band !
Would recommend for yoga pants😍
8 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Difficult returns
The items I ordered were generally of good quality but the returns policy is hopeless. It isn't clear what you need to do to return and you seem to have to engage in a long email correspondence with the customer services team - who, it has to be said, are polite and responsive. All I want to do is return one dress!
5 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I recommend checking your measurements…
I recommend checking your measurements before ordering. I ordered some items that did not fit me, but the team was so quick and kind to replace. The items feel and look beautiful. It's a good brand with awsome items!
5 April 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
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