Tyre Pros Reviews 

568
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service received, often highlighting the staff's professionalism, helpfulness, and friendly demeanor. Many appreciate the efficiency and quick resolution of issues, often at a very fair price, making their experience smooth and stress-free. However, some people mentioned dissatisfaction with aspects of the product and customer service. Specific concerns included allegations of damaged alloy wheels, tyres not being correctly inflated after service, or being told a repair was impossible when another garage completed it. Additionally, a few customers reported unprofessional interactions, a lack of professionalism, and poor communication regarding service delays or refusal of work.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the outstanding customer... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Product

Reviewers highlight ambiguous aspects of product quality and service, with some customers expressing... See more

Customer service

People report ambiguous experiences with customer service, with many praising the outstanding, helpful, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting that prices are reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience At Tyres Pros Gillingham Was 💯 Satisfactory. Pat ( the gentleman) who attended to me, was patient and went over and above to ensure my queries were met. A big shout out to the... See more

Rated 5 out of 5 stars

I went to STS tyre pros in East Grinstead after wasting 2-3 hours,unsuccessfuly,trying to get approval under the insurance we have with AutoProtect for the replacement of 3 tyres. In desperation... See more

Rated 5 out of 5 stars

I always use sts tyre pros in Canterbury because they are professional and polite, never doing work unless really needed. I visited again today and as ever, they were polite and knowledgeable and trea... See more

Rated 5 out of 5 stars

They were very professional and extremely helpful. Saw me at short notice and accommodated my tyre replacements. They even waited for me to find my wheel nut which led to me being 30 mins late for my... See more


Company details

  1. Tire Shop

Written by the company

For tyres, brakes, servicing and more – Talk to the Tyre Pros. Our friendly team are here to help.


Contact info

4.2

Great

TrustScore 4 out of 5

568 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(568)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

I think this place is just the best…

I think this place is just the best there is. The staff are great, especially Eamonn, he is an absolute gent! I have used them before and will use them again because if you have a problem with your car they will do their very best to help you, and as quick as they can. Had two tyres fitted today and an alignment, and was emailed a useful vehicle checks report too, which is super helpful. 10/10, gold stars all round.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Service - Hemel Hempstead Two Waters Lane

They were very professional and extremely helpful. Saw me at short notice and accommodated my tyre replacements. They even waited for me to find my wheel nut which led to me being 30 mins late for my appointment. Will definitely use again. Special thanks to the young man (sorry I didn't take his name) at the desk who went above and beyond to help me.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing skills and service

I called in with a “strange” noise problem. The young man did a thorough check and then went for a little drive after which he was able to diagnose the problem. All this done after I called in with no appointment on a busy Saturday. I had to leave my car over the weekend as the parts would arrive Monday. I feel the diagnostics of Josh saved me from a serious accident or severe damage to my car. So pleased and impressed - thank you

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I’ve used Tyre Pros Holt before for my car and my wife’s car and their service is always excellent. Professional, courteous and friendly. Thank you Ed for your service.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

The team at Royston were fantastic

The team at Royston were fantastic, especially Geoff. I needed to get a tyre due to needing to use the car to drive my daughter to her wedding the next day, when i rang them at 3.00 PM they were incredibly understanding and helpful which reduced my stress levels and helped me.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service as always

My daughter suffers with social anxiety and getting simple tasks like tyres changed can be challenging. Richard and the team at Strood STS always make her feel so welcome. They provide honest advice and always go above and beyond. We have taken our vehicles to the strood branch for years and would highly recommend them to anyone !

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Phoned Tyre Pro Rochester today spoke…

Phoned Tyre Pro Rochester today spoke to a lovely guy can't remember his name Regarding regassing my Air conditioning. The guy was very professional and polite and said no problem bring it in. 45 mins later all done very happy customer. 😊 Definitely recommend Tyre Pro Rochester. Funny because before I popped in there took my car to Kwik fit where I live just outside Gravesend for same thing the guy that served me at Kwik fit Gravesend seemed like he needed to go out and buy a Personality seemed miserable and Rude. He told me there was a fault with my Air con. Needs further investigation said could be a blockage. Funny that because Tyre Pro sorted it within 45 mins. Clearly didn't know what he was doing .

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Took my car to the Watton Norfolk branch with a leaking tyre. The team quickly diagnosed a faulty valve which was replaced - at no charge.
Would highly recommend.

12 June 2025
Unprompted review
Rated 2 out of 5 stars

Tyre Pros Guildford don't know how to change a tyre properly. What a joke

Tyre Pros Guildford act like they don't know what they are doing. Booked it on Kwik fit because needed a new tyre fitted asap and showed so much available appointments at Tyre Pros Guildford. Wonder why.
When I drove to the appointment they looked at me like they didn't know if i was meant to be there or not meant to be there? The garage looked dirty and unkept. So they put on a new tyre which i have to say does not look new so i question if it really is. And then after my new tyre was fitted, my pressure warning light didn't go away. I've changed tyres before and it's never remained on! The guy who looked in charge told me to drive off and it would auto turn off. I thought this guy is full of crap but i still drove off and the warning light did not go away. So i went back after 15 mins of driving around and said my car was showing me the new tyre pressure was not pumped up enough or matched the same as the other three and my light was not going off. They put more pressure in the tyre and wow it finally went off..... Like are you serious? These Tyre specialists professionals don't know how much pressure to put in a tyre? Or even check they have done a proper job? Embarrassing and disgraceful. Tyre Pros! my ass. What an absolute joke and time waster. Train your mechanics better.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Steve Hughes.

Steve Hughes.

I visited Tyre Pros today because my exhaust was rattling. I was given an appointment within 2 hours. On arrival Andy had a look at the exhaust and told me that he could resolve the problem. 10 mins later the problem was fixed. I offered to pay but Andy said that there was no charge. I am very grateful to Andy and Tyre Pro and wouldn’t hesitate to recommend him and his team.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service at Keynsham branch

Very impressed with the speedy service provided at the Keynsham branch when replacing the battery on my Ford Fiesta. Jason was exceptionally helpful during my phone enquiry and this continued when I arrived at the depot. Altogether a very good experience at a very competitive price. I have used this depot previously and have always been happy with the service. Highly recommended.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

I've just visited Darlington Tyre pros

I've just visited Darlington Tyre pros. After hitting a kerb I had a tyre swapped, put on a new rim and full alignment. The lads were very professional. They had the Job done in no time and the price was fair. The van drives lovely again now. I will definitely use Darlington Tyre Pros again.
Cheers Lads
Mr Galloway

15 May 2025
Unprompted review

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