So pleased with my last purchase from Twenty, waiting for my next delivery from Sarah. A lovely online store. Thank you.
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Ordered a jacket and was shipped fairly quickly. Unfortunately, tracking information sent doesn’t work. I have emailed them several times as well as reached out to them via their website but no respon... See more
Excellent and exceptional service from the team at Twenty Petworth! My shopping experience unfortunately started with an error, wrong size trainers sent! But, quickly a new pair were posted out... See more
Such a perfect service. Ordered a dress online late Thursday morning and it was delivered mid-morning on Friday, beautifully packed with simple instructions. Unfortunately the dress didn’t fit and I... See more
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Company details
Written by the company
Twenty is a contemporary women's fashion store showcasing of-the-moment brands, a one-stop destination for contemporary fashion connoisseurs. Established for over 20 years, our philosophy is simple: we offer meticulously chosen, globally-sourced brands. Shop online at www.twentypetworth.com
Contact info
The Old School House West Street, Southwick, , PO17 6EA, Fareham, United Kingdom
- 01798 344 165
- hello@twentypetworth.com
- twentypetworth.com
Hasn’t replied to negative reviews
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So pleased with my last purchase from…
So pleased with my last purchase from Twenty, waiting for my next delivery from Sarah. A lovely online store. Thank you.
I received the wrong item
I received the wrong item. I tried contacting the company three times over two weeks and heard nothing. I'll need to claim the money back from my bank.
No idea where my scarf is
Hi guys, can someone please reply to my email and tell me where my purchase is please? I paid €27 for delivery which is a huge amount for a silk scarf and no idea where it is d.
Fab fancy matches
I bought 2 boxes of fancy matches, they are fabulous. Beautifully packaged with a nice little note from the seller too! Definitely recommend. I will be buying again .
I loved my bottle purchase with matches…
I loved my bottle purchase with matches , quick delivery good service
Not organised
Ordered x2 products and had one refunded to less of the cost than what I was paying and contacted customer service and no reply and no offer for a different product with a different style rather than just a straight replacement
I did not receive all the good I paid…
I did not receive all the good I paid for and they are not replying to any communication. There is no telephone number either.
Personal touch.
I received a faulty item that was…
I received a faulty item that was intended as a gift for a special friend. I contacted this company immediately in an attempt to rectify the issue as I have been left without a gift to present to my friend on her milestone birthday, but I am still awaiting any kind of response!! Extremely disappointing all round
Poor customer service
Ordered a jacket and was shipped fairly quickly. Unfortunately, tracking information sent doesn’t work. I have emailed them several times as well as reached out to them via their website but no response from customer service. Hopefully I will receive my item.
Very quick delivery
Very easy yo deal with and my product was delivered earlier than expected.
Will be using again very soon.
Great quality choice
Great quality choice, fast service and good customer care. Returned one item and got prompt refund. Will definitely use this company again.
I was a little worried about using a…
I was a little worried about using a company that I had not heard of before .I was able to purchase a fantastic Alemais dress in the sale .Delivery was prompt and well packaged .Would definitely look at this site again .
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