The shipping cost was high, however, the delivery time was just a week from USA to KSA. I'm very pleased. I tried to order from antoehr website and it kept cancelling the order automatically since US... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really like the quality and,The Compression Vest is comfortable, unlike cheap one. I compared it to weak Compression Vest in terms of shape and concealing breast protrusion, and this Compression Ves... See more
Company replied
They could established some reputation over the years they been at the market. The range of products is impressive, I managed to try peculiar brands that I never hear about before. The most important... See more
Company replied
It's awesome such convenient companies exist, I mean for shopping. Not only there is a delivery to any country in the world, literally, there is also a kind of protection in the form of 100% money ba... See more
Company replied
Company details
Written by the company
Ubuy is Saudi Arabia's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy Saudi Arabia. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, HOng Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in KSA. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy Saudi Arabia
Contact info
Damman Business Park, Novotel, Al Khobar-Dammam Highway, P.O.Box 9222, Dammam, 31413, 31413, Dammam, Saudi Arabia
- +966 920033092
- ubuy.com.sa
4.2
Great
323 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered but it was rejected due to…
I ordered but it was rejected due to item weight was mentioned wrong by ubuy.
20 July 2022
Reply from Ubuy Saudi
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Estimated time of delivery was to be a…
Estimated time of delivery was to be a week ago, then I received a message stating that there has been a delay.. how ever I haven’t been informed of the updated time of delivery till now!!
20 July 2022
Reply from Ubuy Saudi
Hello,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I easily found my needs
10 July 2022
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I used Ubuy for the first time recently…
I used Ubuy for the first time recently to buy some Antique Items for my living room and was extremely impressed with both the level of customer service and speed of delivery. based on my experience, I will definitely use ubuy again.
6 July 2022
Unprompted review
Reply from Ubuy Saudi
Hi,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards,
Team Ubuy
A very good experience.time.
Products were delivered on time and was quite easy to track onlineA smooth and pleasant experience
5 July 2022
Reply from Ubuy Saudi
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best Regards,
Team Ubuy
fast shipping
27 June 2022
Reply from Ubuy Saudi
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
I purchased the book on Fri
I purchased the book on Fri, 17 Jun 2022. No update about the condition of the order & the expected date of delivery or shipping at least.
25 June 2022
Reply from Ubuy Saudi
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. Our team is constantly working on your order, and the same will dispatch soon for your country. We will provide you with an update on the order through email.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Excellent service
24 June 2022
Reply from Ubuy Saudi
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hi,
Thank you so much for taking the time to leave us a 5-star review.
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
Excellent service
20 June 2022
Reply from Ubuy Saudi
Hi,
Thank you so much for taking the time to leave us a 5-star review.
Best Regards,
Team Ubuy
Item is good, recommended.
Just received the ATG wrangler jeans and like as advertise, the item looks original. Very comfort to use and it fits for me, this is the type of jeans im looking for, The item delivered earlier than the schedule.
18 June 2022
Reply from Ubuy Saudi
Dear,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Best Regards,
Team Ubuy
Satisfied customers
17 June 2022
Reply from Ubuy Saudi
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best Regards,
Team Ubuy
Fast delivery and my son like it to much
16 June 2022
Reply from Ubuy Saudi
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hi,
Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Excellent product received and prompt…
Excellent product received and prompt shipment. Thanks
12 June 2022
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I loved the experience and products
8 June 2022
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.