Ucan car credit Reviews 

496
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that the staff are extremely polite, welcoming, and helpful, ensuring that the entire purchasing process remains completely smooth and stress-free from start to finish. People frequently appreciate the exceptional customer service, noting how advisors consistently go above and beyond to secure great deals and help buyers get back on the road rapidly. However, some customers also noted frustrating difficulties regarding unexpected finance rejections after initial approvals or discovering unmentioned mechanical issues with their vehicles. A few reviewers additionally experienced unwanted pressure from pushy sales staff who rushed them into making quick decisions without proper explanations.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting friendly, professional, and... See more

Service

Customers had positive experiences with service, often highlighting swift communication, helpful staff who go... See more

Customer service

People report positive experiences with customer service, noting that staff members are friendly, welcoming,... See more

User experience

Consumers find user experience to be positive, highlighting a stress-free and straightforward process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What excellent service received from Chanice Clark. Walked into the dealership today and left within 2-3 hours (As my chosen vehicle was at another location) with my first car despite having bad... See more

Company replied

Rated 5 out of 5 stars

Had a great experience buying my car from Ben. He was friendly, professional, and really helpful throughout the whole process. He made everything straightforward and stress-free, and I’m very happy... See more

Company replied

Rated 5 out of 5 stars

Went in straight after work without any paperwork due to the time. Managed to get everything sorted just from images I had on my phone. Staff were polite and very helpful the whole time managed t... See more

Company replied

Rated 5 out of 5 stars

Me and my partner just bought our first car with Ucan. Amber helped us through the whole process superbly. She was full of character and made everything go as smoothly as possible. I would recommend... See more

Company replied


Company details

  1. Car Dealer

Written by the company

ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

496 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(496)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Amber is a great sales person ,l got a…

Amber is a great sales person ,l got a great deal
I am enjoying my car

15 September 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Fortunate. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

This is the second time I have…

This is the second time I have purchased a vehicle from The Hyde branch, Amber has been a wonderful through the whole process she is a credit to the company she has made the whole process super easy and stress free! She has made me feel at ease and made us laugh the whole way through! Thank you Amber!

15 September 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Gloria. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Billy has been brilliant had a laugh…

Billy has been brilliant had a laugh highly recommend

12 September 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Rebecca. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Billy was great

Billy was great. Very helpful explained all and got us the best deal for us.

12 September 2026
Unprompted review
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Reply from Ucan car credit

Thank you for your lovely review George. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Perfect service

Perfect service! So easy and helpful only rang this morning and drove away the same day! Highly recommend

11 September 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Aimee. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Brilliant experience at ucan with billy…

Brilliant experience at ucan with billy , great service would highly recommend.

10 September 2026
Unprompted review
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Reply from Ucan car credit

Thank you for your lovely review Liam. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Very good service from Billy at Hyde…

Very good service from Billy at Hyde today would recommend

3 September 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Amara. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Thank you for the Amazing Customer…

Thank you for the Amazing Customer Service from Amber, Very Friendly and Welcoming, and all the Team for helping me find a Car I love, Would Highly Recommend.

31 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Denise. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Drove away within 2 hours with my new car

We only went to look to consider our options. Explained our situation honestly and Amber was absolutely amazing. Took us out for a test drive and happy for all of us to go which I wasn't expecting. Purchased a car and was able to drive away the same day. Absolutely amazing never felt so comfortable and we didn't stop laughing the whole time

29 August 2026
Unprompted review
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Reply from Ucan car credit

Thank you for your lovely review Dawn. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Absolute amazing customer service spoke…

Absolute amazing customer service spoke to umar would definitely recommend

29 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Jenna. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the

Rated 5 out of 5 stars

Umar has been very helpful top quality…

Umar has been very helpful top quality customer service would highly recommend can go wrong

28 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Kingston. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the

Rated 1 out of 5 stars

Was told I would receive £100 referral…

Was told I would receive £100 referral bonus and when my family member brought a £20,000 car from them they asked for my bank details and told me I would receive this bonus then after leaving with the car I was told would be in by Thursday 2 days later Thursday came and nothing contacted them to be told they processed it wrong and didn’t put it as a referal so I couldn’t get my bonus I believe this is a scam and and will never recommended this place again and will continue to post honest reviews until this is rectified!

18 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

thankyou for your feedback. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. The £100 referral fee for every friend or family member that you refer who purchases a car from us is not a scam. To help me investigate why this has not been paid please can you email our customer services dept with your details and the name of the family member who you referred.

despite replying to you on 27/8/26 requesting your information so that i can investigate this you have still not responded and continue to leave unfair 1* reviews on other platforms.

i cannot resolve this matter for you unless you get in touch and supply your details.

Rated 5 out of 5 stars

Chanice is magic

Chanice took control within ten minutes of the application, got finance agreed, had the perfect car all ready for me to pretty much just collect. Fast, affordable, professional from the first enquiry to handing me the keys. All in a day. Thank you Chanice.

21 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review David. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Umar very very happy with the service…

Umar very very happy with the service my second car by Umar 👍🏿👍🏿😃😃😃

18 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Junior. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Absolutely amazing lovely staff amazing…

Absolutely amazing lovely staff amazing car over the moon

11 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Nicola. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Just bought our first family car and…

Just bought our first family car and made the experience so easy and helped all the way through the process! Nathan the salesman was brilliant in explaining everything and Pete the manager really helped in all the process

10 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Carl. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Amber is a brilliant

Amber is a professional, friendly staff member who's helped me every step of the way. Thank you ucan for our new car!

10 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Elizabeth. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

We found Amber

We found Amber, Luke and Pete to be best of all we have been before we come here.
The patience, care and clear communication was amazing.

Best team, best service!
Haftom Gebresilase

8 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Haftom. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Came to u can car credit to purchase my…

Came to u can car credit to purchase my daughter a new car and was greeted by the lovely amber got us the car we wanted with no issues felt very welcomed by her very friendly too overall great service provided by her

3 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Sharon. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Amber was really lovely and friendly-…

Amber was really lovely and friendly- straight from first phone call to collecting our car, Amber made me feel really comfortable and listened to what we wanted, she made me feel at ease and could have a laugh with her.

4 August 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Gracie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

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