UCR Consultants Reviews

417

•

4.7

Electric Utility Company

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach, often highlighting their expertise and efficiency in securing energy deals. Many appreciate the personalized service and clear communication, making the entire process of renewing contracts or switching providers easy and straightforward. People often mention the excellent customer service, noting that advisors are knowledgeable, responsive, and go the extra mile to ensure understanding and satisfaction. However, some customers also noted concerns regarding the actual financial benefits, with a few mentioning that proposed deals could potentially lead to higher overall costs or involve significant commission percentages, raising questions about guaranteed savings.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

People report positive experiences with service, highlighting the helpfulness and friendliness of staff,... See more

Price

Users describe positive interactions with price, with many reviewers highlighting that they received good... See more

Customer service

Consumers find customer service to be positive, highlighting the politeness, helpfulness, and knowledge of... See more

User experience

Customers generally report positive experiences, finding the process of checking and changing utility... See more

Reviews shaping this summary

I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more

Company replied

We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more

Company replied

What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more

Company replied

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more

Company replied

Company details

Electric Utility Company

Written by the company

Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology

Contact info

40 Regent Road, LE1 6YJ, Leicester, United Kingdom
0116 326 0188
info@ucrconsultants.co.uk
ucrconsultants.co.uk

4.7

Excellent

417 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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81 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May 8, 2026

Great Service from Kiran

Great Service from Kiran. So friendly helpful and professional. Exceptional service, secured a price for our business premises.
Would definitely recommend.

18 February 2026

Reply from UCR Consultants

Mar 16, 2026

Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Feb 19, 2026

thank you

thank you
Jay has looked after our utility bills for the last 14 years and is always a step ahead, which is fantastic, as I really don't have to get involved and can rely on him getting us a good deal at the right time. One headache less : )

10 February 2026

Reply from UCR Consultants

Feb 20, 2026

We’re delighted to hear that Jay has consistently taken the stress out of managing your utility bills and ensured you secure the right deals at the right time. That’s exactly the level of proactive service we aim to provide.

We truly appreciate your continued trust and support.

Best wishes from the UCR team

Feb 19, 2026

Helpful

Jasnit Wadhera was extremely helpful, informative and very friendly.

18 February 2026

Reply from UCR Consultants

Feb 20, 2026

We’re so pleased to hear that Jasnit Wadhera was helpful, informative, and friendly throughout your experience. We’ll be sure to pass on your kind comments — they’ll be greatly appreciated.

Best wishes from the UCR team

Feb 17, 2026

Proactive and smooth processing

10 February 2026

Reply from UCR Consultants

Feb 20, 2026

We’re delighted to hear you found the process proactive and smooth — that’s exactly what we aim to deliver for every client. We appreciate you taking the time to share your experience.

Best wishes from the UCR team

Feb 17, 2026

Very helpful and professional

10 February 2026

Reply from UCR Consultants

Updated Feb 20, 2026

Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Feb 16, 2026

i am still waiting for an urgent call…

i am still waiting for an urgent call back re my new contract

10 February 2026

Reply from UCR Consultants

Mar 16, 2026

We have called and the agent has spoken to you, hope the call was to your satisfaction. If you can kindly update your review.

Best wishes from the UCR team

Feb 11, 2026

Kyle Palmer was excellent

Kyle Palmer was excellent really friendly professional and committed to getting us the best prices he could.
I would highly recommend.

11 February 2026

Unprompted review

Reply from UCR Consultants

Updated Feb 20, 2026

Thanks for leaving us a Five star review and pleased that Kyle has helped you. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Feb 10, 2026

Quality

Quite a seamless process with ever better rates.

10 February 2026

Reply from UCR Consultants

Feb 20, 2026

We’re really pleased we could secure a strong deal for your business and keep the process simple and transparent throughout. That’s exactly what we aim for.

We truly appreciate your support.

Best wishes from the UCR team!

Feb 10, 2026

Research of all alternative options…

Research of all alternative options considered before presenting to client for choice

10 February 2026

Reply from UCR Consultants

Feb 20, 2026

Thank you for your 5 star review!

Best wishes from the UCR team!

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