Tv Shadow Reviews 523

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

When we started our lifetime subscription all was perfect over smart tv for the first year. After one year we are facing an issue over smart tv it is not possible to watch the channels unfortunately.... See more

Rated 5 out of 5 stars

Quick response to order and no mention of payment or even methods of payment until after 24 hrs free service had been initiated. Once payment was paid service continued flawlessly. Thank you for yo... See more

Rated 4 out of 5 stars

Great service, lots of channels, no interuptions. I have a lifetime subsciption and it works wonders. When you contact them, you get a response almost immediately. They help you until you are happy wi... See more

Rated 5 out of 5 stars

Very good service - I have a lifetime subscription and it has been renewed every year with new features. Can truly recommend it!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

523 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lifetime-Sub

The service, the availability of series/films, as well as the support and accessibility give me ample reason to simply give it 5 stars. I have the lifetime subscription and have never had any problems – if something did happen, it was fixed immediately. Perfect.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing , perfect for a smarttv.
If the TV is new, service is always responding fast for any possible change!

28 February 2026
Unprompted review
Rated 1 out of 5 stars

I tried to buy a 3 month subscription. Impossible

I tried to buy a 3 month subscription. First time I got an error saying they didn't recognize my email address - the same email address that they sent my 24 hour free subscription to.
They told me to try again. I did. Same error.
Then they told me I needed to create an account before buying a subscription. OK. I tried to create an account. But there is no place or link to create an account.
I told them that. They said I didn't need to create an account. I just needed to follow the link in their text message.
I did. I filled out the subscription info FOR THE 3RD TIME. Same error.
Then they told me to use another credit card, paypal or crypto currency. Because - "Dear Customer, This issue is a result of the bank details that aren’t accepted in our system. Note that our secure payment system may occasionally flag certain credit card transactions, which can result in payment failure.....
STAY AWAY FROM THIS "SERVICE".
Edited 2 hrs later - And on top of that, my credit card has 3 charges on it. I have to tell my bank to stop payment AND my card is frozen until this gets straightened out!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service - I have a lifetime subscription and it has been renewed every year with new features. Can truly recommend it!

7 February 2026
Unprompted review
Rated 3 out of 5 stars

Not a great main TV subscription service!

I selected a lifetime subscription and was given a free IB pro. For the first year, it was mostly ok, was given a new login occasionally, which was a tad annoying as I had to find all my favourites again, I took to keeping a note of them. After the first year, they asked for a €20 payment, which surprised me as I thought the point of a lifetime subscription was there would be no further payments. Anyway we paid it as actually its great and I do get to watch a lot of good stuff. Today I been getting an error message on all live, movies and series. I've emailed them, WhatsApped them and done live chat and getting no response, I'm not overly pleased with them right now as I have no TV at all.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this, extortion!

Had a lifetime subscription but after one year my playlists 'expired'. After reaching out they said that I can voluntarily pay €20,- for a new server. I refused since I didn't have access to the service and told them that they need to fix this first. Now they say I have to pay the €20,- or I don't get acces anymore.

I don't object to paying a little money extra to help their service but this is just extortion. Don't offer a lifetime subscription of you're gonna force me to pay anyway. Avoid this company!

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!

I had multiple lifetime subscriptions. Just to get it turned off. I had to pay to get it unlocked.
Now 3 weeks later; nothing is working.
What a scam!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Good service at a good price

I am a happy customer with TV Shadow. It is working well almost all the time and they have a good customer service.
I just hope they will deliver the service for as long as I paid for.

18 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look