Tweed Reviews 

30
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

My mother ordered from them a month ago. We have recieved no confirmation email or shipping details. the company HAS taken her money. I have written to them over mail, and called the number listed on... See more

Rated 5 out of 5 stars

Ronan was quick to communicate a short supply delay and my jumper duly arrived soon after. The black jumper is a perfect fit #medium, I am 5'7" 40" chest. The wool is beautiful, the colour flecks... See more

Company replied

Rated 4 out of 5 stars

There were a number of website issues, including delays in updating available stock. Tweed.ie advertise on Instagram; one is disappointed to find that a majority of products of the category 'sock... See more

Company details

  1. Clothing Store
  2. Fashion Designer

Written by the company

Tweed is a bricks & mortar boutique in Donegal town in the northwest of Ireland. Owned and run by a Donegal native who grew up steeped in the local tradition, Ronan Hanna offers his own label 'Hata Donegal' as well as an edited offering from fellow designers from the Craft Council Of Ireland.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

30 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(30)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam.

My mother ordered from them a month ago. We have recieved no confirmation email or shipping details. the company HAS taken her money. I have written to them over mail, and called the number listed on their website they have never answered anything. Do not order from this company it is a scam

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Ordered 3 weeks ago and have heard nothing despite repeated emails.

17 November 2021
Unprompted review
Tweed logo

Reply from Tweed

Hi Nick, I am only seeing this review now as had switched to anoher app. I am glad yougaveme a good review on judge.me and are happy with your purchase. Apologies it took a little longer than normal to ship your order.
Regards,
Ronan

Rated 5 out of 5 stars

As good as it looked on Facebook

On its first outing the sweater has already been noticed and much admired. It smells reassuringly of sheep! Fast delivery and even got a phone call to make sure I had the postal tracking number. Nice to get personal service.

30 May 2021
Tweed logo

Reply from Tweed

Thank you Olivia

Rated 5 out of 5 stars

Comfortable

Comfortable, sweater & self fit eachother ! Maybe buy another for daughter. Thanks, great product / purchase.
Regards,
Dave H

17 May 2021
Tweed logo

Reply from Tweed

Many thanks David

Rated 4 out of 5 stars

There were a number of website issues

There were a number of website issues, including delays in updating available stock.

Tweed.ie advertise on Instagram; one is disappointed to find that a majority of products of the category 'socks', for instance, are already sold out. One might indicate if and when they'll be available again.

That said, customer service is excellent: courteous and forthcoming. The quality of the socks is very good upon arrival , one needs to wait and see how they will hold up to wash and wear.

22 April 2021
Rated 5 out of 5 stars

Ronan was quick to communicate a short…

Ronan was quick to communicate a short supply delay and my jumper duly arrived soon after.
The black jumper is a perfect fit #medium, I am 5'7" 40" chest. The wool is beautiful, the colour flecks and contrasting collar etc give the jumper a traditional garment look. The wool is a fairly open knit, so I can wear this on cool sunny days and feel just warm enough.
I have had several approving comments from family.
All in all, happy to pay a little more for this unique hand made garment.

22 April 2021
Tweed logo

Reply from Tweed

Many thanks David

Rated 5 out of 5 stars

Great service

Unusually, I had direct contact and they were great and lovely. I thought the package had gone missing but in fact I was the victim of an unrelated scam. On the contrary, following a delay, someone went to great lengths to speed up my delivery. Thank you!

15 April 2021
Tweed logo

Reply from Tweed

Thank you Chris

Rated 5 out of 5 stars

Lovely sweater

Lovely sweater, beautifully made and great customer service! The sweater is on and may not be coming off until at least August at this rate! Thank you!

8 April 2021
Tweed logo

Reply from Tweed

Thank you Harriet,
Ronan

Rated 5 out of 5 stars

Could not be a better company to be a customer of

Great company to deal with and Ronan the owner is very responsive and even called me to sort out my order.
The sweater I bought is fabulous and many have expressed jealousy.
Could not be a better company to be a customer of.

8 April 2021
Tweed logo

Reply from Tweed

Thank you for the very kind review Geoffrey

Rated 5 out of 5 stars

Caring Service

Ronan very kindly replaced an order I was not happy with. The item - a pair of Donegal Tweed socks - was delivered within 24 hours. Really nice of him.

19 March 2021

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