U7BUY Reviews 

48,468
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,994 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally helpful, polite, and always ready to resolve any questions or issues with great patience. Consumers also appreciate the incredibly smooth and fast transaction process when purchasing items or interacting through the live chat feature. Some reviewers were not happy with the customer service, noting that responses to emails can take a long time and sometimes fail to resolve problems. A few people also mentioned frustrating difficulties when attempting withdrawals, experiencing significant delays that negatively impacted their overall experience.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the extremely fast, reliable, and safe... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting fast... See more

Staff

Customers had positive experiences with staff, frequently expressing great appreciation for the polite,... See more

Response time

Clients share positive opinions on response time, frequently praising the very quick work and prompt,... See more

User experience

People report positive experiences regarding user experience, highlighting that the website is simple to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m very happy with the service I received. The person who assisted me was extremely kind, respectful, and understanding. The response was incredibly fast, which I really appreciated. I’m genuinely ha... See more

Company replied

Rated 5 out of 5 stars

I would like to truly thank Doni from the support team for the outstanding service! Doni was extremely polite, helpful, and answered all my questions with great accuracy and patience. Top-tier custome... See more

Company replied

Rated 5 out of 5 stars

Refreshing to deal with a live chat and be able to speak today reguarding 2 seperate issues and the customer response experience was really good, fast responses and able to solve my problem quickly th... See more

Company replied

Rated 5 out of 5 stars

Amazing work . Was skeptical at first ,Now im a believer . Best experience ive had with doing this . They gave me a time when id be able to access want i purchases and made it happen sooner. Will be... See more

Company replied


Company details

  1. Gaming service Provider
  2. also in
  3. Hobby Store

About U7BUY

Written by the company

U7BUY — A Global Marketplace for Gaming & Digital Products

U7BUY is a global marketplace where players can buy and sell gaming and digital products. We have served over 5 million users and completed more than 12 million orders across 200+ supported games.

Our catalog covers FC 27 Coins, Roblox game items, game top-ups, digital subscriptions, in-game currencies, and more. Sellers can also list their products on U7BUY and earn from every completed sale.

Why Players Choose U7BUY

ONE-STOP SELECTION
200+ games and a wide range of digital services in a single marketplace.

SECURE CHECKOUT, GLOBAL PAYMENTS
Encrypted checkout with a broad range of payment methods supported across regions.

QUALITY SELLERS
Sellers are reviewed before listing, and their delivery performance is monitored on an ongoing basis.

FAST DELIVERY FOCUS
We prioritize reliable, high-performing sellers to keep delivery times short across every category.

BUYER PROTECTION & REFUNDS
Eligible orders are covered by U7BUY Buyer Protection. If an order cannot be delivered or meets our refund conditions, our team will process your refund.

24/7 HUMAN SUPPORT
Real support agents, not bots, are available around the clock.

Need Help With an Order?

If your order is delayed, incomplete, incorrect, or not as described, visit our Help Center. Start a live chat with a support agent 24/7, or submit a ticket for case-by-case follow-up. Sharing your order number and relevant screenshots helps us resolve issues faster.

FC 27 Coins

Contact Support


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.7

All reviews

(48,468)

6,697 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grate customer service really polite

Grate customer service really polite

26 September 2026
U7BUY logo

Reply from U7BUY

Hi!
Your sweet note made our whole day! We’re so glad you loved our service, and we promise to keep delivering the same level of excellence every time. Don’t be a stranger—come back whenever you need us. Have a lovely day!
Jessica

Rated 5 out of 5 stars

i finally got my favorite skin and they…

i finally got my favorite skin and they are so cheap i recomend this to everyone

26 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello!
We can’t thank you enough for your kind message. Knowing you had a positive experience makes all our hard work worthwhile. We’re already eager to serve you again soon. Have a fantastic day!
Jessica

Rated 5 out of 5 stars

I would like to truly thank Doni from…

I would like to truly thank Doni from the support team for the outstanding service! Doni was extremely polite, helpful, and answered all my questions with great accuracy and patience. Top-tier customer support, thank you so much!

26 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello!
We’re over the moon that you enjoyed our service. Your trust means the world to us, and we’ll keep working hard to make every experience with us even better. Come back anytime—we’ll be here! Have a lovely day.
Jessica

Rated 5 out of 5 stars

Amazing service!!

25 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi!
Thank you so much for your kind feedback. It warms our hearts to know we met your expectations. Serving you has been a true delight, and we’re already looking forward to your next visit. Have an amazing day!
Jessica

Rated 5 out of 5 stars

Every thing is great

Every thing is great

26 September 2026
U7BUY logo

Reply from U7BUY

Hello there!
We’re absolutely thrilled to hear you had a wonderful time on our website. Your satisfaction is what drives us, and we can’t wait to welcome you back soon. Wishing you a fantastic day ahead!
Jessica

Rated 5 out of 5 stars

Really easy and fast service

Really easy and fast service. Tutorial is very clear and makes it easy to follow the process

26 September 2026
U7BUY logo

Reply from U7BUY

Hi,

Thanks for your nice words, it means a lot to us. it's actually our pleasure to get the chance to serve you. With your support, we believe we could do better and better in the future, and have you with us, it's the best exprience we ever have. Hope you have a lovely day.

Jessica

Rated 5 out of 5 stars

Super service au top

Super service au top

26 September 2026
U7BUY logo

Reply from U7BUY

Hello there!

We’re absolutely thrilled to hear you had a wonderful time on our website. Your satisfaction is what drives us, and we can’t wait to welcome you back soon. Wishing you a fantastic day ahead!
Jessica

Rated 5 out of 5 stars

Always a great result!

26 September 2026
U7BUY logo

Reply from U7BUY

Hello ,

Thanks very much, we are very glad that you like the service, it's a pleasure that we can do something for you.
Jessica

Rated 5 out of 5 stars

Very efficient

Very efficient

25 September 2026
U7BUY logo

Reply from U7BUY

Hi there!

Thanks so much for your fantastic feedback. It’s because of customers like you that we love what we do. We’ll keep raising the bar to exceed your expectations every time. Wishing you a day filled with joy!
Jessica

Rated 5 out of 5 stars

My order was completed fast and also…

My order was completed fast and also resolved older order so that I don't lose money.

25 September 2026
U7BUY logo

Reply from U7BUY

Hello there!

We can’t express how grateful we are for your positive feedback. Knowing we made a difference for you is why we do what we do. We’ll keep striving for excellence just for you. Wishing you a fantastic day!
Jessica

Rated 5 out of 5 stars

Great

It's amazing great
Thanks

25 September 2026
U7BUY logo

Reply from U7BUY

Hello!

We’re thrilled to know you enjoyed our service. Your support is the fuel that keeps us going, and we’ll keep working hard to make you proud. Come back anytime—we’re always here for you. Have a fantastic day!
Jessica

Rated 5 out of 5 stars

Very quick and reliable

Very quick and reliable

25 September 2026
U7BUY logo

Reply from U7BUY

Hello!

Your sweet note has brightened up our day. Serving you has been a true pleasure, and we’re already planning how to make your next visit even more special. Thanks for being such a valued customer! Have a wonderful day.
Jessica

Rated 5 out of 5 stars

Class very quick

Class very quick

25 September 2026
U7BUY logo

Reply from U7BUY

Hello!
We’re over the moon that you enjoyed our service. Your trust means the world to us, and we’ll keep working hard to make every experience with us even better. Come back anytime—we’ll be here! Have a lovely day.
Jessica

Rated 5 out of 5 stars

Helped me with my issue quickly and…

Helped me with my issue quickly and helped me resolve it

25 September 2026
U7BUY logo

Reply from U7BUY

Hello ,

Thanks very much, we are very glad that you like the service, it's a pleasure that we can do something for you.
Jessica

Rated 5 out of 5 stars

Mr allen

Mr. Allen and the other guys were excellent in everything I needed, they helped a lot.
Many experts in what they do with good knowledge and fairly fast

25 September 2026
U7BUY logo

Reply from U7BUY

Hello ,

Thanks very much, we are very glad that you like the service, it's a pleasure that we can do something for you.
Jessica

Rated 5 out of 5 stars
U7BUY logo

Reply from U7BUY

Hi,

Thanks for your nice words, it means a lot to us. it's actually our pleasure to get the chance to serve you. With your support, we believe we could do better and better in the future, and have you with us, it's the best exprience we ever have. Hope you have a lovely day.

Jessica

Rated 5 out of 5 stars

Fast and easy tysm!

25 September 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello ,

Thanks very much, we are very glad that you like the service, it's a pleasure that we can do something for you.
Jessica

Rated 5 out of 5 stars

so good and genuine

so good and genuine

25 September 2026
U7BUY logo

Reply from U7BUY

Hello ,

Thanks very much, we are very glad that you like the service, it's a pleasure that we can do something for you.
Jessica

Rated 5 out of 5 stars

Had a question about my order

Had a question about my order. Great chat and communication with Moco.

25 September 2026
U7BUY logo

Reply from U7BUY

Hello ,

Thanks very much, we are very glad that you like the service, it's a pleasure that we can do something for you.
Jessica

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