Quick delivery. Ideal for use as a Pay-As-You-Go phone but not as a Smartphone. The keypad has grey buttons instead of black so the lower contrast with the numbers might be a problem for senior people... See more
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Review summary
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Based on these reviews
The delivery was on time and the product lived up to expectations. However, because it was a refurbished phone, it was not made clear that the internal memory was half of the model that was advert... See more
Company replied
On my Experience so far I am very happy with my purchase. If the Operating Instructions booklet had been better I would give you 5*. I will Review again after Using it More.... See more
I bought the TT970 for my 11 year old son now he's started secondary school. We didn't want to give him a full smart phone but wanted him to be able to have access to WhatsApp so he can stay in touch... See more
Company replied
Company details
Written by the company
Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.
Contact info
TTfone Unit A3 Lea Road Trading Estate, Lea Road , EN9 1AE, Waltham Abbey , United Kingdom
- 03303330819
- info@ttfone.com
- ttfone.com
4.2
Great
602 reviews
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Needed a replacement charger and it…
Needed a replacement charger and it arrived the next day. Brilliant.
My wife loves the phone. Simple to use.
30 July 2024
Excellent service
Excellent service
First phone was faulty,customer service was very good arranged return of faulty phone and quickly sent out replacement
New phone works perfectly
Couldn't fault them
20 July 2024
A “I told you so” scenario
Indifferent.
Phone appears good, yet to fully use. Do like some of the perceived functionality. Hope this lives up to expectations where their customer service lets them down.
Customer service patronising. I said I didn’t have the right cable for the charging base. They insisted I did. Tt fone provided phone which charges using micro usb and base which charges using usbc cable.
I wasn’t supplied the usbc cable.
It was confusing and not as per their instructions.
They claim I’ve been given the updated base. Why they have chosen to use a different cable to the phone is baffling. This is going to cause confusion.
I have posted two reviews on their website and surprisingly neither have appeared. Selective marketing.
Ubsc cable in the post. Great something else for my mother to loose.
5 August 2024
Unprompted review
Great phone for my elderly dad
Great phone for my elderly dad, easy to navigate website and read reviews from people who have bought previously. Prompt dispatch and delivery
22 July 2024
Reply from TTfone
Dear Lindsay,
Thank you for the wonderful review.
We’re delighted to hear that the phone is working well for your dad and that you found our website easy to use.
We appreciate your positive feedback on our dispatch and delivery as well. If you need any further assistance, we’re always here to help!
Cheers!
Jona - TTfone
Very helpful advisors
Very helpful advisors. I asked some questions about the phone before purchasing and went ahead. Great product and price.
20 July 2024
Reply from TTfone
Dear Karen,
Thank you for your kind words! We're glad our advisors could assist you and that you’re pleased with both the product and the price.
If you have any more questions or need further assistance, feel free to reach out. Enjoy your new TTfone.
Cheers!
Jona - TTfone
work ok for a while
work ok for a while , then screen went blank phone lights up but nothing else, needs to be sent back
3 July 2024
Reply from TTfone
Dear Brian,
Thanks for letting us know. I'm sorry to hear about the trouble with your phone. Our support team we'll email you back to help you get it sorted out, including arranging a return if needed.
All the best.
Jona - TTfone
WORKED STRAIGHT OUT THE BOX
DELIVERED QUICKLY AND WORKED STRAIGHT OUT OF THE BOX. BASIC PHONE BUT MORE THAN SUITABLE FOR ELDERLY FATHER IN LAW. EASY TO NAVIGATE WITH CLEAR SCREEN
1 July 2024
Reply from TTfone
Dear Cam,
Thank you for sharing your experience with receiving your new TTfone mobile!
We’re delighted to hear that the phone worked perfectly right out of the box and that it’s a good fit for your father-in-law. It’s great to know that it’s easy to navigate and has a clear screen.
If you need any further assistance, just let us know.
Enjoy the phone!
Jona - TTfone
Just great
Just great all round service from order to delivery.Price was very good for product bought.
4 July 2024
Reply from TTfone
Dear Keith,
Thank you for your wonderful review!
We’re thrilled to hear you had a great experience from order to delivery and found the price to be excellent.
If you need any further assistance or have more questions, we’re here to help!
Cheers!
Jona - TTfone
Reply from TTfone
Dear Niterider,
Appreciate for sharing your feedback.
We’re glad to hear that you’re happy with the TTfone mobile, its price, and the fast delivery.
If you need any more assistance feel free to reach out!
Cheers!
Jona - TTfone
I really like the TTfone Lunar TT750
I really like the TTfone Lunar TT750. I can listen to my best FM Radio Station, custom any of the 132 photo files on my 8GB MicroSD card to set as wallpaper, and listen to a number of records I have on the card.
Unfortunately I cannot open the picture files I transferred from the Internet to my card - I don't know why, there is enough space on the card. I hope the phone has the capacity to run videos as the function seems available but I have not tried to get that to start just yet.
Overall, I like my phone so far.
3 July 2024
Reply from TTfone
Dear Bolanle,
Thank you for your review! We’re delighted to hear that you’re enjoying the TTfone Lunar TT750 and its features like the FM radio.
Regarding the issue with opening picture files, we’d be happy to assist you with that. It might be a format compatibility issue or something else. And same applies to videos, the phone does have the capability to run them in mp4 file when saved on the micro SD memory card (TT750 is compatible upto 16GB micro SD memory).
We can provide guidance or have further questions, feel free to reach out. We're here to help!
All the best.
Jona - TTfone
Reply from TTfone
Dear Ken,
Thank you for your feedback! We’re delighted to hear that the phone is just what you needed and does the job perfectly.
If you have any more questions we’re here to help!
All the best!
Jona - TTfone
Reply from TTfone
Dear Chris,
Thank you for your feedback! We're glad to hear that everything was resolved smoothly and that you found our support helpful. If you ever need anything else, we're here to help!
Cheers!
Jona - TTfone
Reply from TTfone
Dear Brian,
Thank you so much for your kind words! We're thrilled to hear that you found our support prompt, helpful, and efficient.
We're always here to assist you whenever you need it.
Cheers!
Jona - TTfone
Good for people with nimble fingers
Could not get on with tiny keyboard. Otherwise this is a decent phone which does most stuff I need.
28 June 2024
Reply from TTfone
Dear Robert,
Appreciate for the feedback, We're pleased to hear that the phone meets most of your needs. We understand that the smaller keyboard may not be ideal for everyone, and we value your input.
If you feel the device isn't the best fit for you, please don't hesitate to reach out. We'll be happy to assist with the return process.
All the best!
Jona - TTfone
Phone bought for elderly relative
Phone arrived on time, as described and with a top up voucher which was easy to load. Phone is now used by an elderly relative without any problems.
5 June 2024
VALUE FOR MONEY
3 June 2024
Phone is of poor quality couldn’t hear…
Phone is of poor quality couldn’t hear a thing on it wouldn’t buy it again two days I used it
7 June 2024
idiot proof phone
Super idiot proof, big buttoned phone for older people with no frills. Easy fits into any pocket or bag which saves on loosing your smart phone, super little phone.
12 June 2024
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