Tsukiblade Reviews 

302
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and unique jewelry designs, noting their excellent quality, durability, and resistance to tarnishing. The customer service is frequently highlighted as brilliant, helpful, and responsive, often going above and beyond to resolve issues. Many also appreciate the careful packaging and thoughtful extras, like notes and bonus gifts, included with their orders. However, some people experienced longer delivery times, and a few noted issues with certain jewelry items tarnishing or breaking, alongside occasional dissatisfaction with customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, durability, and... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Order

Clients share positive opinions on order experiences, with many expressing satisfaction with the quality of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast and reliable... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as friendly, genuine, and kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always love getting new jewelry from tsuki blade. Seriously, I'm running out of room in my jewelry box, lol. I've gotten alot of compliments on different pieces. Their jewelry is so beautiful and goo... See more

Rated 5 out of 5 stars

Great company and beautiful jewellery! I ordered during a sale and got some super cute freebies. The jewellery seems solid and they accommodated a wish of mine about a 4-set of earrings :) A necklac... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with my order from Tsukiblade! I had ordered a bulk amount of items from their sale, with some items for my wedding, and others for more casual use. As part of their deals at that t... See more

Rated 5 out of 5 stars

The items I got (royal blood stud and the dagger stud) were amazing! They look so beautiful and you can tell that they care about their customers by giving them a 'thank you' note, microfiber cloth, a... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

302 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.5

All reviews

(302)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never got my purchase

Never got my purchase, horrible service never shopping from here.

28 January 2025
Tsukiblade logo

Reply from Tsukiblade

Hi Angel, your order was marked as delivered to your provided address on January 30th. If you didn't receive it, kindly email us so we can assist you at info@tsukiblade.co - thanks!

Rated 5 out of 5 stars

Great

Shipping was quick, the jewelry was beautiful, and the packaging was easy to deal with

25 February 2025
Rated 5 out of 5 stars

Best order i ever ordered

Heyyy, i recommend to order on tsukiblade.co, it’s just amazing !! i love all of jewelry, i’m so happy ! fulfilled so quickly, for sure i’ll order again and again.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing jewelry!

My order was shipped quickly, and the quality of the jewelry is great! I’ve gotten many lovely comments complimenting the jewelry. And, my order came with a hand written note and some freebies. I will definitely be ordering again!

27 January 2025
Rated 5 out of 5 stars

I love this company

I love this company. The jewellery is well made, original and great value.
My daughter and I have used the company several times now.
I ordered several pieces for my daughter for Christmas. A necklace had a slight fault in it. The customer service on contacting the company was absolutely superb. We got a returns label and the necklace was fixed and sent back in no time. Communication was fabulous throughout. We will definitely be ordering from this brilliant company again 😀

29 December 2024
Rated 5 out of 5 stars

Happy Customer with 2 Orders

I've ordered twice now and had a great experience each time. I had an issue with my shipping address but customer support helped me quickly.
Most of what I have ordered has been as gifts for other people. I'm quite satisfied with the quality. The packaging was also lovely.
Both recipients loved what they got.
I'm looking forward to ordering some more for myself.

27 December 2024
Rated 5 out of 5 stars

I ordered the fly with me dragon…

I ordered the fly with me dragon necklace set and the royal blood necklace set and they are absolutely beautiful! This is my second order and the quality is great as well as the customer service. I emailed them with a couple of questions and they got back to me within a couple of days and everything was sorted out straight away. Will definitely be ordering again

10 January 2025
Unprompted review
Rated 1 out of 5 stars

I have still not received my order

I have still not received my order

26 December 2024
Tsukiblade logo

Reply from Tsukiblade

Hi Brigitte, your order was marked as delivered on January 10th, 12 days after your order. We kindly ask that you amend this review to reflect your experience. Many thanks!

Rated 5 out of 5 stars

Love it

Pieces are beautiful, and even got a freebie with my first order. Discount code included in the first order didn’t work, but pieces are worth it undiscounted

26 December 2024
Rated 5 out of 5 stars

I am very happy with my order

I am very happy with my order! I got the Astarion dagger earrings and the dark mage bundle. (I also ordered the healer bundle but then got a mail something was sold out sadly and I got a refund). The jewelry is very nice and heavy and I love it a lot.
My only feedback is that the earrings are quite heavy and hard to open, so if you’re sensitive to weight they may not be for you. I don’t love how much I have to fight the ring to open the earrings, it can hurt when I remove them from my ears because the mechanism needs a lot of force (or there is a special technique I have yet to discover). I hope it gets easier with time

Anyway, I would order again and the packaging was lovely and with so many nice gifts, I felt very valued as customer!

12 December 2024
Unprompted review
Rated 5 out of 5 stars

lovely stuff

lovely stuff, nice quality🩷 definitely would order again. even during the holiday season, the delivery time wasn’t too bad and the packaging was super nice

24 December 2024
Unprompted review

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