What excellent service received from Chanice Clark. Walked into the dealership today and left within 2-3 hours (As my chosen vehicle was at another location) with my first car despite having bad... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Went in straight after work without any paperwork due to the time. Managed to get everything sorted just from images I had on my phone. Staff were polite and very helpful the whole time managed t... See more
Company replied
Absolutely amazing customer service by Ryan in the Wigan branch. Understood what financial situation I was in and got me an amazing deal and worked together to get me back on the road same day! Couldn... See more
Company replied
Umar Ben and Gary really helped me today to get me new car finance, I absolutely love it!! So happy with it, talked me through any questions I had, made me feel comfatable I can’t recommend you guys e... See more
Company replied
Company details
Written by the company
ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan
Contact info
Circular Garage, Poolstock, WN3 5DU, Wigan, United Kingdom
- 01942 590360
- customerservices@ucanfinancialservices.co.uk
- ucancarcredit.co.uk
4.6
Excellent
481 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amber from Hyde branch was really…
Amber from Hyde branch was really helpful in helping me sort out my new car. Process was fast and communication was great.
13 February 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar Ben and Gary really helped me…
Umar Ben and Gary really helped me today to get me new car finance, I absolutely love it!! So happy with it, talked me through any questions I had, made me feel comfatable I can’t recommend you guys enough it’s the 2nd car I’ve had from you now & will continue to use Thankyou 😊
9 February 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Paige. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amazing service
The staff were really helpful and friendly. Giovani and Ross really made it a calm and smooth sale. I’m buzzing with the new car which is an A3 sport and the price was a bargain.
7 February 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Nathaniel. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar banging lad proper professional…
Umar banging lad proper professional good salesmanship highly recommend
6 February 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Josh. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar is a excellent sales person
Umar is a excellent sales person. Its my 2nd car from him now. I dont go anywhere elae. Just straight to him .even i dobt ask many questions because he choose for you perfect.
2 February 2026
Unprompted review
Umar was brilliant helped me through…
Umar was brilliant helped me through the process smoothly, was very supportive and and answered all my concerns in great detail. Thank you Ucan car
30 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Got a great deal from umar.
29 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Ellis. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Really amazing help and lovely people…
Really amazing help and lovely people helped me got a nice car and sorted everything out really recommend
26 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Tasha. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber has been so polite and nice and…
Amber has been so polite and nice and helpful and made the whole experience amazing x
26 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar thanks for your support and less…
Umar thanks for your support and less headache .good car for me mitsubishi
Don't mind to recommend friends, family and public
26 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely recent review Mayi. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
umar helped us sort a finance on a car…
umar helped us sort a finance on a car of our choice and managed to sort a finance out whilst under an IVA which is near enough impossible according to nearly all other finance but Umar made it possible. 100% recommend UCan Car Credit.
24 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Tyrese. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar and Ben made the experience so…
Umar and Ben made the experience so smooth and easy , great Communication through out. Highly recommended
23 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Charley. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber has been very helpful
Amber has been very helpful in me finding a new car after being declined else where very very happy customer!
22 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Lucy. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Ryan helped us with buying our 2nd car…
Ryan helped us with buying our 2nd car off him today, walked away happy with our purchase yet again. Thank you Ryan, professional and friendly as always! X
21 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Megan. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Visited UCan car credit after thinking…
Visited UCan car credit after thinking I could not get car finance and it was the most easy process to getting my dream car. The staff at The Hyde branch are amazing
16 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Emma. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber helped me get into a fantastic…
Amber helped me get into a fantastic new vehicle! The process was quick and easy and Amber was very friendly and professional, she helped me through the whole process with ease I would highly recommend ucsn car credit in Hyde!
17 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Antonio. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Do NOT recommend,Pressure sales poor customer service
After recently using this company in Willenhall, I would advise to stay clear and find another car dealer. The sales people pressure you into taking the car the same day and you are quickly rushed round the car so they can get the deal done. When there are any issues with the car they are unwilling to help. I found a poor bodywork repair after a few weeks in which I was told by they would not help with repair as it was a used vehicle and they had not done the repair originally. Now I have spend more money on getting it repaired properly. The customer service is awful and basically told it’s hpi clear not our problem. All in all **Rubbish company stay Clear***
In reply to the comment from Ucan, I didn’t say it was off colour, it had a poor repair and for the cost of the car should’ve been picked up whether it is 1 year old or 10years old as I was told this car was a friend of the managers. Which was probably not true. Also just because I appreciate a call back doesn’t mean I am happy. I have 6 months for any defects which I find for you to rectify and you have said you won’t do anything.
To be honest the state of the stone chip repairs, it’s best I sort myself so it’s done properly.
I stand by my review and wouldn’t recommend. I appreciate your reply.
9 January 2026
Unprompted review
Reply from Ucan car credit
We are sorry that you feel this way Chris, we check and prepare our cars thoroughly and check every car we sell is HPI clear , Cars may suffer minor cosmetic repairs in their lifetime that may warrant body repair this particular car is almost 8 years old and therefore we would expect some age related marks or flaws to the bodywork. We personally have not carried out any cosmetic repairs to your car so any repairs that have been carried out would have been prior to us purchasing the car. We did not notice any significant repairs to the car prior sale to yourself and didn't try to hide anything from you when you viewed the car on the 11th october, you did point out some minor stone chips on the car that we agreed to touch in for you, you returned the car to site a few days later and the agreed touch ins were done, no other bodywork issues were raised at that stage. It has now been almost 3 months since you took delivery of the car and yet this is the first time you have noticed that the bumper is very slightly out of line and in your opinion the wing is slightly out of colour, while we aren't disputing this may be the case ( we have not seen the car for almost 3 months ) if it has taken 3 months to notice it would be deemed as very minor and acceptable for the age and mileage of the car . Our customer service advisor did call you the other day and discussed all this with you and at that stage you told our advisor that you appreciated the call.
Umar has sold me a second car very…
Umar has sold me a second car very happy with service will definitely be back again thanks appreciated .
8 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar and Gary was excellent really…
Umar and Gary was excellent really helpful and happy guys no pressure to purchase a vehicle make sure you fully understand details before going ahead with purchase. 100% recommend and will always purchase my cars from them. Great group of people.
3 January 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Karen. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Hyde branch
Second time Amber has found me the perfect car. Excellent communication and a super quick turn around. Alex and James also helped and kept me up to date. Can’t fault a thing. Excellent customer service from all.. Thanks again!
20 December 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Kirsty. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.