I gave it another try later and ran into the same basic issue: market search missed common wording. I searched for a standard player market and got no result because the site used a different label. F... See more
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See what reviewers are saying
I kept thinking there must be an easier route. the confirmation process was poorly signposted. I changed my email and then spent time figuring out which address the confirmation had been sent to. It m... See more
I went in expecting a routine task. Instead, cash and bonus funds were not separated clearly enough. I wanted to know which balance was being used first and the wallet view made that unnecessarily dif... See more
Cashier spinner after £380 looked normal until KYC upload timed out with bank transfer and no file was saved. KYC status gave no usable timestamp after another refresh.
Company details
Written by the company
A selection of online casinos for UK players evaluated on licensing, security, payment methods and user experience.
Contact info
United Kingdom
- info@uk-stake-desk.site
- uk-stake-desk.site
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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I didnt know slots could be excluded…
I didnt know slots could be excluded from bonus play, lost £30.
Session reminder felt normal until…
Session reminder felt normal until time-out was active after I used £55 but casino login still worked. Email update showed the wrong balance while I sat refreshing
The deposit was instant
The deposit was instant, of course it was. The £110 withdrawal, though, has been on review a week and nobody can tell me what they're reviewing.
Withdrew £60 and the status went to…
Withdrew £60 and the status went to review and just sat there all afternoon. No email, no update, nothing. I had to message in to get anything at all.
I set a £60 limit and the cashier still…
I set a £60 limit and the cashier still accepted another deposit. Not touching that feature again.
£70 payout history
£70 payout history: the receipt after case 24767 downloaded empty and the transaction row went missing. Transaction log stayed blank after another refresh.
Mobile cashier Thu 14:35
Mobile cashier Thu 14:35; KYC upload timed out at Mon 10:27 and no file was saved. Account history made the payout check more confusing with £35 involved.
Revolut cashout screen
Revolut cashout screen; support called it approved after a £210 test, but the profile still said review. Cashier screen changed without warning before I closed the tab.:/
asked 3 times why the £80 withdrawal…
asked 3 times why the £80 withdrawal was voided, still the template reply
After a small £35 test
After a small £35 test, spend history missed my £46 deposit. I asked support and got a copied FAQ
Agent Chloe
Agent Chloe
Polite
Could not say why the £115 payout stalled
Cashback note Sun 21:16 went sideways…
Cashback note Sun 21:16 went sideways once wagering jumped after a £63 test after the bonus became active screen. Email update changed again with £210 involved. 😐
signup was fast
signup was fast, I'll give them that. But the £90 withdrawal has taken several hours and each agent gives me a different answer about where it actually is.
My £63 balance froze
Promo page for £17
Promo page for £17; the active bonus from my account page showed game contribution, nothing like the promo tile text. KYC status changed again after another refresh.
After a minor £126 test
After a minor £126 test, the promised email never arrived. It stayed that way after refresh, and that did not add up.
didnt realise the £20 deposit had to be…
didnt realise the £20 deposit had to be wagered as well.
Emma said KYC passed
Emma said KYC passed, £52 still "in review" two days later.
My account limit was set on Monday…
My account limit was set on Monday night, yet the cashier accepted another £18 deposit the next morning. That is exactly the feature I wanted working
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