Santos was very helpful with the…
Santos was very helpful with the information provided and patient explaining everything to me Thank you Santos !
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Santos was very helpful with the information provided and patient explaining everything to me Thank you Santos !
This TXU electricity company is robbery. After I signed up for electric power for my home, my first bill was $663.09. I called the bad customer service at TXU energy, but no help. I called back and cancelled the service on June 24 then July I hit with bill for 19 days usage for $685.56. Thank you TXU,
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