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Rated 5 out of 5 stars

I’m a new customer, but I am already very impressed with product results and customer service!! I received an email exchange about my recent questions within minutes of sending, and they have been not... See more

Company replied

Rated 5 out of 5 stars

Love the product!! Since I've started using it in combination with powerlifting I'm down 15 inches. Bring my BMI down. Their customer service is exceptional! No complaints from me and looking forward... See more

Rated 1 out of 5 stars

Easy to get product, however impossible to cancel. I cancelled they immediately blocked access to my account so my password no longer worked, when I tried to get a password reset nothing happened and... See more

Rated 1 out of 5 stars

I must express my disappointment with this company. Despite multiple attempts to reach them for support, I have received no assistance whatsoever. When I call the the customer support number listed on... See more

Company details

  1. Weight Loss Service

Written by the company

At SKNY, we support your weight loss journey by offering a range of GLP-1 programs, including semaglutide and tirzepatide, connecting you with board-certified medical professionals along the way. No hidden fees, no gimmicks, and absolutely no shipping costs. Get the weight loss treatments you need, delivered straight to your door—all from the comfort of your own home. Simply enroll in a plan, chat with a provider, have your treatment reviewed, and get it delivered to your doorstep. Our streamlined process makes accessing GLP-1 treatments for your weight loss journey easier than ever, all from the convenience of home with SKNY.


Contact info

3.3

Average

TrustScore 3.5 out of 5

38 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It’s important to be able to trust company you’re ordering from because those days it’s hard to find honest company, too many scammers out there !

I’ve ordered NAD+ nasal spray 3 bottles for 159.98 $ . Was very excited to try it but my order got lost. So I contacted Support and was very worried because nobody answered my emails. But then they did and resolved my issue very quickly and satisfactory. I got my order replaced and I’m happy now. Very excited to give the try.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought 2 different products and have…

I bought 2 different products and have really appreciated the difference even after 2 weeks. But I was really impressed with the support from the company. I thought I had purchased a bogo-type of deal and reached out to support when I hadn’t received what I was “supposed” to. After a few back and forths with a real person, the discovery was that it was an error on my part. They still accommodated my original claim and the interactions were that of honest, caring people. I will continue to use their products as they actually work and the company cares for its customers.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

THEY ARE CROOKS!

THEY ARE CROOKS!! They have ZERO way to allow you to remove your credit card on file and even when you request to cancel the subscription they dont do it. They tell you to reach out to the Doctor because only they can cancel the subscription but then the Doctor side tells you that you have to contact Support....bacnk and forth, back and forth. No one can take accountability for your card being on file!!!

Then they bill you again and when you respond to THIER email with the RECEIPT, they claim they arent taking the money? I have reported them to my bank as fraudulent. Now I'm dealing with these crooks to get my card off file.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!!

Buyer Beware!!! I ordered the 3 month Semorelin special. No provider consult, no health questions, nothing. Product did arrive 3 days later. The writing on the bottles is so small you can't read it. No instructions. I highly doubt that it's real since there is no pharmacy information. They look like knockoff's. Emailed several times with no answer. In the terms and conditions they state you agree to a whole bunch of things that I was not aware of. I canceled my card, initiated a charge back, and will be filing a complaint with the state. How do they administer without a prescription. It has to be a total scam and completely fake. And of course no phone number to reach anyone.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

I have yet to receive the product to…

I have yet to receive the product to find out if it actually works. Do not believe the shipping times they post on their website. I was supposed to get the product earlier this week and it still shows that the label was created. Super awesome since the only reason I placed the order was because I would get it before we leave for a trip. I guess maybe if they ship it and it is still there when I get home I will be able to try it.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

No communication

Seems their inability to respond to simple support emails and update their shipping status is a recurring theme. At this point I'll wait another week to hear from them before I file a chargeback with my bank. I will update my review if I ever hear back or receive the product.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

I must express my disappointment with…

I must express my disappointment with this company. Despite multiple attempts to reach them for support, I have received no assistance whatsoever. When I call the the customer support number listed on thier website, o one answers. I've send serveral emails, and checked my support portal, but still no response. Its been two weeks since I placed an order and I have yet to recieve my medicatation or a refund. This has been a truly frustrating experience, and I feel compelled to advise others against using this company. I suggest looking elsewhere.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Continues to charge after cancellation & Terrible customer service

I started on this a few months ago and wanted to cancel. I cancelled, immediately upon cancelling I lost access to the portal. I have been charged 3 times since then with 3 months of unused product. Customer support has been completely useless. I have emailed multiple times and they just say it’s never happened before and are working on it. Yet it’s been months since the first unauthorized charged. Last month they asked if I shipped it back but never told me exactly where to ship it back or sent a return label. I would highly recommend using a different company with better customer service. What I’m dealing with is basically fraud at this point.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM!!!!!!!!

This is a scam. You never meet with a doctor. You're not receiving semaglutide. You can't get ahold of customer service to speak with anyone. They lock you out of your account to cancel your subscription yourself. Had to cancel my card to get them to stop charging me

5 April 2025
Unprompted review
SKNY logo

Reply from SKNY

How are we a scam? We have never locked you out of your account. You never asked to cancel. You met with a doctor via messaging, just like all the other platforms. You also ordered from us 4 times, why 4 times if we are a scam?

Rated 5 out of 5 stars

Amazing drops in a bottle

I love this product. I have been using it for almost a year in May. I have lost 52 pounds with diet exercise and SKNY drops. They keep me full and energized all day. Please don’t ever stop making them!

7 March 2025
Rated 5 out of 5 stars

Exceptional Customer Service & Effective Drops

I was hesitant to try Semaglutide drops at first, but SKNY's support team walked me through every step of the process. Not only did I feel fully informed, but the drops actually worked wonders. Down 12 pounds already, and the follow-up support has been fantastic.

19 March 2025
Rated 1 out of 5 stars

Can’t cancel orders

Cancelled Feb 14, 2025. They wrote and acknowledged cancellation but billed me anyway (tho didn’t ship product).
Now March and they billed me again!
I have called, texted and emailed all addresses and #’s. PLEASE do NOT do business with them. There are other reputable suppliers!!!

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to cancel & be refunded

Easy to get product, however impossible to cancel. I cancelled they immediately blocked access to my account so my password no longer worked, when I tried to get a password reset nothing happened and I tried multiple times. They then still charged me the following month and I have spent over 3 weeks trying to email support back and forth and they want screenshot after screenshot, I have sent every proof I could possibly give them and they're still being incredibly difficult. I would go elsewhere for this item.

2 March 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this service

Do not use this service. You will never speak to a doctor and they said auto messages to everything! The prescription was not working and I noted the concern in my appointment no one reached out they just charged me for the next month. A clinic admin finally told me that the oral medication is not effective for 15% of people and I should switch to injections. When I asked them to cancel the prescription because I did not want an injection no one responded, but still charged me.I have done online weight loss in the past and an actual doctor always follows up during refills before the next prescription. I do not trust this company.

10 February 2025
Unprompted review

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