TSMA Reviews 17

TrustScore 3 out of 5

2.9

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Company details

  1. Social Media Agency

Written by the company

TSMA is a premier social media management and growth company. Our main goal is to help individuals and businesses across all sectors to achieve authentic, organic growth and visibility. We understand that social media is a powerful tool for businesses and individuals alike, but it can also feel overwhelming and time-consuming. Hence, we offer affordable and cost-effective follower growth services, along with full-service platform Management Packages tailored to your needs. TSMA is further committed to providing educational support for our clients to facilitate greater understanding of how to make your social media platforms work for you.


Contact info

2.9

Average

TrustScore 3 out of 5

17 reviews

5-star
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2-star
1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Not the first pick in LA for social media management, steer clear.

I’ve spent enough time working alongside a Los Angeles based social media marketing agency to see how the operation really runs, and it left me with serious concerns.

From the outside, the pitch is polished and packed with buzzwords like CTR optimization, conversion funnels, and cross platform synergy. In practice, much of it feels like a performance designed to justify a big monthly retainer. When you strip away the jargon, the strategy often looks thin, and the results rarely match the fees being charged.

When “proof” is presented, it frequently leans on clients who already had traction before the agency was involved. It comes across less like building growth from the ground up and more like taking credit for momentum that was already there.

What worries me most is how easily creators and small businesses can be sold on promises they cannot verify. Reporting can focus on surface level metrics and vague wins rather than clear, measurable outcomes like taking an account from a few thousand followers to hundreds of thousands, then to millions.

I also saw a culture that was heavily sales driven. Clients were treated more like targets than partners. On the production side, crews were often expected to deliver more and more on tight budgets, with long hours becoming normal while the agency continued charging premium rates.

My takeaway is simple. If you are considering hiring a marketing agency, do not buy the pitch. Ask for specific, verifiable case studies that show real growth over time, not just accounts that were already successful. Real marketing is measurable, and real results do not need a smokescreen.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

This company is awesome!

This company is awesome!! Really helps you get your brand out there and very responsive and informative if you have any issues.

25 May 2023
Unprompted review
TSMA logo

Reply from TSMA

Hello Lauren,

Thank you for your positive feedback regarding TSMA's growth service! We are glad to be part of your growth journey and are super proud of your progress. Please do not hesitate to reach out to our team if you need any support, and we wish you all the best!

Sincerely,
Teresina.

Rated 5 out of 5 stars

TSMA Works !

Quick to respond, reliable growth experience !

24 May 2023
Unprompted review
TSMA logo

Reply from TSMA

Hello Robby,

Thank you for taking the time to review TSMA. Our team is always happy to support you promptly and is grateful for your business!

All the best,
Teresina.

Rated 5 out of 5 stars

TSMA is Great Source for Growing your Business!

TSMA has been a great source of helping me grow my platform and also giving me great suggestions to help my content so that it will attract attention!
I recommend them for anyone that wants to grow there influence and help people! Also they are easy to deal with and reply quickly when you need anything!

22 May 2023
Unprompted review
TSMA logo

Reply from TSMA

Hello Jean,

We are glad to learn that our educative materials and suggestions have been of benefit to you. It is our goal to constantly deliver the best possible service to our clients, as your success is ours too!

Our team is always happy to hear from you and ready to support you at all times. Thank you for choosing TSMA and we look forward to more growth with you.

Best,
Teresina.

Rated 5 out of 5 stars

Great for long-term, consistent growth goals

Our charity has been working with TSMA for over a year now, supporting the ongoing, steady, targeted growth for one of our program social media accounts. We've enjoyed the clear communication, on time delivery, and relevant engagement from a growing audience!

1 February 2023
Unprompted review
TSMA logo

Reply from TSMA

Hello Michael!

We are delighted to hear that you have had a positive experience working with TSMA over the past year! It is our commitment to ensure clear communication and timely delivery, so it is our utmost pleasure to learn that we have met your expectations in those areas. Thank you for sharing the kind words and for choosing TSMA!

Best,
Teresina.

Rated 5 out of 5 stars

I loved working with TSMA

I loved working with TSMA! They did wonders for my follower count and gave me tools and tips in order to make my content better. 100000/10 recommend!

28 March 2023
Unprompted review
TSMA logo

Reply from TSMA

Hello Angelique!

We wish to express much gratitude for your positive review! We are glad that you derive useful tips from the educative materials we regularly share and are proud of your growth with us. I shall pass this on to our growth team which will be thrilled to receive your feedback.

Much gratitude,
Teresina.

Rated 5 out of 5 stars

Best growth investment

TSMA has been an amazing resource for my business! We have grown dramatically in our time with them without the hassle of having to give our password out or fighting with Instagram over our followers or growth company. This has been one of the best investments we’ve made to grow our company.

10 March 2023
Unprompted review
TSMA logo

Reply from TSMA

Hello Bobbi,

Thank you for sharing your positive experience with us! We are happy to have been a part of your growth journey and we are glad that you are achieving your goals using our services. Thank you for choosing TSMA and we look forward to more growth with you.

Thanks again, wishing you all the best!

Teresina.

Rated 5 out of 5 stars

The TSMA team is awesome

The TSMA team is awesome! They are one of the few social media marketing agency that actually work and cares about your business.
Not only are their services legit, they are always available to support you. Literally just a phone call away.
In addition to the growth campaigns, they also send out monthly newsletters to keep you accountable.
I truly feel like a community member and not just client when working with them. :)

1 March 2023
Unprompted review
TSMA logo

Reply from TSMA

Hello Jun,

Thank you for your kind words! You are correct that we care deeply about your business, as our joy is in seeing you grow and progress. All our clients are part of the TSMA family and we enjoy working with you. We truly appreciate taking your time to provide this feedback, and wish you all the best.

Sincerely,
Teresina.

Rated 5 out of 5 stars

Nothing but praise

In a dense market saturated with unethical business practices and false claims, it takes a lot of trust to work with an agency. Therefore, I feel it is necessary to give credit where it is deserved. Since the day I started working with the TSMA team, my experience has been nothing but exceptional. This agency is one of very few that is authentic and genuinely cares about their clients.

9 November 2022
Unprompted review
Rated 4 out of 5 stars

Such a great service for growth

Such a great service for growth, been a client for over a year and they consistently show the numbers they promise with real, engaged followers.

The reason I gave them 4 stars, is because they don't really give growth in asia, maybe one month since I've been with them, but would like to see more asian followers too.

15 November 2021
Unprompted review
Rated 5 out of 5 stars

TSMA Journey

My journey with TSMA has been a great experience. I was previously signed on with another platform and I later realized that they were scamming me and not producing results. With TSMA, everything has been smoothe sailing and the communication has been on point. Everything they stand for has been true and this is one platform I 100% believe in.

25 July 2022
Unprompted review
Rated 1 out of 5 stars

If I was able to give this service 0…

If I was able to give this service 0 stars, I would. Their service to grow social media accounts is a scam! They guarantee followers which are not all real followers. This is a waste of money and would recommend to stay away.

When asking support to show me the post that had the marketing push, they couldn't show me the exact post and just said here is one of the people that did the promotion but nowhere had my name on it.

Their response is that in the agreement you can get international followers. It doesn't say that all they do is promote outside of the US and not even the same language as you speak.

Also, they guarantee 850 followers. Only way to guarantee followers is having bot accounts.

Please stay away from this company.

1 June 2022
Unprompted review
TSMA logo

Reply from TSMA

Hello Matt,

Thank you for sharing your feedback with us. We appreciate your input and value your experience as a customer.

At TSMA, we pride ourselves on our growth model, which ensures that our clients receive only real followers. We achieve this through a multi-step entry process that carefully filters out bots and fake accounts, guaranteeing real human followers.

On our website, we clearly indicate the packages that provide international followers and those that deliver English-speaking followers. It is required to select a package during the enrollment process, and our records show that you chose our Tier 1 package, which is designed to provide a diversified audience from global influencers.

This information is readily available on our website, along with additional details about each package, to help customers make an informed decision before enrolling. We also make our customer care team available to answer any questions you may have before, during, or after you become a client of TSMA to ensure you have all the information necessary to achieve your social media goals.

Regarding your comment about not seeing a direct tag or mention of your individual account handle by the influencer promoting the campaign, it seems you may not have had a chance to review our welcome materials, which give an explanation of how our campaigns work. As mentioned in those materials, our campaigns are designed to drive organic growth without directly referencing individual handles. This approach ensures a more natural and authentic engagement with the audience.

We encourage you to reach out to our team if you would like further clarification or have any other questions. We are here to provide you with the best possible support and address any concerns you may have.

Warmly,
Teresina.

Rated 1 out of 5 stars

SCAM! They don’t work with US influencers!

I paid the TSMA tier 3 that was promising 7000 USA followers and I got 10000 philipino followers which serves absolutely no purpose for me. I paid the extra money to ensure I get real US followers, but all I got was followers from the Philippines.

1 February 2022
Unprompted review
TSMA logo

Reply from TSMA

Hello Atanas,

We appreciate your feedback regarding our service.

We would like to clarify, that we have packages that offer English-speaking followers but not guaranteed that all will be from USA. This is because we provide real followers, and Instagram being a global platform, you may receive English-speaking followers from different countries and continents.

Best wishes,
Teresina.

Rated 1 out of 5 stars

SCAM !! charge for NOTHING and keep charging

SCAM. Affiliated with Kicksta, those 2 companies not only deliver ZERO, NOTHING but keep charging you long after you cancel your subscription. They dont answer emails and after refunding last month and confirming my account was cancelled, here we go, just received another 69$ invoice from them for an INACTIVE / CLOSED instagram account. Absolute SCAMMERS do not subscribe to this/

1 October 2021
Unprompted review
Rated 1 out of 5 stars

Do not. Fall For This. Scam Service.

Do not.. And I repeat, don't use this scam service.  They promise you genuine and real followers by executing a contest tactic whereby a celebrity/endorser advises their users to follow you so that they can enter the contest for a prize. Then they make you wait as a marketing ploy to exhilate you and finally drop the ball of 1000 fake followers worth 99cents to your profile. 

Oh, and for $149; you're also gas-lighted because your content isn't engaging enough and your feed isn't decent enough. Don't use their SERVICES. If anyone wants more details, message me and I'll send you all the screenshot emails between one of the representatives or owners and I that's filled with ambiguous madness.

And if you see any good reviews from verified and more reliable accounts (D-Class Actors, D-Class Models) they are all paid endorsements or friends of theirs from the valley.

I never bother to reviewing, no matter how bad the service—but this one really ticked me off—the gas lighting was the last straw for me. Shame on you!

9 February 2021
Unprompted review

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