Oliver phoned me and took me through a quick assessment to find out if I qualified to work in Australia, which I did. He was really friendly, and reassured me throughout the phone call. He seemed re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From start to finish truly felt look after and made to feel confident in making my decision to visit Australia it really is a dream come true and I cant thank Olivia Woods, summer, chen and also Tamar... See more
Company replied
The young lady we spoke to is called jade she was very friendly very professional. Any worries or concerns we had about the immigration process she laid them to rest. The fact that we were eligible fo... See more
Company replied
Very easy and straightforward experience dealing with UIS Australia, couldn’t recommend enough. Big thanks to Olivia Woods who helped me with every question and got back to me very fast making the app... See more
Company replied
Company details
Written by the company
The visa application process for Australia is challenging for many future immigrants as they must follow and comply with various and specific requirements, point assessments, rules, and regulations. This is where UIS Australia steps in, providing our clients with our expertise and experience of the Australian Immigration process while staying focused on the final goal – successfully completing their Australian immigration process.
Contact info
91 King William Street, SA 5000, Adelaide, Australia
- +61-8-715-01857
- support@uisaustralia.com
- uisaustralia.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visa application made simple
Staff were friendly throughout and made the visa application process fast and simple. Were always available to answer any questions throughout the process and even made follow up calls after the visa application was successful.
16 June 2026
Unprompted review
Reply from UIS Australia
Hi Liam,
Thank you so much for your kind feedback! We’re really glad to hear that you found the visa process fast and simple, and that our representatives were friendly and supportive throughout. It’s great to know you felt well looked after and kept informed even after your application was completed.
If you need any further assistance, please don't hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
I highly recommend UIS Australia
I highly recommend UIS Australia. The team provided excellent support throughout my visa journey, from gathering documents to submitting my application. Communication was always prompt, clear and reassuring.
A special thank you to Jennifer Carter, who was professional, polite and supportive throughout the process. I would also like to thank my migration agent Summer Chen, for her professionalism, expertise and great communication.
Thank you to the team for making the process smooth and stress-free.
12 June 2026
Unprompted review
Reply from UIS Australia
Hi Tracy,
Thank you so much for your wonderful feedback! We're delighted to hear that you felt supported throughout your visa journey and that the process was made smooth and stress-free. It's great to know that our representatives provided professional, clear, and reassuring support every step of the way.
If you need any further assistance, please don't hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
UIS Australia is a company which scam…
UIS Australia is a company which scam people based on lies. Once I had paid them 3000gbp over the behest of their lies, I had asked them for a refund the next day since I came to know that UIS Australia actually had lied to me. A few days later I had received an email where I was supposed to get a refund of 1305 USD from UIS Australia. It's been 8 months now and I have not received a penny from them. I suggest everyone to directly apply for immigration and never ever contact these scammers.
5 October 2025
Unprompted review
Reply from UIS Australia
Hi Javed,
Thank you for taking the time to share your feedback.
We do not recognise the characterisation of our services as described in your review.
UIS Australia provides structured immigration consulting services, and all service terms, fees, and engagement details are communicated prior to proceeding. Clients are able to make an informed decision regarding whether they wish to continue with our services.
We take all concerns relating to refunds and service delivery seriously. However, we have reviewed our records and are currently unable to identify a case matching the details provided in your review.
If you believe you have been a client of UIS Australia, we invite you to contact our team directly with your details so that we can review the matter and assist accordingly.
Kind regards,
UIS Australia
Streamlined service
Streamlined service, detailed description of what's required and process made easy for applicant.
3 June 2026
Unprompted review
Reply from UIS Australia
Hi Daniel,
Thank you so much for your feedback! We’re really glad to hear that you found the service streamlined and that the requirements and process were explained clearly, making everything easier to navigate.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Pushy but educated
They were knowledgeable about the experience but a little too pushy for my comfort.
1 April 2026
Reply from UIS Australia
Hi Kennedy,
Thank you for your feedback. We’re glad to hear that you found the information provided helpful and that the guidance shared was valuable. We also appreciate you taking the time to share your experience, as feedback like this helps us continue to improve our services.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
I wanted to make my visa as soon as…
I wanted to make my visa as soon as possible so I Made it with uis because was the first link I taped, I Made a mistake because it costs 4 time more than the traditional way
I advice to the people to not make the visa here, you will just loose your money and time, do it from the government site
7 June 2026
Unprompted review
Reply from UIS Australia
Hi Edoardo,
Thank you for taking the time to share your feedback.
UIS Australia provides structured immigration consultations designed to assess individual circumstances and outline available pathways based on current immigration frameworks and requirements. This process is distinct from applying directly through government channels, which are self-managed and do not include personalised assessment or guidance.
Our service is designed for individuals who want structured support, eligibility review, and guidance throughout the process, which involves dedicated consultant time and case-specific evaluation.
We understand that clients may choose different routes depending on their preference, and we respect that decision. All service details and fees are clearly communicated prior to proceeding, so clients can make an informed choice.
If you would like us to review anything further or clarify how your case was handled, you are welcome to contact our team directly.
Kind regards,
UIS Australia
They always responded quickly
They always responded quickly. The staff were always friendly and helpful. However, the service is quite expensive. You should be aware of this if you’d prefer to have more comprehensive support.
Nevertheless, I’m very grateful for the assistance and was very happy to have such well-organized support when applying for my visa.
29 May 2026
Unprompted review
Reply from UIS Australia
Hi Nina,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our team responsive, friendly, and helpful throughout your visa application process. It’s especially rewarding to know that the support provided helped make the journey more organised and manageable for you.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Constantly bothering me
Constantly bothering me. I haven’t even used your services and you are also already asking (almost harassing me) for a review? When I, again, haven’t USED your services.
Saw some bad scammy stuff online from them as well. Stop bothering me. If I was interested in the service I would have reached out again. Also, stop calling me. Thanks.
3 June 2026
Reply from UIS Australia
Hi Lauren,
Thank you for your feedback.
We note that you state you have not used our services.
UIS Australia engages with individuals who have previously submitted an enquiry or requested information regarding immigration options. Where individuals do not wish to receive further contact, we have processes in place to update communication preferences accordingly.
There is no obligation to proceed with any service at any stage, and we respect all decisions not to continue after an initial enquiry or consultation.
If you would like us to review your contact preferences, please reach out to our team directly.
Kind regards,
UIS Australia
Great help from Derrick from immigration
I received a call from Derrick from the immigration service, a very friendly representative who explained all the assistance and information to me very well. Thanks Derrick for the clear explanation and good communication; if only they were just as helpful in Belgium 😉
7 June 2026
Reply from UIS Australia
Hi,
Thank you for your wonderful feedback. We’re delighted to hear that the information was explained clearly and that you found the communication helpful and easy to follow.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Cameron,
Thank you for your feedback. We’re glad to hear that you had a positive experience and felt welcomed and supported throughout your conversation. Your kind words are greatly appreciated.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Amazing worker
The worker who spoke to me was very friendly and very helpful! The process was quick and easy
1 June 2026
Reply from UIS Australia
Hi Lucy,
Thank you for your lovely feedback. We’re happy to hear that you found the process quick and easy, and that you felt supported throughout the conversation. It’s great to know the experience was helpful and positive for you.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
UIS Australia team
The team that worked with me on this project did a great job and were very thorough. They were very considerate and paid close attention to detail. I highly recommend them.
1 February 2026
Unprompted review
Reply from UIS Australia
Hi Marco,
Thank you for your kind feedback. We’re pleased to hear that you had a positive experience with the team and that you felt well supported throughout the process. It’s great to know the attention to detail and care provided made a difference for you.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Very helpful!
I'm early on in the process of looking at visas and the team were really helpful. I spoke to Derrick who was very knowledgeable, able to answer all my questions and provided guidance on next steps.
4 June 2026
Reply from UIS Australia
Hi Erin,
Thank you for taking the time to leave a review. We’re glad to hear that you found the guidance helpful during the early stages of exploring your visa options. It’s great to know that your questions were answered clearly and that you were provided with useful information about the next steps.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Highly recommend
They are a really friendly and efficient service to be used in our application process.
4 June 2026
Unprompted review
Reply from UIS Australia
Hi Amy,
Thank you for your recommendation and for sharing your experience. We’re pleased to hear that you found our service friendly, efficient, and supportive throughout your application process. Your feedback is greatly appreciated.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Very informative
Very informative, helpful and polite staff to assist with the visa application contacting me when I needed to upload new documents and getting them done correctly making the process much less stressful
4 June 2026
Unprompted review
Reply from UIS Australia
Hi Josh,
Thank you for your wonderful feedback. We’re delighted to hear that you found the process informative and that the support provided helped make your visa application journey less stressful. Keeping clients updated and ensuring documents are submitted correctly is an important part of the service we aim to provide.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi,
Thank you for your feedback. We’re glad to hear that everything was explained clearly and that you found the conversation professional and pleasant.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Very clear with what’s the process is…
Very clear with what’s the process is and very good explanation of what the plan is.
tasha Big thanks to you!
3 June 2026
Reply from UIS Australia
Hi Eskil,
Thank you for your kind feedback. We’re pleased to hear that the process was explained clearly and that you felt well informed about the next steps. Providing clear and helpful guidance is something we always strive for.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Samuel,
Thank you so much for your feedback! We’re really glad to hear that you found the support helpful and informative throughout your experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Tasha was really kind and helpful
Tasha was really kind and helpful, I couldn’t talk the first time she called and was ready to help me in another moment
2 June 2026
Reply from UIS Australia
Hi Dorjana,
Thank you so much for your kind words! We’re really glad to hear that you had a positive experience and that you were met with kindness and flexibility when the timing didn’t work the first time.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Alan was really helpful and very kind.
2 June 2026
Reply from UIS Australia
Hi Daniel,
Thank you so much for your feedback! We’re glad to hear that you had a positive experience and found the support helpful and kind throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
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