UFODRIVE  Reviews 

Fantastic experience to drive a Tesla. Thank to UFODrive. Best customer service in any rental car company. It's my second time renting with UFODrive in Europe, I had very small issues both times, and the customer service staff went both time above and beyond to help. That would never happen with other rental companies. Just for that, it's a no brainer to rent with UFO Drive.

Great service, easy and honest. Onboarding was quick, app is easy to use. Vehicle in Canary Wharf, London - easy to find, perfect clean condition. Will use again, many thanks.

The opportunity to rent a High end EV vehicle of such quality.

It was a pleasure to rent the UFODRIVE vehicle, once registration is set up.

The EV Tesla Model S is a fabulous e car to drive, so silent so powerful.

Would highly recommend UFODRIVE, for the experience, availing of the EV total futuristic experiences.

All done on the touch of a phone.

From Vehicle pick up to return at your ease.

24 hour customer care.

Thank you UFODRIVE

Came to pick up the car at union square in SF trying to use the service for the first time. It results that they have to 'register you' which may take 24 hrs. They will request your driver license, passport, bank statements, phone bills and at the end 'they can't confirm your account'. Huge red flag by requesting all your personal info. App freezes constantly. Just don't.

Why are you sending a discount there when I can't use

The most advanced and convenient seamless EV* car rental booking I came across: through App & Web only + location near me + Free electricity/charging + mileages included + CO2 credit + planting trees + UFODRIVE branding / voucher avail w/ fidelity

Great experience in Frankfurt Airport! Tesla Model Y is the best!

Easy to book. Easy to pick up. Easy to drive. Easy to drop off. Looking forward to UFO Drive expanding into more locations. Goodbye, legacy rental companies.

Simple, effective app and pickup / drop off process. Refreshing compared to standard over the desk rentals.
Tesla was as advertised and great to have the included mileage / charge.
Highly recommended.

Very helpful staff and good experience overall

Instructions on how to get to the car were wrong. I was directed to level 0 whilst the car was at level 2.

The car was very clean and the driving experience was really good.

Great help via chat bot when needed. Much easier process to pick up and drop off car than traditional rental car companies.

Very easy to access, book and the cars were clean and fully prepared for use.
Very comfortable to drive and obviously efficient. Perhaps a small negative is the availability of charging stations especially in the North of England. But otherwise very impressive. Thank you

Easy to make the reservation.
The application is very easy to use.
Some issue to get the car, but everything was very nice on th me road.

Really nice easy and good price

Great experience. Contactless pick-up and delivery, no bureaucracy. Customer support is super helpful and fast when you have questions or doubts. Cars are in great shape too.

Very smooth experience. I like that I didn't need to talk to anyone, and there wasn't extra bureaucracy to get the car.

If I need to point out one issue, it would be leaving the parking garage. It didn't open automatically, I rang the intercom, and someone made me wait 10 minutes until ending the call without opening. When I rang the intercom again, the gate was opened automatically and then I could leave.

Super easy to rent and take out. Though the Tesla had regenerative breaking turned on. This was pretty annoying and impossible to turn off. I would try to fix that.