TWBCO ,sales team were very helpful ,they took time to explain if and where i could place the skip ,and made sure the skip driver contacted me 1 hour before delivery as requested, i would recommend T... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great friendly office staff taking the bookings, very helpful and accommodating. Easy to get through to them on the phone for bookings and ammendments. Very friendly drivers willing to help in any... See more
The team were responsive and helpful, giving advice and guidance when we’ve not had a skip before. The skip arrived in the time slot and delivery was neat, tidy and swift. Collection is booked and w... See more
Booking was very straightforward and the staff were very helpful and polite. The skip was delivered exactly when they said it was and gave a courtesy call before hand. Collection had no issues they ju... See more
Company replied
Company details
Written by the company
At TWBC, we are dedicated to providing the most reliable waste management services nationwide. Our commitment to quality waste management is based on years of experience in the waste collection and disposal industry. We also hire out skips all across the country, for commercial as well as domestic purposes. We offer a range of skip sizes for all kinds of needs, so you can count on us to get exactly the skip you need when you need it.
Contact info
Unit 41 Mere View, PE7 3HS, Peterborough, United Kingdom
- 0808 168 1427
- sales@twbco.uk
- twbco.uk
Very helpful lady on the phone
2 October 2023
Reply from TWBCO
Thank you for taking the time to review Carl. Your feedback is appreciated. TWBC :)
Reply from TWBCO
Thank you for taking the time to review Karl. Your feedback is appreciated. Look forward to continue to work together. Team TWBC :)
Great Price, Great Service
From emailing for a quote to taking delivery of the skip everything was excellent. Polite staff on the phone, quick response to an email query and quick delivery. The only slight negative was the skip was delivered before 8am and without the promised phone call to say it was on its way - but it wasn't an issue.
10 September 2023
Reply from TWBCO
Thank you for taking the time to review Claire. Your feedback is appreciated. Look forward to continue to work together. Team TWBC :)
Skip delivered as arranged for 7 days
Skip delivered as arranged for 7 days. Further enquiries as to what I could put in the skip were answered promptly. Overall very happy with our experience, but took extra days to get it collected having been filled early.
28 August 2023
Reply from TWBCO
Thank you for taking the time to review Michael . Your feedback is appreciated. Team TWBC :)
Good all round service
Reasonable price, prompt delivery, driver put a lot of effort into getting the skip into the most convenient place for us
5 September 2023
Reply from TWBCO
Thank you for taking the time to review Paul . Your feedback is appreciated. Team TWBC :)
Reply from TWBCO
Thank you for taking the time to review Janine . Your feedback is appreciated. Team TWBC :)
Very good thanks very much
28 August 2023
Reply from TWBCO
Thank you for taking the time to review . Your feedback is appreciated. Team TWBC :)
Booking my skip and the organisation of…
Booking my skip and the organisation of the permit i needed was so simple with the help of the office staff.
30 August 2023
Reply from TWBCO
Thank you for taking the time to review Ros. Your feedback is appreciated. Team TWBC :)
Super helpful on the telephone with…
Super helpful on the telephone with information on what we needed and also on delivery
7 August 2023
Reply from TWBCO
Thank you for taking the time to review Claire. Your feedback is appreciated. Team TWBC :)
Excellent friendly service from start…
Excellent friendly service from start to finish.
Thank you so much.
7 August 2023
Reply from TWBCO
Thank you for taking the time to review Ian . Your feedback is appreciated. Team TWBC :)
Very happy great service and on time !
7 August 2023
Reply from TWBCO
Thank you for taking the time to review Phil. Your feedback is appreciated. Team TWBC :)
Emma was very friendly and thoughtful
Emma was very friendly and thoughtful. She double checked with the delivery guys whether the skip would fit in our front garden without being put on top of the water meter cover before asking me to make the payment. No hard sell. I have used this company few times, would recommend this company to anyone who needs to hire a skip.
7 August 2023
Reply from TWBCO
Hi Yang,
Thank you very much for taking the time out to review. I have passed this onto Emma as its wonderful feedback :)
We look forward to working with you again in the future.
Thanks, TWBCO
Lovely friendly helpful lady on the…
Lovely friendly helpful lady on the phone sorted easily good competitive price perfect delivery
30 July 2023
Reply from TWBCO
Thank you very much for your review Debbie. I have passed your feedback onto the lady that booked on your skip :) Please do get in touch if we can assist with anything else.
Thanks, TWBCO
Very helpful and great customer service.
6 August 2023
Reply from TWBCO
Thank you very much for your review. Very much appreciated and i will pass this onto the team.
Thank you, TWBCO.
Excellent service
Hayley was great from her speedy email response to my request for quote and her helpful customer service on the phone booking the skip. The driver turned up early and again was very pleasant and couldn’t be more helpful. I hadn’t used this company before, definitely will again.
6 August 2023
Reply from TWBCO
Thank you for the review Nick. I have passed this onto Hayley :) Please do let us know if there is anything else we can help with in the future.
Thanks, TWBCO
Really Great Company
Really Great Company, every single order they have fullfiled on time.
We order every single skip from these guys..Emma is really helpful and quite prompt in replies.
3 August 2023
Reply from TWBCO
Thank you very much for your review. Very much appreciated and i will pass this onto Emma. We look forward to continue working together in the future.
Thank you, TWBCO.
Dom was brilliant
Dom was brilliant, placed the skip in the optimum place, under stress from my brother who is an a******e!
27 July 2023
Reply from TWBCO
Thank you for your review Douglas.
We will pass this on to the driver, its always lovely to hear good things :)
Look forward to continue working together.
Hopefully your brother can learn from you :D
Great price great service
6 July 2023
Reply from TWBCO
Thank you very much for your review.
Glad to know you were happy, please do get in touch should you wish to book anything else on.
Team TWBC.
First time lucky, or these guys are really good!
First time I’ve use TWBCO. Spoke to a human being; sensible answers to a technical question; sensible price; turned up when requested. What more can you ask for?
2 July 2023
Reply from TWBCO
Thank you very much for your review Tom.
Glad to know you were happy, I will definitely pass your feedback on to the rest of our team. Please do get in touch should you wish to book anything else on.
Team TWBC.
The customer service was great and the…
The customer service was great and the delivery was right on time and it was straight forward TWBCO Skip company is great service to use
28 June 2023
Reply from TWBCO
Thank you very much for your review .
Your feedback is greatly appreciated. I will definitely pass your feedback on to the rest of our team. Please do get in touch should you wish to book anything else on in the future.
Team TWBC.
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