TWO MEN AND A TRUCK Reviews 

175
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with product handling, frequently finding their furniture and belongings damaged or broken after the move. People also expressed strong dissatisfaction with the pricing, noting that costs often exceeded initial quotes and felt excessively high. Reviewers described the overall service as a nightmare, citing poor coordination, unprofessional staff attitudes, and a general lack of care for possessions. However, some customers also noted positive experiences, praising movers for being fast, kind, and careful with belongings. These reviewers highlighted staff professionalism, punctuality, and efficient job completion, occasionally even under the estimated cost.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some praising the quick and efficient... See more

Staff

Consumers find staff to be ambiguous, with many reviewers reporting negative experiences, such as movers not... See more

Product

Customers had negative experiences with product quality, reporting that items were damaged, broken, or even... See more

Price

Reviewers highlight negative aspects of price, with many finding the costs to be excessively high and often... See more

Customer communications

Users describe ambiguous interactions with contact, with many customers reporting difficulties reaching the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I received a check for $200 for damaged or missing items. my move in total was $7000. I got tired of the back and forth with them. it was exhausting. the last email from them on Nov 20, 2025, the oper... See more

Rated 1 out of 5 stars

If I could give a negative (-50) review, I would. Their moving crew even tore a screen door off its frame. Dumped cat litter down the drain. Didn’t wrap expensive mirrors or nice furniture, as promis... See more

Rated 1 out of 5 stars

I did not hire them, but had to deal with the women in the truck who was parked in front of my garage door. It is an apartment building marked with no parking zones and one way drive. This truc... See more

Rated 1 out of 5 stars

I would not recommend Two Men and a Truck. While the movers themselves were courteous and worked diligently, several members of the crew were vaping throughout the move, which was unprofessional. The... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Shipping Company

Information provided by various external sources

Your professional movers you can trust for your next home or business move with our team of 4,000 movers, 2,000 trucks, and a 96% referral rate.


Contact info

2.0

Poor

TrustScore 2 out of 5

175 reviews

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1-star

No history of asking for reviews

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2.0

All reviews

(175)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

What a ripoff!!

What a ripoff!!! leading up to my move from a townhome to another townhome, my 12 year old son and I did a lot of the moving . We were quoted a high price for the move off
3 Dressers
1 armoire
A dining room table which took them forever to figure out how to take apart until I stepped in.
1 small sofa
A grill
A Recliner
3 beds and frames
A sectional which they couldn’t get out the door until they realized they needed to take the legs off and took their sweet time doing . This took 4 hours to load .
They were in basement talking and having a good time removing the legs off couch . It wasn’t until I told the Lead mover I was unhappy with the time it took to get these items out and loaded that they actually started moving their butts.

When we got to new house I asked for legs of couch and said I will handle .
They were having difficulty getting sofa downstairs until I explained stand it straight up and pull from the bottom .
Terrible exp I do not recommend
Oh the kicker …… there was 3 guys not 2 but 3 . Never again

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service - friendly, accomadating, efficient and took great care of our belongings

After having the worst experience, bad beyond the realms I thought were possible with AnyVan - Two Men and A Truck was such a saving grace. We moved from Newcastle to Edinburgh with some massive furniture, and they were fantastic about it all; they didn't whinge and moan like other movers. The two men we were assigned were lovely and a pleasure to work with. We will indeed be hiring them again if we ever need to move in the future.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Incompetent- Avoid this money-grab!!!

Two men and a Truck of Annapolis, Maryland will give you a time estimate and not show up. They will waste your time and they are very rude. They set the time but don't even adhere to it and then want to charge you for their incompetencies. Don't use them or you will be sorry. They are thieves.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Cannot thank you and Chris & his crew…

Cannot thank you and Chris & his crew enough for the prompt, thoughtful help. Courteous and efficient.

I've used Two Men and a Truck multiple times, Never a problem. But, the outfit serving Ft. Lauderdale out of Pembroke Pines, is OUTSTANDING. These guys, especially Chris & his crew are well recommend. They were an absolute pleasure to work with.

TEN stars on the five-star scale, no joke. USE these guys!!

Thank you so much my friends!

1 June 2024
Unprompted review
Rated 5 out of 5 stars

2 Men and a Truck in Sun City West.

2 Men and a Truck in Sun City West.
Izeke and his crew were tremendous.
They were so careful, helpful and accommodating.
The previous movers had broke and marred soooo much that I wasn't hold out much hope for what was left. But Izeke and his crew were so patient and careful.
What I thought would take 7 hours took 51/2 hours.
Thank you, 2 Men and aTruck
You made a stressful time a good experience.

13 May 2024
Unprompted review
Rated 2 out of 5 stars

Absolutely Disgusted

It started from the beginning. When I was setting up the contract to move. It was extremely hard to get in touch with the operator. I should have known then. The movers were good at times. Also slow at times. They damaged a few items. One iteam do to them damaging it. Cost us a bunch of money. We could not set up our tank. Because the stand was broken. I sent the company pictures of it. They threw there policies in my face. So what is the point of insurance? They charge $108 for insurance so what is insured? We lost all of our plants for the tank some fish died some shrimp. Company just shoves the policie in your face that i didn't get toread. It was read to me day of moving when it was crazy. I will not be recommending this company to anyone

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Smooth move

From the scheduling process to the actual move, things went smoothly. Tristan D, Dcaprio M, and Damion were all professional, helpful, and very friendly. They finished early and wrapped up my furniture well.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Terrible experience. I have moved several times and never had such a horrible experience. During the entire move one man constantly voiced that he did not like having to charge people so much. He would happily move me next time for much less. He seemed to be "casing the joint" at both places. At the new address he walked over to the patio doors, unlocked them and inspected them. I was shocked as he said " I probably shouldn't open people's doors". A few days later I secured the doors In a new way.
After the move while unpacking, I noticed damaged walls, a white desk with severely chipped paint in several spots, two new white bed frames dented in several spots and a missing screw cover button. Boxes largely marked "this side up" with expensive electronics inside turned upside down. Heavy boxes crushing smaller boxes below. In the closets I found our new garment bags with expensive dress cloths inside tossed on the closet floors with the garments off the hangers. The garment bags had to be replaced because the outsides were filty as if they had been on the truck floor. I noticed when vacuuming a month later that the flexsteel couch had a tear and one wooden leg scratched with deep gulges. Two of the floor protectors on the bottom of the legs were missing. I was at wits end when I went to I stall my new portable $500.
plus air conditioner and found they had broken two of the three hose
adapter prongs. I need to order a new one. I had been told that everything would be wrapped, that the beds would be taken apart and reassembled (the platform beds were moved as one piece and needed to be taken apart to reassemble tightly afterward), that everything would be handled with care. I believe everything was flying around the in the truck. Nothing about my dealing with this company was positive. Please heed my warning. We were fortunate that more expensive damage was not done.

15 December 2023
Unprompted review
Rated 1 out of 5 stars

I do not recommend this joke of a…

I do not recommend this joke of a company at all!! They over charge you ! They quote you 149 then jump it up
To 189 a hour and they show up 1 hour late !!! They take advantage of seniors big time !! And they tell you it’s gonna take 7 hours to move out of a 1 bedroom apartment ?! Then they call a third mover to come so they add that to the bill ! Come on guys! Get your S%it together !!!
You guys shouldn’t be in business if you do this to people !!!

24 April 2024
Unprompted review
Rated 1 out of 5 stars

Beware of Two Men and a Truck in Little Rock!

Let me start by saying that Two Men and a Truck in Little Rock is an absolute nightmare! Their 100% replacement offering is nothing but a cruel joke. Don't be fooled by their promises because when you actually read the fine print, you'll realize that their depreciation clause negates any hope of getting a fair replacement value.

To make matters worse, I had the misfortune of having electronics stolen during the packing process. And guess what? Nobody noticed until I unpacked at my new place! When I brought this to their attention, they nonchalantly made me sign for my belongings and then had the audacity to refer me to the police for stolen goods. Talk about passing the buck!

Save yourself the headache and avoid Two Men and a Truck like the plague. They're not just incompetent; they're also shady and completely untrustworthy. Don't say I didn't warn you!

8 December 2023
Unprompted review
Rated 5 out of 5 stars

I have moved 13 times in three states

I have moved 13 times in three states. Have had many different moving companies. I have never had a better moving company. Blake Baldwin and Philip Harvey from the Lexington franchise were the most polite , helpful and knowledgeable young men imageable! The move was from one house to another and then to storage. The items were from my mother's estate. Antiques and things. There very careful with all the items and they made my daughter and I feel like they really cared about the items. My mother had only recently died. I will recommend Two Men and a Truck to everyone and have already to a neighbor who may soon move!!

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Move: Quick, Friendly & Thorough

We were thrilled with OUR Two Men And a Truck move here in Central FL. On time to Pick up, with deliveries of furniture to 3 separate addresses 40 miles total apart., finishing over 2 hours ahead of schedule! They wrapped and strapped the furniture and unloaded carefully at each stop. We had 3 men who were quick, good natured and seemed to enjoy their work, and acted as a team. A stressful day turned into a stress-free, well orchestrated Move! Thanks to Shavaughnre, Christian, and SDevis from Casselberry, FL! Office was excellent in communicating as changes occured, both ours, and theirs. Would use and recommend them in a heartbeat!

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Every aspect of my move

Every aspect of my move, right from getting a quote to maintaining contact with me throughout to be sure we were both on the same page, to the move itself was just great. I so appreciate a moving company that actually does everything so well.

13 February 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service.

I agree with those reviews that say this used to be a good company but it has gone severely downhill. I first used them in 2015 and again in 2019 Now it is arrogant rude customer service It's as if they feel they don't need to be considerate now that they are somewhat successful. What a pity. Maybe it's time for a change in office/receptionist staff. This is how companies get run into the ground . Not to mention what the Better Business Bureau has to say about them.

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed with our removalists

Very disappointed with our removalists. They went to a wrong address to start with. Then gave me a pitch about how many other jobs they had to do on that day and so they didn’t want to move anything heavy because otherwise they would end up tired. Moved all the light easy stuff (6 boxes) and left bigger awkward stuff like outdoor lounge frames. There were several pots that I was reassured they could cope with when I booked (they werent big). The removalists complained so much about weight and that they didn’t have handles (?) I gave up encouraging them - hubby and I ended up moving them ourselves. Everything was done at snail pace and with significant negotiation. I think it may have been their second time doing an uplift, so in have been trying to give them benefit of doubt. I also had a big picture frame individually insured by 2menandtruck which they managed to avoid moving too… We didn’t have a lot to move and yet it took 5 plus hours. There werent enough hours in day to have them go back for a second trip to move the remaining few items. I know these things always take much longer than you expect but we really had moved most of the stuff… I just needed a truck/space and some muscle to help move the big awkward items… very very nice men, but this cost a lot as we paid on an hourly rate… (another lesson learnt!)

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Lifetime of Memories GONE!!!

This used to be a good company so I let them store my entire apartment during a remodel. They lost or stole all my family artwork and several tool boxes with a lifetime of tools and work memories. They have refused to return calls or respond to e-mails. All I can say now is they are BAD NEWS and STAY AWAY from them. When I got thru to my agent he hung up on me.

13 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam - will double the estimated price

Absolutely dreadful moving company.

The estimate they initially quote is half what they will charge. They double the charge on your card without informing you.

Extremely stressful experience on the day. Blaming us for not booking correctly when in fact the fault lay with the booking person on the phone who did not correctly do their job. The guys doing the move informed us that this regularly happens. They almost left our house with half of our contents still in the house. We ended up having to pack at least 1/3 of our stuff ourselves and move it in our cars.

I believe their business model is to give people incorrectly low estimates so you book them then they double the price without making it clear to you what is happening and to also blame you for their scam.

NEVER USE!!

6 January 2024
Unprompted review
Rated 2 out of 5 stars

Damage to new house with no recourse

We had three moves with Two Men and a Truck in the space of less than a month. The first move was great. The movers were very careful and friendly and they seemed to like each other and enjoy working together, which made for a pleasant environment. The second move was on a Saturday. Two Men and a Truck didn’t bring enough trucks for our move and we were told that they would move the rest of our belongings on our third move, the following Monday.
I was asked if I wanted to purchase additional insurance at the start of the day, but the first move went so smoothly that I felt quite confident in their abilities and declined. No one communicated to us that there would be trucks in two different places at the same time that Monday, so the day began with a bit of confusion. All boxes were labeled on the top right with brightly-colored tags: kitchen, bedroom 1, bedroom 2, living room, etc. The process of clearing out three storage units and the remainder of a house went pretty smoothly and we arrived at our new house by the middle of the afternoon. As the boxes were clearly labeled, I gave general instructions but assumed getting the boxes in the right rooms would be fairly straightforward. At our new home, one of the movers ran into a wall with his hand-truck and left a crack over a foot in length in the wall. The mover in charge took pictures and said they would take care of it.
Over the course of the next week or so, we discovered that between 25 and 50% of the boxes were not in the correct rooms, and eventually spent the better part of a day shifting boxes ourselves. That wasn’t so bad, but then I was informed by the manger that the crack in our wall wasn’t covered because we hadn’t purchased additional insurance. I’m pretty disappointed. While Two Men and a Truck doesn’t have a legal obligation to fix what they broke, surely a moral obligation exists. Seems like it would be a small price to pay to retain customers’ good will and to assure future business. If you decide to use Two Men and a Truck, be sure to purchase the additional insurance.

11 September 2023
Unprompted review
Rated 1 out of 5 stars

Avoid these scam artists

Punctuality: On the day of the move, I waited for their team to arrive at 8:00 AM as scheduled. After 15 minutes of no-show, I had to make the initial contact. The movers arrived two hours late, and no one proactively informed me about this delay.

Misquoted Estimate: When I initially inquired about the expected duration of the move, I was advised that it would take approximately 3 hours with 2 movers. In reality, the move took 8.5 hours, resulting in a significantly higher cost (3x) than what was initially quoted.

Damaged furniture: The movers damages my lamp, there was a whole at the top of my dresser and the legs were bent at the bottom of another dressed (from being pushed instead of carried properly)

THEFT: $13,000 worth of jewelry, watches and electronics never made it into my storage which I did not realize until I moved out 5 weeks later. It took Bellhop the company I signed with over a week to even get me the names of the company they sub contracted to (Two men and a truck) and the names of the movers who handled my move. I reached out ot two men with a truck and they would not even supply me with a COI or give insight into their vetting and background check process. I have filed a report with the police and a claim with my insurance company as their company is taking no responsibility for this matter.

It is has been extremely painful to lose valuable items passed down through generations in my family and not to have anyone held accountable.

DO NOT USE THEM!

30 August 2023
Unprompted review

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