While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My package got lost in mail, I thought it was ucmgroup fault, but turns out it wasn't. They sent resent my package, plus sent me an extra one with a value of $56, for my trouble. Turns out this is a good company
HORRIBLE COMPANY. TAKES YOUR MONEY BUT YOU DON'T HEAR FROM THEM AND YOU CAN'T REACH THEM. DO NOT ORDER FROM THIS COMPANY!
I placed order on 8-1-24 sent several emails, got answer on 11th day, they sent tracking number and said that I should order get my mealworms from Amazon, So I am confused as to why they have a website if they don't want people to order from them. I thought that ordering direct cut out the middleman leaving more profit for the company. When I first started ordering they got my order to me in a pretty decent time now you just never know. It is like they do not care
I just will say that I Will NEVER Order from UCM ever Again ,they take Forever to ship out and You have no idea where or when You will receive Your orders because for Me it took 15 DAYS just to find out it still wasn't shipped ,then I cancelled the order and I got a living text saying it was shipped 2 days ago ... Yeah right, today is the 3 of September still No Worms ,Very Unhappy COUSTOMER Won't recommend No One Here.
I ordered a 10lb box 10 days ago and that was the last I’d heard from them. No shipping info, no answer on phone line, no voicemail box set up. Seems like a scam!
I just want everyone to know that happens to stumble upon this website that’s it’s legit.
I Was looking for some mealworms for my babies and WOW, I found a great site. They are fantastic at communicating and have super fast shipping.
But Product is absolutely outstanding. I hope you give them a shot. Your pets will love you for it.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
