I've been talking with Ammy, who was incredibly kind and helpful throughout the entire Australian visa application process. She answered all of my questions and made everything much easier. Without a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Oliver phoned me and took me through a quick assessment to find out if I qualified to work in Australia, which I did. He was really friendly, and reassured me throughout the phone call. He seemed re... See more
Company replied
The young lady we spoke to is called jade she was very friendly very professional. Any worries or concerns we had about the immigration process she laid them to rest. The fact that we were eligible fo... See more
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Due to the time difference it’s been adventurous connecting. However, once I did things went amazingly. I can’t remember the woman I spoke with originally and I feel bad for it because she was on poin... See more
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Company details
Written by the company
The visa application process for Australia is challenging for many future immigrants as they must follow and comply with various and specific requirements, point assessments, rules, and regulations. This is where UIS Australia steps in, providing our clients with our expertise and experience of the Australian Immigration process while staying focused on the final goal – successfully completing their Australian immigration process.
Contact info
91 King William Street, SA 5000, Adelaide, Australia
- +61-8-715-01857
- support@uisaustralia.com
- uisaustralia.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really pushy sales people make you pay…
Really pushy sales people make you pay 1800+ euro for a visa. I registered on a Sunday and within one week they convinced me to get an visa as soon as possible. I did, but unfortunately my father was diagnosed with heartfailures a week later. I got in contact with them and they could only pay me back 800 euro. They said they already put a lot of effort in the visa and they needed the 1000 euro for this. Everywhere I read 1800 in a insane amount of money for a visa. DONT TRUST THEM!!
1 November 2025
Unprompted review
Reply from UIS Australia
Hi,
Thank you for sharing your feedback with us.
We apologize for any inconvenience you encountered with our services.
We strive to provide high-quality service to all our customers and the issue you described does not align with our standard protocols.
As such, we would like to review your case further to ensure you receive the service you deserve.
Kindly provide us with your contact information to address your complaint promptly.
We hope to hear from you soon.
Best regards,
UIS Australia
Uis Australia.
Wonderfull lot of people to speak to. They are constantly there for any assistance. Have fast replies even for being across the world. And make you feel like no question is to stupid. A wonderful company to deal with.
10 February 2026
Unprompted review
Reply from UIS Australia
Hi Kian,
Thank you so much for your kind words! We’re glad to hear that the support was always available, responsive, and made you feel comfortable asking any questions, no matter where you are in the world.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Best experience !!
All the agents I talked to were absolutely nice and helpful, as well as very professional.
Premium experience !!!
25 February 2026
Unprompted review
Reply from UIS Australia
Hi Boutayna,
Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience and found the team to be nice, helpful, and professional throughout your journey.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Extremely helpful
Extremely helpful, straight to the point, just what you need to get started on your application!!!
24 February 2026
Unprompted review
Reply from UIS Australia
Hi Archie,
Thank you so much for your kind words! We’re glad to hear that the support was extremely helpful, clear, and gave you exactly what you needed to get started on your application.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Staff are very helpful
24 February 2026
Unprompted review
Reply from UIS Australia
Hi Callum,
Thank you so much for your kind words! We’re glad to hear that our staff were very helpful.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Det,
Thank you so much for your kind words! We’re glad to hear that your experience has been perfect and that you found the service very professional.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Professionals
Was consulted by Emily Rhodes about my visa application to Australia. Extremely professional, knowledgeable and caring. I will be coming to Sydney for 6 months with my friend and will recommend her to go with UIS Australia as well
18 February 2026
Unprompted review
Reply from UIS Australia
Hi Hanna,
Thank you so much for your kind words! We’re glad to hear that the representative was professional, knowledgeable, and supportive. It’s wonderful to know that you feel confident about your upcoming trip to Sydney, and we truly appreciate your recommendation of UIS Australia.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Lisa and Amelia carter have been…
Lisa and Amelia carter have been excellent navigating me through the process kindly and efficiently, nothing but praise for Amelia’s up beat attitude and lisas proficiency in helping me.
22 February 2026
Unprompted review
Reply from UIS Australia
Hi Matthew,
Thank you so much for your kind words! We’re glad to hear that the support was efficient, helpful, and positive throughout your process. It’s wonderful to know that your experience with our team was so smooth and enjoyable.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Couldn’t recommend this team highly…
Couldn’t recommend this team highly enough. Jennifer was very helpful. She talked through the entire process to see which visa suited my needs. She was very patient and attention to detail was great. She was always there to help and was very quick at getting back to any concerns or queries I had. Will definitely recommend UIS Australia in the future.
20 February 2026
Unprompted review
Reply from UIS Australia
Hi Seamus,
Thank you so much for your kind words! We’re glad to hear that the team provided helpful, patient, and detailed support throughout your visa process. It’s wonderful to know that your questions and concerns were addressed promptly, and we truly appreciate your recommendation of UIS Australia.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
They took my money
They took my money, promissed refund but nothing happened. If you want an agency that helps you with VISA, they must have OMARA number. this "business" is not serious. Highly recommeding you find agency that provide OMARA number otherwise say bye bye to your money.
14 February 2026
Unprompted review
Reply from UIS Australia
Hi Taif,
Thank you for sharing your feedback with us.
We apologize for any inconvenience you encountered with our services.
We strive to provide high-quality service to all our customers and the issue you described does not align with our standard protocols.
As such, we would like to review your case further to ensure you receive the service you deserve.
Kindly provide us with your contact information to address your complaint promptly.
We hope to hear from you soon.
Best regards,
UIS Australia
Reply from UIS Australia
Hi Michael,
Thank you so much for your kind words! We’re really glad to hear that you found the communication great and the experience enjoyable.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Izzy,
Thank you so much for your kind words! We’re really glad to hear that you found the service helpful.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
The consultation helped me a lot with…
The consultation helped me a lot with my visa application process. All information was explained in a clear and understandable way, and they were always easy to reach with fast respones. Although the price was on the higher side, the support and professionalism made it worthwhile.
17 February 2026
Unprompted review
Reply from UIS Australia
Hi Yara,
Thank you so much for your kind words! We’re really glad to hear that the consultation helped you with your visa application, and that the information was clear, accessible, and professional. We appreciate your feedback and are happy that the support made the experience worthwhile.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Very nice service
17 February 2026
Unprompted review
Reply from UIS Australia
Hi Konstantinos ,
Thank you so much for your kind words! We’re really glad to hear that you found our service very nice.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Everyone was extremely helpful
Everyone was extremely helpful, the explanations were very clear, and everything was concise and professional. The people that helped me through the process were very polite and kind, and were very amicable.
17 February 2026
Unprompted review
Reply from UIS Australia
Hi Robin,
Thank you so much for your kind words! We’re really glad to hear that you found the service clear, professional, and friendly, and that the team was helpful and polite throughout the process.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Josh was very clear and helpful
Josh was very clear and helpful, great customer service
15 February 2026
Unprompted review
Reply from UIS Australia
Hi Billy,
Thank you so much for your kind words! We’re really glad to hear that you found the service clear, helpful, and professional.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
It's super easy and smooth experience…
It's super easy and smooth experience to share my info. With her for my further Visa processes.
It was so calming to have a conversation with her ..Thanks UIS...
16 February 2026
Unprompted review
Reply from UIS Australia
Hi Narinder,
Thank you so much for your kind words! We’re really glad to hear that you found sharing your information easy and the conversation calming. We’re happy that your experience with us was smooth and positive.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Works, but expensive
Did get my visa approved, but was VERY expensive with a lot of hidden fees
13 February 2026
Unprompted review
Reply from UIS Australia
Hi Erlend,
Thank you for your feedback. We’re glad to hear that your visa was approved, and we appreciate you sharing your thoughts regarding the cost. As a service-based business, we always aim to clearly communicate fees upfront, and we take your comments seriously to continue improving our services and support.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Great support
I spoke to josh He listened very carefully and was very helpful to answer all my questions it was brilliant talking with him and overall a great person to talk to.
16 February 2026
Unprompted review
Reply from UIS Australia
Hi Saurav,
Thank you so much for your kind words! We’re really glad to hear that you felt listened to and that all your questions were answered clearly and helpfully. It’s wonderful to know you had such a positive experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Made very easy and answered all my…
Made very easy and answered all my questions
16 February 2026
Unprompted review
Reply from UIS Australia
Hi Lorcan,
Thank you so much for your kind words! We’re really glad to hear that the process was made easy for you and that all your questions were answered.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
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