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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, highlighting their quality, comfort, and realistic appearance. Many appreciate the variety of options available and the overall ease of the ordering process. However, some people were dissatisfied with the delivery service, reporting long waiting times, issues with tracking information, and in some cases, not receiving their orders at all. There are also mentions of receiving incorrect items or damaged products, and a lack of responsiveness from customer service when issues arise.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the comfort and quality of the... See more

Order

Users describe ambiguous interactions with order. While some customers praise the easy ordering process,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the comfort, durability, and realistic... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping and smooth... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers praise the quality and appearance of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have had no problem with ttdye. The contacts itself are light and airy and decent quality and excellent pricing. I gave one star less not for their fault but it doesn't post to northern Ireland. Oth... See more

Company replied

Rated 4 out of 5 stars

Ordering from ttdeye has been a pleasure for my daughter as well as myself. I've been wearing contacts for over 20 years and my daughter over 10. Ordering is super easy, we LOVE the variety of contact... See more

Company replied

Rated 4 out of 5 stars

I’m giving 4 stars because the ordering and shipping process were very smooth. However, the contact lenses I received didn't quite match the expectations I had from the website photos. The color and p... See more

Company replied

Rated 4 out of 5 stars

I have yet to receive the product and the tracking continuously says not found, I have asked through the Internet messaging service, but have received no reply. I know the website is usually good for... See more

Company replied


Company details

  1. Fashion Accessories Store
  2. Clothing Store

Written by the company

TTDEYE Colored Contact Lenses! Wide Selection of Colors, Prescription and Categories! Cheap and High Coloring Index! 100% Authorized! Worldwide Free Shipping!


Contact info

3.6

Average

TrustScore 3.5 out of 5

998 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good experience with TTDEye.

Third time ordering from TTDEye and again very happy and satisfied with the shop. The purchasing process is easy and understandable. Previously I had a really good experience with both the shop and its products, so I returned again because I love coloured lenses and this shop has lots of different types, styles and colors to choose from and they are decently comfortable to wear. Also the prices are very affordable, mainly due to the "buy X get X" deals, which I love. I am very excited for my 3rd order and hope the lenses will be awesome.

22 November 2023
Unprompted review
Rated 4 out of 5 stars

Greater lenses

I’d like if the lenses could cover all of the natural color’s eyes so that they could have a more natural, beautiful and real effect, except for that all it’s perfect.
ps great packaging

12 November 2023
Unprompted review

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