Delivery done at wrong location at 1st attempt. But 2nd delivery was arranged free of charge and recepient has recieved flowers 2 days later than requires. In any case surprice was spoiled which m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... See more
Company replied
I received fresh bouquet of flowers in good condition. It was a small delay of delivery and the courier could not find the right building.
Company replied
We had a small issue with our initial order, but the team handled it absolutely professionally. They quickly acknowledged their mistake and immediately sent us fresh roses. Thank you for your fast s... See more
Company replied
Company details
Written by the company
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
Contact info
Dubai, U.A.E.
- +97145401249
- hello@udora.com
- udora.ae
3.9
Great
415 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Udora
Thanks for your feedback! We're happy you enjoyed the bouquet and the work of our sellers. Keep an eye out for new offerings 😊 Flowwow team
Reply from Udora
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
One-Stop App for All Gifting Needs❤️
I placed my order through the Flowwow app, and the experience was super smooth and convenient. The app is very easy to use, and you can find everything for gifting in one place—whether it’s for a birthday, anniversary, wedding, or any special celebration.
I ordered a cake, and it was super yummy 😋—fresh, beautifully packed, and delivered on time.
Overall, a quick and hassle-free experience. Highly recommended for anyone looking for easy and reliable gifting options!
10 December 2025
Reply from Udora
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
The Christmas tree I got was very dry…
The Christmas tree I got was very dry and bold! Really the worst one I have ever seen in my life. When I unwrapped it from plastic, a whole bunch of dry needles were on the floor - a whole big bag full! Just horrible! Will never use this company again and will write as many reviews as I possibly to let people know not to use this provider.
15 December 2025
Reply from Udora
Thank you for your feedback. We understand that receiving a Christmas tree that doesn't meet your expectations can be disappointing. At Flowwow, customer satisfaction is our top priority, and we take all concerns seriously. If anything went wrong with your order, just head to the platform within 3 days of getting it, rate the order with 1 or 2 stars, and open a dispute. This helps you to get a refund, and us to investigate what happened and work with the store to fix it. Our stores take low ratings seriously and strive to improve their service to avoid similar issues in the future. Flowwow team
Beautiful cake delivered just as…
Beautiful cake delivered just as ordered 😍 and on time!
13 December 2025
Reply from Udora
Thank you for your feedback and trust 😉 Your Flowwow
The easiest way to order flowers
The easiest way to order flowers , very user friendly, shows a vide variety of shops to choose from , and quick delivery
6 December 2025
Reply from Udora
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Above Expectation
The flowers were more beautiful than I expected it to be. The picture doesn't do the justice for what were delivered. The delivery was prompt and on mentioned time. The price was very reasonable for the quality service.
11 December 2025
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Thank you so much for the quick…
Thank you so much for the quick delivery & this met my expectations
Amazing service 🙂
10 December 2025
Reply from Udora
Thank you for your rating! We strive to ensure that you receive excellent service and can please your loved ones. Flowwow team
Reply from Udora
Your high rating means a lot to us 💝 Flowwow team
My experience was great thanks ❤️
7 December 2025
Reply from Udora
Your 5-star rating makes our day! Keep coming back for more 😊 Your Flowwow
Reply from Udora
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Fast delivery I liked the flower 👏🏻❤️
5 December 2025
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Spectacular service
Roses were absolutely amazing and especially great for its price! The wrapping was well done, delivery was excellent and one time - what more can you ask for with flower deliveries? The flowers were grand and my wife loved them for her birthday.
28 November 2025
Reply from Udora
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Bouquet made by the request
Bouquet made by the request, exactly what has been asked. Delivery fast and on time. Good service
4 December 2025
Reply from Udora
Thank you for your feedback 😊 We promise to continue delivering great experiences to you. Flowwow team
Reply from Udora
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Great app, horrible vendors
Great app. But I got the worst vendor on my first order. I’m still hopeful
2 December 2025
Reply from Udora
Thank you for the high rating 💝 Flowwow team
Reply from Udora
Thank you for your feedback and trust 😉 Your Flowwow
Reply from Udora
Thanks for your rating! We're always striving to improve – would you mind letting us know how to make your experience even better? We're dedicated to being your go-to gifting service. Flowwow team
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