Tubble Reviews 

733
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I bought the Tubble cuzzi a month ago - great product, very satisfied, I highly recommend! I also needed to contact support for another issue and they were very responsive!

Rated 5 out of 5 stars

I've ordered this product a few weeks ago and it is a game changer. The quality is extremely good even if you use it everyday it's sturdy enough, it won't leak at all. Very easy to install, store and... See more

Rated 5 out of 5 stars

I’m really excited about the bathtub! The quality is very good, and the jacuzzi function makes it twice as much fun — it can’t even be compared to a “regular” bathtub. If you’re thinking of buying... See more

Company replied

Rated 5 out of 5 stars

Getting in touch with customer service was very easy, fast and very helpful. They could replace my missing item very easily and even surprised me with an extra gift! Great service and I am very happ... See more

Company details

  1. Thermal Baths

Written by the company

Tubble is an inflatable tub that fits into almost any home ✓ Strong material ✓ Softer and more comfortable than a standard bath ✓ Ready in 1 minute


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

733 reviews

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Replied to 95% of negative reviews

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4.4

All reviews

(733)

155 reviews in the last 12 months

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Rated 3 out of 5 stars

★★★☆☆

★★★☆☆
Tubble is a nice concept and the product is decent, but there are a few areas for improvement. The bath works well and is comfortable, but the shipping experience with UPS wasn’t the best – no tracking updates and a slight delay. Also, the electric pump plug doesn’t accommodate different regions, like Ireland’s 3-pin outlets, which means buying an adapter separately. They should offer more plug options for international customers. It’s not bad overall, but there’s room to make the experience smoother.

24 December 2024
Unprompted review
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Reply from Tubble

Hey Liezl,

Thanks for your feedback! We’re happy to hear you’re enjoying the comfort of your Tubble, but we totally get that the full experience—shipping, setup, and all—should be just as smooth.

Normally, we do include international plugs, so something must have gone wrong with your order. That’s definitely not what we want! Please reach out to our team at hello@tubble.com with your address, and we’ll make sure to send you the right plug ASAP.

We also appreciate your thoughts on tracking updates—we’ll check with UPS on improving that part of the process. Thanks again for sharing your experience, and we’d love to make this right for you! 🚀💙

Rated 5 out of 5 stars

So far so good with Tubble

So far so good with Tubble, I am enjoying the products and ordered more. I needed something from customer service and with a short quick email I was taken care of with satisfaction. Thanks a lot I look forward to more good things.

20 January 2025
Unprompted review
Rated 1 out of 5 stars
Tubble logo

Reply from Tubble

Hi Nicole,

Sorry to hear there was a delay in your delivery to Australia - our tracking information says that you received your package! We have sent you an email to double check with you :)

Rated 1 out of 5 stars

My order has not arrived

My order has not arrived. Currently there is no even planned delivery date.

24 December 2024
Tubble logo

Reply from Tubble

Hi Iiulia, we have sent you an email to try and resolve this! We also sent your tracking details which show when your order was delivered. Hope to hear from you soon, Team Tubble

Rated 5 out of 5 stars

great support

Bought the Tubble a year ago. Was very satisfied with it. A small leakage occurred and I contacted Tubble. Very professional support. Exchanged the Tubble immediately. Great customer care!!

23 December 2024
Unprompted review
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Reply from Tubble

So glad to hear of your positive experience, happy Tubbing!

Rated 5 out of 5 stars

Definitely 5 star product

Definitely 5 star product!
My wife loves it. I love it. My kid loves it. Happy family with tubble from now on.

12 December 2024
Unprompted review
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Reply from Tubble

We love Tubble families! Thanks for your kind words :)

Rated 5 out of 5 stars

We have been using a Tubble for years…

We have been using a Tubble for years because we only have a small bathroom! We have had a problem with the goods we received twice during this time, but in both cases we were helped very quickly and they were very accommodating. I can only warmly recommend Tubble to anyone, it's simply great!👍

27 November 2024
Unprompted review
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Reply from Tubble

Thank you for your kind words :)

Rated 5 out of 5 stars

Helpful customer service

Helpful customer service, quick delivery, solid product. Nice solution for not having a tub, my daughter (2.5) also loves it!

22 November 2024
Unprompted review
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Reply from Tubble

We love Tubble families! Enjoy your tubb time!

Rated 5 out of 5 stars

amazing customer service

Great product especially if you do no have a tub at home! Customer service really friendly and helped me instantly

28 October 2024
Unprompted review
Tubble logo

Reply from Tubble

So glad to hear of your positive experience. Happy Tubbing!

Rated 3 out of 5 stars

Received my tubble bath today

Received my tubble bath today. The pictures are a bit misleading I thought the bath was a pinkish hue but turned up grey. Not a big deal.
Haven’t tried it yet as I only just got it but will update when I have tried it.

My -2 star is because of the fact tubble doesn’t give you an option for a different plug for the electric pump. I am in Ireland and we use 3 pin plug so you have to get an adapter. That’s extra cost or inconvenience if you don’t have one. They should give a different options if they ship internationally or be more upfront about it in the listing.

Also ups courier I’m not a fan of them to be honest and was a day later than expected as ups took 3 days to pick it up. Also got no tracking update what so ever between Amsterdam and Ireland until it arrived. Lack of tracking and a day later than expected wasn’t good.
I don’t think I would purchase with tubble again knowing they use ups as I’ve nothing but bad experiences with them and refuse to use them.

11 October 2024
Unprompted review
Tubble logo

Reply from Tubble

Hi Alex, thanks for your review. We always send the 3 pin adapter to non-EU orders, so perhaps it was missing from your package which we apologise for. We will send a replacement today. And thank you also for your comments about UPS, we endeavour to use third party couriers who provide a smooth experience and tracking reassurance for our valued customers so we apologise again that this was not your experience. We will try a different carrier next time! Have a great day, Cheers Isabella- Team Tubble

Rated 5 out of 5 stars

great product, really enjoy using tubble bath

really enjoy using my tubble bath! like a spa experience at home. great product for houses with shower only and especially for rented places cause you can enjoy a bath without installation a real one. have been using it for over a year several times a week and it’s still as new. the only thing is i had to replace the hose but with a longer one it’s even more convenient. and especially enjoyed it during the pregnancy with my back pain.
the support team is also very helpful and friendly :)

4 October 2024
Unprompted review
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Reply from Tubble

thank you so much!

Rated 5 out of 5 stars

Cuzi. Wellness experience at home

I love taking bubble baths when I go to the sauna. And always dreamt of having a (bubble) bath at home. I stumbled upon the cuzi and thought I would give it a try. So after setting up which is pretty easy I was curious if I would be annoyed by the generator. After all we take a bath also to be at peace right. There is off course still noise you can hear, but for me its not annoying because together with the sound of the bubbles, it kind a envelops you into your own bubble which is actually really nice. The bubbles itself are very good, Im amazed how good they are well and they go full around the bath so with two person both can enjoy. Furthermore everything looks sturdy and well made. So definitely recommend this bath to anyone who loves bubble baths and want a wellness experience at home.

23 September 2024
Unprompted review
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Reply from Tubble

Thank you so much!

Rated 5 out of 5 stars

YES to Tubble!

it was more an experiment, when I bought my Tubble, but oh boy! it works so good! Very easy to build, super comfy and the drink holder is the extra add-on. I love it!

13 September 2024
Unprompted review
Tubble logo

Reply from Tubble

Thank you so much!

Rated 4 out of 5 stars

Briljant sollution

It's an awesome solution for when you want to chil and enjoy a bath. Plus it's quite roomy. And when it's deflated it doesn't take up a lot of space!
Only small downside is that because the thin bottom the bathwater can cool down quickly. We solved the problem by putting a kiddie mat under it.

22 August 2024
Unprompted review
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Reply from Tubble

Thank you so much for your kind words!

Rated 5 out of 5 stars

Excellent Customer Service, Fast Delivery, and Great Bathtub for Families

After multiple uses of my bathtub, I noticed it was slightly inflated. I reached out to Tubble's support team, and they quickly sent me a replacement. I'm thrilled with their excellent customer service, fast delivery, and very happy with the new bathtub. We use it every week with my family (2 adults and one infant), and we're really satisfied with it. Highly recommend this brand!

1 August 2024
Unprompted review
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Reply from Tubble

Thank you for your kind words! We're thrilled to hear that you and your family are enjoying your new bathtub. Your satisfaction is our top priority! ☺️

Rated 5 out of 5 stars

Going to cancer treatment and had no…

Going to cancer treatment and had no bath this is the most amazing purchase I can say it really helps with my recovery wish I had of got it sooner ❤️

16 July 2024
Unprompted review
Tubble logo

Reply from Tubble

Thank you so much for sharing your experience! We're incredibly happy to hear that our product is helping you during your recovery. Wishing you all the best on your journey to wellness. ❤️

Rated 5 out of 5 stars

High-quality service and nice product

The product itself did its job as I expected it to, and it allows you to enjoy a bath, even if your home doesn‘t offer an own bathtub. Delivery also went very well. What has given me a high level purchasing experience, was the service quality after my tubble got a cut on the inside, close to the bottom. The correspondence was quick, outcome-oriented and friendly. And the solution offered to me excelled my expectation. Definitely a customer focused company, offering a service quality way above the average!

10 July 2024
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the product and that our customer service exceeded your expectations. We always strive to provide the best experience for our customers. Enjoy your Tubble!

Rated 5 out of 5 stars

Perfect customer experience.

11 April 2024
Unprompted review
Tubble logo

Reply from Tubble

Thank you so much for your feedback! We're thrilled to hear you had a perfect customer experience. If you need anything else, we're here for you!

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