I’m really impressed with Turkey Flowers Shop! 🌹 The delivery was super fast and the flowers were fresh, beautiful, and exactly as shown on the website. It was a gift for my girlfriend and she loved... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This makes my third (3rd) year using their services (Tutkey Flower Shop), and they have never disappointed me. Always on time with the freshest selection of flowers & desserts.
I ordered some tulips to be delivered to a person dear to me, in holiday. I ordered them from England, the website translated to English. I received constant updates via email.
Amazing service can't thank these enough. I made a error on the address which was miles away i contacted them and my gift was delivered the next day. Thank you for understanding and being so kind.
Company details
Written by the company
Send flowers to Turkey (Turkey Florist), Fresh Flowers, Cake, chocolate, Gifts, 24/7. Order online. All kinds of payments. 100% quality guarantee, with free
Contact info
polat sk 1/c, 34160, istanbul, Turkey
- +902126420988
- turkeyflowers@gmail.com
- turkeyflowersshop.com
4.4
Excellent
610 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The flowers were delivered in time despite a glitch…
The flowers were delivered in the stipulated time and they were fresh and good quality.
The order form seems to have a flaw as they merged the senders address with the receivers, which created obvious confusion. However the provider was able to communicate with me and get clarification and avert a real problem. The service is pricey but it works!
8 March 2025
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 4-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
It was my first time using any such…
It was my first time using any such service and it was smooth thank you no problems with anything. It simply works and that is great.
4 March 2025
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Not fresh roses
10 February 2025
Reply from Turkeyflowersshop
We sincerely apologize for any disappointment caused by the quality of the flowers and the unavailability of your chosen color at the requested time. At the time of your order, we informed you about the unavailability of the specific flowers and offered a refund, which you accepted. We regret that the alternative did not meet your expectations.
Your feedback is invaluable to us, and we are committed to enhancing our product offerings and communication to better serve our customers. Please contact our customer service team at [contact information] so we can address your concerns directly and find a suitable resolution.
Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
First we picked pink flowers
First we picked pink flowers, they got yellow!!
Then the price for sending this flowers was the same as a half “3 in 1 combi stroller with car seat” for the baby!!!
It's so rude to charge THAT much money to send flowers. It is the first, only and last time that I send flowers abroad.
8 February 2025
Reply from Turkeyflowersshop
Hello, we have checked your order,
The flower you ordered is white lilies and pink balloons, and it has been delivered as shown and written in the description.
Can you contact us through the communication channels regarding the problem you are experiencing?
We are waiting to help you.
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
I ordered flowers for New Years
I ordered flowers for New Years from America to be delivered to my aunties in İstanbul. The flowers were very beautiful. The deliveries were made on the day I requested. My aunties were in so happy to receive the beautiful flowers. Thank you turkeyflowershop!!!
30 December 2024
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
SCAMMERS
I ordered flowers and a cake for my mum in Turkey on Mothers Day. I paid $375 AU for a very large bouquet of approx 30 roses (as they advertised on their website) and a cake which (in the photo) had fruit and berries all over the top. They delivered flowers with 6 wilted roses and some cheap flowers (NOTHING like the photo) and a cake that did not look like the one in the picture they advertised. I then sent them a photo of what I ordered and what they delivered (thinking it may have been an error) but they stopped responding and blocked me on whatsapp. $375 !! What they delivered would not have bern worth $50 in Australia. They should be ashamed of themselves! DO NO TRUST THIS STORE. YOU WILL NOT GET WHAT YOU PAID FOR. I wish I could upload the images to my review.
12 May 2024
Unprompted review
Excellent Service
Good prices but the customer service was superb ! My flowers and birthday balloon were delivered exactly on time, correct day etc. Totally brilliant customer service. I will be using these again many times.
Çok teşekkür ederim
10 December 2024
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Excellent Experience
Everything was satisfactory, the cake was tasty, the flowers were well arranged and the colors were beautifully matched.
There was little delay in delivery, about 25 minutes
16 December 2024
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
I ordered from overseas -U.S.A.
I ordered from overseas -U.S.A.
Great service, beautiful flowers and quick delivery.
6 December 2024
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Delivery as specified
6 December 2024
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Great care for costumers
There was a small misunderstanding. They took care about it perfectly!
29 November 2024
Unprompted review
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Good Job
The order Arrived just as planed and in the Time window i told them to. Also the Flowers looked awesome.
They did a good job.
13 November 2024
Reply from Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Reply from Turkeyflowersshop
Hi dear Gertha Alimahdi
We apologize for delivering your order earlier than the scheduled time and any inconvenience this may have caused. Our intention was to ensure your order arrived on time, but we understand that early delivery may have disrupted your plans.
At Turkeyflowersshop, we strive to meet our customers’ specified delivery times. We are reviewing our delivery procedures to prevent early deliveries in the future.
To make amends, we would like to offer you [specific compensation, e.g., a discount on your next purchase]. Please contact our customer service team at [contact information] to arrange this.
We value your feedback and appreciate your understanding. We hope to serve you better in the future.
Sincerely,
Turkeyflowersshop team
Reply from Turkeyflowersshop
Hi Dear Darius
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.