UFX Reviews 

188
•
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

So eone should train "juniors" that pressure selling is illegal, the bombardment of phone calls is unreal, i have blocked there number they now call from mobiles or no caller ID this is after i hav... See more

Company replied

Rated 1 out of 5 stars

Avoid at all cost unacceptable experience They do not answer any calls the phone may ring for ever or they could pick and hang up immediately. The app is not secure with unauthorised transactio... See more

Rated 1 out of 5 stars

I signed up yesterday at UFX and they are calling me almost every hour since two days to give me an investment advise or explain me "their" investment strategy. I explained to all the calling agents... See more

Company replied

Rated 1 out of 5 stars

Registered with them then checked reviews and unsavour behaviour. Did not invest after reading about their bad dealings . But one man , cannont mention his name from UFX continually phoned back w... See more

Company details

  1. Finance Broker

Information provided by various external sources

UFX uses a cutting-edge CFD trading platform and tools. With UFX you can trade a huge variety of CFD assets like Currencies, Stocks, Indices, Commodities, and ETFs.


Contact info

1.1

Bad

TrustScore 1 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(188)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The wolves of Tel Aviv

The age of this company is more than twenty years
Billions of dollars evaporate every year because of this fraudulent company
Existing in Tel Aviv, Israel
There are hundreds of evidence for that
Trust me, no one can return your money to you
When your money is gone someone comes to you saying I can help
This is a lie, there is no person who can take back a single penny from this scammer
Because it is supported by the Israeli government
In addition, most of its victims are Arabs

3 May 2021
Unprompted review
Rated 1 out of 5 stars

A God awful company that should be…

A God awful company that should be avoided at all costs. Check out the forums about them for yourself before even going to their website as it could save you a lot of heartache and ruin in the future. My experience was better than most as I didn't give them any money (luckily), though not through lack of them trying multiple times per day, with some calls being rather aggressive and unprofessional. It's futile trying to block their number as they seem to have hundreds and will simply use another each time. I requested for my account to be deleted and my details to be removed but they continued to contact me via phone mostly, but also via email. They are relentless and will tell you at some point to "buy in gold and oil because they are low but going up and up meaning a great profit". They don't let you withdraw funds and will hound you to "add more funds or risk losing everything!". Got no more money to add? "Ask your friends and family to help you or you WILL lose it all". This has "allegedly" cost people not only their life savings, but the life savings of their loved ones too. You will lose everything and then unless you have more money to add, all you will get is "we told you that there were risks". Don't say you weren't warned. They even bragged to me on a phone call that they make millions by doing this all day everyday. Stay. Away.

8 March 2021
Unprompted review
Rated 1 out of 5 stars

UFX is a big scammer

UFX is a big scammer
I traded with ufx from April 2020 to July 2020 within three month ufx reaped £6700.00 from me with the help of so call my trading manager who called me about 20 times a day , harassing and forcing me to deposit money.
I have all my evidence .

Please everyone , this is a sincere review, DO NOT GO NEAR THEM, they will make you cry.
Even they are registered company, they have their way to dupe people and take all your money, until you have nothing left on you.
I wrote to them and they offered me $9000, please what is $9000 to my £67000 .

19 January 2021
Unprompted review
Rated 1 out of 5 stars

I have been in the same situation as…

I have been in the same situation as with other people who traded with ufx.i would like my money back PLEASE.

7 November 2020
Unprompted review
UFX logo

Reply from UFX

Dear reviewer, We regret the fact you have had a bad experience with us. In order to assist, we need to authenticate your identity as a client of UFX. Please reply to this and share your details with us; Alternatively, if you'd rather contact us directly, please drop us an email: support@ufx.com Kind Regards

Rated 1 out of 5 stars

They’re located in Israel Tel Aviv they…

They’re located in Israel Tel Aviv they are scammers not regulated anywhere the person that owns the company is called Chaim toledano the address is hamasger 9 Tel Aviv under the name of Toyga media . They are scammers be aware

26 October 2020
Unprompted review
Rated 1 out of 5 stars

I''ve lost a lot of money with them

I''ve lost a lot of money with them, around £25000, and not because of my bad decisions. The broker I worked with, contacted me and insisted that he will help me make money. Even if I refused his help initially, he kept calling and emailing until I accepted. He asked me to invest £10000, made me $60000 and lost it all. Even if I didn't agree with his decisions, he manipulated me in agreeing eventually, insisting that he knew what he was doing
After I lost my money, he asked me to invest another £10000 so I could get back what I lost initially. I was so upset and shocked and I wanted my money back. So I invested another £10000. I had to top up my account because the transactions were going the wrong way, and I ended up using my overdraft and credit card also. I think I lost around £25000 in total and that was all I had.
Everything happened just a few weeks before my birthday and he didn't care about it. On top of that, he asked me to get a loan, to invest further. I was shocked and disgusted, I couldn't believe that a human being could do that to another.
I cried days and nights, I lost weight, I got ill.
All I wanted it was a bit of extra income, nothing much. I didn't dream to be a millionaire and I never asked for any help from them. He used my dream of buying a house and destroyed my life.
I would've never invested that amount of money, and I would've never made those decisions on my own. He knew what he was doing and it was premeditated, but I realised it too late.

I want my money back, that's all want.

This is days after I've send them my details and nobody contacted me. They don't care, only pretend. I hope they'll pay for everything they do to people.

4 August 2020
UFX logo

Reply from UFX

Dear reviewer, We regret the fact you have had a bad experience with us. In order to assist, we need to authenticate your identity as a client of UFX. Please reply to this and share your details with us; Alternatively, if you'd rather contact us directly, please drop us an email: support@ufx.com Kind Regards

Rated 1 out of 5 stars

If only I could give 0 stars..

If only I could give 0 stars... Each time you reject the call they start calling again when you block the number they start calling from Israel. They have acquired my cell phone number illegally and reject to remove my personal data from their database so if they treat UE law that "good" I can only imagine what kind of service they provide. Looks like an absolute scam to me!

12 June 2020
Unprompted review
Rated 1 out of 5 stars

Put This Wrong, Right Please

I recently reviewed my experiences with UFX and a particular Senior Trader and Trainer. At the same time contacted UFX Customer Services again

I am now in communication with a Dispute Officer again who is investigating my case.

I can only pray that going back directly to UFX with my grievance It will give them the opportunity to put this despicable wrong, right.

The jury is out but I have faith 🙏🏻🙏🏻

23 June update

UFX have, through their Dispute Officer agreed to pay me ‘compensation’ for my loss of £40k.

I have accepted 8.500 USD dollars.

I had no choice but to accept this offer as the mental strain is too overwhelming and hard. I also have a responsibility to repay my friend as quickly as possible. I borrowed £5k as part of the anxious and panic stricken experience

Need to get UFX and Senior Trader words out of my mind

Will put closure when my ‘compensation’ is in my bank account.

29 June

Still waiting ........

2nd July 2020

Here is my update. Today I received another £2,393.86 making the total received from Reliantco (UFX) £6137.89

That amount Converted into USD is 7652.11 USD

The shortfall to me is 848.89 USD

I think there has been a mistake calculating my ‘compensation’ so I have emailed UFX outlining error and would expect it to be rectified tomorrow So I can at last pay back my friend and put this whole stressful affair behind me

I will thank UFX for at least doing what they said in the agreement we both signed in paying me the full amount agreed of 8500 USD

9 July 2020

Update Received the whole agreed amount of 8.500$ ‘compensation’ in my bank today. Phew

Thank you. Live n learn indeed

6 June 2020
UFX logo

Reply from UFX

Hi. We are taking care of this issue. In the meantime, if you have any additional requests, please contact us at support@ufx.com

Rated 1 out of 5 stars

Plagued with non-stop nuisance calls

Curious about online trading, on 26th February I went on the UFX website, which asked for my email and phone number. No sooner had I submitted the online form my phone immediately rang even though I had not requested a call. Every day in the last 14 days including today they harass me non-stop, always from different numbers which prevents me blocking them. When I ask for them to remove me from their list they hang up. As a mother this is making me increasingly stressed as I cannot even get my baby to sleep, she’ll nod off and then the phone will wake her up. It’s embarrassing me in the office with my phone constantly ringing, interrupting my work, not impressing my manager. I also believe they have passed my number to other companies as I’m getting calls about all sorts of things not just online trading. I’m seriously considering changing my number because I can’t take this stress and I’ve had this number for 15 years. I wish I had never touched this company, and I would warn anyone against contacting them as it is likely they will harass you non-stop and sell your number on.

***** UPDATE on 15th March UFX contacted me to advise they regret any inconvenience I have experienced and they have made sure that their representatives will not try to contact me from now on. They asked me to edit my review accordingly, which I have done.

10 March 2020
Unprompted review
UFX logo

Reply from UFX

Hi. thank you for your reply.
We are taking care of this issue. In the meantime, if you have any additional requests, please contact us at support@ufx.com

Rated 1 out of 5 stars

update onUFX

First of all, if I could score these people 0 I would, but we had no other choice than 1! We heard about Bitcoin, we called them up, deposited $250 and signed up. Almost straight away we were appointed a senior account executive.He was so compassionate, and convincing about how much money we could make to help our families that after a couple of tips from him about buying gold and crude oil (he talked me through the process step by step) and saying that the more money we had in the account, the cheaper we could buy stock, and after his tips made us money, we borrowed several thousand pounds to bring us up to a level he called “platinum account”. We made it clear from day one that we had never traded before, and had no experience, but he convinced us he’d be with us step by step. What he omitted to mention was that if we had traded open, if we were losing too much equity, rather than us holding onto the contracts until the market recovered, they could close all our deals at however great the loss was. Which they did. Without any explanation beforehand. So, we are now thousands of pounds in debt £5,700 of it to my 95 year old mother,as our ‘senior accounts exec’ was fully aware, and he convinces us morons that recovery is possible. We were so deeply in debt that we were desperate. This time, when he advised gold, we opened 2 small deals. Gold plummeted - I told him how terrified I was of opening another trade, but he emphatically stayed not to worry, and suggested that this was the route to recovery.we frantically did all we could to ring round everyone we knew just to keep our account safe, as we were continually receiving email notices from UFX telling us to deposit more and more money to keep our investments safe, but yet again UFX closed our deals losing us about £18,700 in total. Despite frantic emails begging them to contact us throughout this drama, we have not heard from them since. Things are so dire I have had to sell my jewellery (including wedding and eternity rings) just to pay our huge overdraft charges. Our representative was aware, as I sobbed and sobbed after our first huge loss, as he consoled me and promised to put us back in a recovery position.
The reason I have gone into so much detail is to warn people- PLEASE, PLEASE, PLEASE do not fall into the UFX trap. Bitcoin Evolution is great, but do your research. Use trustpilot to check out every company. Please don’t fall into the same trap. If in doubt, go without...

28 February 2020
Unprompted review
Rated 1 out of 5 stars

Do Not Register online at UFX.COM for any interest…

Do Not Register online for any interest in trading with UFX.com..... The company is based in Europe and Agents are very bad mannered. I wish I had recorded some of those conversations just to prove it.
Despite telling them that I do not want to trade other than use a dummy account, they tried very hard to convince me just like the old doubleglazing sales guys. I was receiving calls 2 or 3 times a day.
I tried to cancel my account and despite chatting online with their customer service who assured me that it will be cancelled immediately I am still getting several phone calls daily from the Agents.... Luckily I was able to reply to customer Service and after another 24 hours the account was finally closed and no further calls we received.

9 February 2020
Unprompted review
Rated 2 out of 5 stars

Legit trading, with possibly nuisance level contact

I have mixed feeling about this company. They seem to be prepared to harass people and cold call in order to attempt to get more users and money from people. I don't understand this as a tactic, as it just generates negative feelings and bad word of mouth. I know that they say there is no such thing as bad press, but I cannot understand how this doesn't just put people off.

Having said this though, I do know people who have had some success trading with UFX and enjoyed using the platform. Although even they admit that the company will call and email them a whole lot, sometimes they like that as it gives them an alert that might be useful to them regarding the market and products that they have invested in.

These seem quite rare though. There are a lot of reviews that complain about loding large sums of money, but I'm not sure how UFX can be held accountable for that. Anybody that goes into trading, especially online, should be aware of the fact that it is a high risk venture for pretty much everybody but the most skilled and intuotibe of traders. You invest and lose money at your own risk and should not risk somerthing youre not prepared to lose. I don't see how UFX can be held accountable for this.

They do need to take another look at their communications and outreach department though, as a lot of people are fed up of their calls and some don't even know how they got their contact details.

4 January 2020
Unprompted review
Rated 1 out of 5 stars

never gave UFX my details!

Call from UFX today. I have had no interaction with this company and have not in anyway provided them with the details they used to call me. I asked for details on how my phone number, email address etc were obtained, this could not be answered. The caller refused to provide any contact information, escalation point or additional details on how I could confirm they received this information. Other reviews and a lot of online content highlights this issue.
The company also routed their call through an Irish number to try make the call more legitimate.
I would advise everyone to stay away from this company!!

6 December 2019
Unprompted review
Rated 1 out of 5 stars

Just lost £100 .

Dont know what the hell these people are about . Just lost £100 and are now asking me to add more funds. Erm NO !!!! . Trust pilot were on watchdog last week about removing negative comments. Trust pilot shouldn't do this . Leaving negative comments is bad for trust pilot's business

21 October 2019
Unprompted review
Rated 1 out of 5 stars

unsolicited calls

4 October 2019
Unprompted review
UFX logo

Reply from UFX

Hello Jim,
In order to assist you, please open a ticket with our Customer service team so they can look into this.

Kind regards

Rated 5 out of 5 stars

Good broker

I start trading at this platform 3 years ago and so far I had a very Good experience.

I really like the look of the page since it is very intuitive and easy to handle, and they have very valuable information such as live market trends and signals!

Good advice aswell by his financial trainers !

1 October 2019
Unprompted review
Rated 4 out of 5 stars

To everyone

To everyone, this type of business is for the risk takers and also for individuals that can afford to lose some to gain more. I’ve been trading with them for a year now and yes they do call you very often, they also send email updates to give you an opportunity in the market as it happens.
They have told me from the start that it is very high risk of loosing all the assets, but if you want to play this game you have to check everything from Twitter to Facebook to news feed in the market as everything effects your investment. I do believe that there’s opportunity to make money if you pay attention, however I don’t agree with anyone that blames directly this company.
This is my opinion based on my experience with them. I wish everyone the very best of luck and remember no one should make you do anything it is you that should automatically be responsible for yourself and your assets , no one else.

21 September 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look