What excellent service received from Chanice Clark. Walked into the dealership today and left within 2-3 hours (As my chosen vehicle was at another location) with my first car despite having bad... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Went in straight after work without any paperwork due to the time. Managed to get everything sorted just from images I had on my phone. Staff were polite and very helpful the whole time managed t... See more
Company replied
Absolutely amazing customer service by Ryan in the Wigan branch. Understood what financial situation I was in and got me an amazing deal and worked together to get me back on the road same day! Couldn... See more
Company replied
Umar Ben and Gary really helped me today to get me new car finance, I absolutely love it!! So happy with it, talked me through any questions I had, made me feel comfatable I can’t recommend you guys e... See more
Company replied
Company details
Written by the company
ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan
Contact info
Circular Garage, Poolstock, WN3 5DU, Wigan, United Kingdom
- 01942 590360
- customerservices@ucanfinancialservices.co.uk
- ucancarcredit.co.uk
4.6
Excellent
481 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service Given To Me Over the…
Excellent Service Given To Me Over the Phone after a referral from my sister had she bought a car prior. They invited me to their showroom where they took me through every step and explained everything to me before helping me to choose my beautiful car.Very Friendly and kind Staff.Highly Recommend to anyone looking to purchase a vehicle...5 Star!!!!
30 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Gertrude. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar has been quite helpful and polite
Umar has been quite helpful and polite
27 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your recent review Leanne. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar has sold me 3 cars
Umar has sold me 3 cars . Amazing man .great service especially on my birthday
26 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Teodor. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar.
Umar.
Amazing service from the main man himself. Very supportive and professional.
25 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Mohbeen. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future
Great customer from Ben and Umar
25 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future
Amber is a credit to her company fast and affordable finance for average credit history
I never thought I could get finance I don't have bad credit but it's also not the best credit s ore I was left without a car due to repairs and I was overwhelmed by the stress of not being able to commute then came AMBER at go car credit she was very helpful extremely understanding and made the whole process very easy and I drove away in my new car the same day she went above and beyond to meet all my financial needs ensuring I was comfortable with everything she is a credit to the company thank you amber I love my new car
13 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely Adam. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Great salespeople
Great salespeople, helpful, very informative, ready to listen and attentive. Service with a smile which goes a long way.
20 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Wendy. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber
Very pleased with Amber, get everything sorted at The Hyde site. True meaning of finance specialists. Great service! Would highly recommend. Will be back.
20 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Yasir. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
I bought my 4th vehicle from U Can they…
I bought my 4th vehicle from U Can they never disappoint. I got an upgrade and lesser payments which suits my budget perfectly!! I told them what I wanted and they actually got me more than I expected. I’m in a beautiful new BMW and couldn’t be happier. Amber is a delight and is very professional and really friendly. She helped me from start to finish which always suits me. They have a lovely team at U Can and I always tell friends and family to go there if needing a new car. They can’t do enough for you and I always feel like they’re family. Once again thank you Amber and I’ll definitely see you in the future.
12 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Mark. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber amazing
Amazing experience with company from the start with Amber keeping in touch and not too pushy and then James and Alex and again finishing the sale off with Amber who explained everything and ensured it all went smoothly, couldn’t be happier. Thank you
11 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Sally. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar brilliant service very helpful…
Umar brilliant service very helpful great company and customer service very very helpful will come again to get a car again
13 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Martin. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar was a big help and understood my…
Umar was a big help and understood my price ranges and made sure I drove off with a great car. I would highly recommend coming here and asking for his help. Much appreciated.
12 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Amy. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Nathan was very helpful and helped me…
Nathan was very helpful and helped me find the perfect car!
11 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Great customer service,would highly…
Great customer service,would highly recommend
10 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Robert. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
AMBER 🌺🌺
Amber customer services amazing.
Also promised me I’ll walk away with a car the same day ✅ she just did exactly what she said.. she spent from 9am till 7pm working with me and I walked away at 7.10pm with a car…
All I can say is amazing thank you to amber and your team you did amazing.
Hope you liked your flowers 🌺 and chocolate 🍫
Will be returning
8 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Kirsty. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
I was pressured into writing a review…
I was pressured into writing a review by my sales rep,before I had even driven the new car home. I did post one, which was very positive, until the following day when I started to receive some very distressing emails and messages from the finance company. I immediately took the review down and have pondered over what to write. As where do i start and how can i do any justice to the pressure and destruction they have overwhelmed me with! they manipulate, pressurise and play expertertly within the law, abusing you and any vulnerability you have, bullying you all the way and constantly bombarding you with calls;then deny everything
become very condescending,
threatening and abusive by stating the
problem is you the customer, "you are becoming emotional and raising you voice",was one of the many condescending comments from nad My personal experience was very bad indeed and I wouldn't wish on my worst enemy. They are very nice on the surface but when they need to take any responsibility , completely irresponsible and spineless. I went to return the car and it was implied that I was aggressive, and unreasonable after I refused to be further shut away in a room on my own ,with several male staff," so they could discuss their process" .condescending, pushy, very abusive and their keenness or assertiveness to get you to sign an agreement is incredibly intimidating and aggressive. I did say that because of their conduct they had lost the sale of someone I had recommended.
A word of ADVICE DO NOT TAKE THEIR WORD ON ANYTHING WHEN THEY ASK YOU TO SIGN PAPERWORK! DO NOT BE LULLED BY THEIR VERY FALSE DEMANOUR , AS IT IS ALL SHOW. I dealt with Rick,chanise and nad. They worked together as a tag team with no minute to think, until the paperwork signed of which I thought it very strange for chanise to announce the car could
not be returned. I post this in detriment to any potential legal standing I have to claw back my loss financially, mentally and physically due to their serious lack of regard or morality let alone the impact of any vulnerable person. I am genuinely horrified at what this company has done( although i was told that was my perception by nad, and rick; moreover how it is allowed to continue. They constantly stated one think then contradicted themselves, to deny it, I walked away in tethers as i thought i was loosing the plot and my mental health being the problem another, upsettinginstance was their parting words . No bad feeling then as he smirked away.
The reason I do post this is because I had read several reviews, most of which had of which I mentioned with nad, of course he happily denied everything however today I see they have excellent rating, which disturbs me even more. I
did record my conversation with Rick, to which he stated I should have asked him if I could record it. He wasn't happy when I stated due the way I had been lied to and treated I didnt have to ask him anything, I was telling him I was recording this conversation as I was terrified of them, due to what and how they did without my knowledge and the car needing repair. If you are vulnerable, in any way, financially etc, don't let them bully you. To my mind how they justify their alleged business dealings is
completely unacceptable and criminal but proving it will be almost impossible. Please be very weary of this company. These individuals don't care and obviously no regard for human life or how detrimental their actions are.
6 September 2025
Unprompted review
Umar is a Great guy he helped me from…
Umar is a Great guy he helped me from start yo finish and I will recommend him to everyone thanks 😊
8 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Mat. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Reply from Ucan car credit
Thank you for your lovely review Sithembile. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Very helpful and friendly
Very helpful and friendly. Lovely car, bought on the day. Ben was a star!
6 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Meg. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Top tier customer service
I was approached by Amber, she was very friendly and helpful, made me feel welcome and helped me secure a car within a couple of hours. I would definitely recommend!
6 September 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Tony. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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