My experience with Sheiva at Sculptique was fast and easy. She was quick to understand the issue and friendly during the entire conversation. If only every company could be this nice. The product is t... See more
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Hello again, AL. I am so glad that you provide me with a quick resolve to my cancellation request. As I had explained, after a few email exchanges where I requested cancellation, I received a sh... See more
Company replied
yes, glad to provide positive feedback. I was not aware that I was purchasing a Subscription product when I made the one and original purchase. I do not like subscriptions and try to avoid them.... See more
Company replied
Somehow I set up to receive 2 bottles a month of Lymphatic Drainage. I now have 4 ½ bottles on hand so I needed to suspend my orders until I could catch up. Heizel was very helpful and pleasant to... See more
Company replied
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 48 hours
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Angel was very helpful and a real nice…
Angel was very helpful and a real nice guy. Helped me right away. Didn't have to go here go there. The best customer service person I've ever dealt with. Companies need more like him. Excellent. 5 star servive.
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Ted,
This one brought a smile to our whole team, thank you. Calling Angel "the best customer service person I've ever dealt with" and saying he helped you "right away" without sending you "here and there" is exactly the kind of experience we always hope to create. We'll be sure he sees your kind words.
And while you're here, we'd love for you to get to know Sculptique a little better. It's made with real care designed for those who want their skin to feel genuinely looked after. If it's not already part of your routine, we think you'll be pleasantly surprised by what it can do.
Come back and see us anytime. Take care.
Eddie was professional and…
Eddie was professional and accommodating and his help was most appreciated.
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Patricia,
Thank you for sharing this with us, it means more than you know. Describing Eddie as "professional and accommodating" and saying his help was "most appreciated" tells us he did exactly what we hope for: showing up with care and making things easier for you.
We'd also love for you to spend some time with Sculptique, our product made with real intention crafted for those who want their skin cared for with something thoughtful and effective. If you've not tried it yet, we hope it earns a place in your routine.
You're always welcome back here. Take care.
Al was very detailed in explaining the…
Al was very detailed in explaining the product and helping me with my problem very Professional
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Mcerick,
Calling Al "very detailed in explaining the product" and "very professional" as he helped with your problem tells us he took the time to make things clear and easy for you. That's exactly what we hope for every time.
Since Al walked you through it so thoroughly, we'd love for you to get to know Sculptique even better. It's made with real care thoughtfully designed for those who want their skin to feel truly looked after. However you choose to use it, we hope it becomes something you look forward to.
You're always welcome back here. Take care.
Customer Service - JP
JP was courteous throughout our teleconference…he was able to quickly access my account to see that I had spoken to Sophia earlier in the day. He resent the return label and explained that I needed to down load it so that I could print when I needed to - that way it wouldn’t expire. Thanks for your help JP!
13 September 2026
Unprompted review
Reply from Trysculptique
Hi Jamie,
Thank you for taking the time to share this, it means a great deal to us. Hearing that JP was "courteous throughout" your call, and that he resent your return label while explaining you could download and print it whenever you needed so it "wouldn't expire," tells us he was really thinking ahead for you.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with genuine care designed for those who want their skin to feel properly looked after, with results worth looking forward to. If it's not already part of your routine, we hope it soon will be.
Al is so helpful
Al was absolutely fantastic Al was professional and went through several options to solve my issue. Ultimately, Al offered the best solution and I am very pleased
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Patrick,
It means so much to us. Hearing that Al "went through several options" to solve your issue and ultimately offered "the best solution" tells us he truly took the time to get it right for you. We're so glad it left you pleased.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. If it isn't already part of your routine, we hope it soon becomes one you enjoy.
You're always welcome back here. Take care.
The thing that made it pretty good was…
The thing that made it pretty good was that I misread and ordered one bottle thinking I was only going to get one bottle I jumped to a conclusion without reading a full page so when I got another charge I'm a bank account I was a bit upset I went back to the page I reread it noticed it was my mistake so I emailed and you guys are very nice about canceling the order and I really appreciate that thank you very much and if I need any more business from you I would gladly use you again.
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Marcus,
We loved that you went back, re-read the page, and realized it was just an honest "misread" that kind of understanding is rare and so appreciated. And hearing that you'd "gladly use us again" made our whole team smile.
Since Sculptique is at the heart of what we do, we'd love for you to get to know it a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope it earns a lasting place in your routine.
Lady I spoke with was very nice and…
Lady I spoke with was very nice and took care of my problem very efficient and quick. Very pleasant to talk to .
14 September 2026
Unprompted review
Reply from Trysculptique
Hi David,
Hearing that the lady you spoke with was "very pleasant to talk to" and handled your problem "efficiently and quick" tells us she gave you exactly the experience we always hope to create.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope it earns a lasting place in your routine.
Had a good experience
Had a good experience. Needed to cancel Amy subscription and they were able to accommodate my request.
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Debbie,
Hearing that we were able to "accommodate your request" to cancel your subscription and that you had a "good experience" along the way tells us we did right by you. That's exactly what we hope for.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. If it isn't already part of your routine, we hope it soon becomes one you enjoy.
I placed an order on September 2 and…
I placed an order on September 2 and VISA paid Sculptique $59.99 on Sep 3, and have not received conformation of order. Have talked to 5 reps about order.. talked to Sheiva today; she replaced order and sent order #672492 as conformation.. All of the reps I talked with were very cordial and helped, but still no order conformation.. Sheiva emailed new order # to me. I filled out the survey again for free bottle of Lymphatic Drain. My first order took about a week. I appreciate the help...
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Bruce,
Thank you for your patience and your kindness throughout all of this it truly means a lot to us. We know how reassuring it is to see an order confirmation land in your inbox, and we're sorry yours took some chasing. Hearing that Sheiva stepped in, replaced your order, and sent you order #672492 while also getting your free bottle of Lymphatic Drain squared away tells us she took real ownership and we're grateful every rep you spoke with treated you cordially along the way.
While your order makes its way to you, we'd love for you to get to know Sculptique a little better. It's made with genuine care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope it becomes a ritual you look forward to each day.
You're always welcome back here and we'd love to hear how you get on. Take care.
Al was very helpful and professional
Al was very helpful and professional, give him a raise
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Patricia,
Calling Al "very helpful and professional" (and even putting in a word for a raise!) tells us he took genuinely good care of you, and we'll be sure he hears your kind words. That kind of recognition from a customer means everything.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. If it isn't already part of your routine, we hope it soon becomes one you enjoy.
Heizel was super helpful and went above…
Heizel was super helpful and went above and beyond to help me get my order resent when I didn't get my shipment.
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Debbie,
Saying Heizel "went above and beyond" to get your order reshipped when it didn't arrive tells us she took real care of you, and we're so glad she made things right.
And now that your order is on its way, we'd love for you to get to know Sculptique a little better. It's made with genuine care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope it becomes something you look forward to each day.
Cancellation of Subscription.
yes, glad to provide positive feedback.
I was not aware that I was purchasing a Subscription product when I made the one and original purchase. I do not like subscriptions and try to avoid them. As I mentioned, I've still got your product on my shelve and do not need any more. Please cancel all and any future purchases, I do not authorize or approve any purchses at this time.
Mozart, Thank You very much for your understanding, and resolving this matter.
Albert Ruiz
14 September 2026
Unprompted review
Reply from Trysculptique
Hi,
Albert, thank you for your understanding and for taking the time to leave this. We completely hear you on subscriptions; we know they're not for everyone, and reading that you "do not like subscriptions and try to avoid them" reminds us why it matters that this is clear from the start. We're glad Mozart was able to resolve things and put your mind at ease.
It also made us smile that you "still have the product on your shelf." Sculptique is made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope what you have lasts you well, and that it becomes a ritual you genuinely enjoy.
You're always welcome back here, Albert. Take care.
I called today to cancel part of my…
I called today to cancel part of my subscription. Cheila was very helpful and processed the refund immediately. I appreciate the fast response. I hope the product works.
Darrell Durbrow
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Darrell,
Darrell, thank you for taking the time to share this it means a lot to us. Hearing that Cheila processed your refund immediately and that you appreciated the "fast response" tells us she took good care of you, and we're glad it felt effortless.
And to your hope that the product works that's exactly what Sculptique was made for. It's crafted with real care, thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We'd genuinely love to hear how you get on with it.
Eddie was very kind & helpful!!
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Rene,
Thank you for this it genuinely made us smile. Calling Eddie "very kind and helpful" tells us he treated you with real warmth, and that's exactly the kind of experience we hope for every time.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope it earns a lasting place in your routine.
Reply from Trysculptique
Hi Valenstyle,
Your kindness in saying "excellent service" truly means a lot to us. Knowing your experience felt genuinely excellent is exactly what we hope for every time.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope it earns a lasting place in your routine.
The agent found my file immediately
The agent found my file immediately. She understood my request of cancelling my subscription. She did that and sent me an email confirming this. She was very friendly and pleasant to speak with.
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Debra,
It truly means a lot to us. Hearing that the agent "found your file immediately" and understood exactly what you needed when cancelling your subscription, then followed up with a confirming email, tells us she took real care of you from start to finish. We're so glad the whole thing felt friendly and pleasant.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with genuine care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. If it isn't already part of your routine, we hope it soon becomes one you enjoy.
MaryJ - Outstanding customer service
My experience with MaryJ was exceptional. She was prompt, courteous, and knowledgeable. I appreciate the customer service that she delivered. Great work!
11 September 2026
Unprompted review
Reply from Trysculptique
Hi there,
Describing MaryJ as "prompt, courteous, and knowledgeable" tells us she brought exactly the care and expertise we hope for with every customer, and we'll be sure she hears your praise.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope it earns a lasting place in your routine.
Good customer service
Nica was very friendly, professional, helpful and understanding.
14 September 2026
Unprompted review
Reply from Trysculptique
Hi Brenda,
Calling Nica "friendly, professional, helpful and understanding" tells us she met you with exactly the warmth and care we hope for every time.
While you're here, we'd love for you to get to know Sculptique a little better. It's made with real care thoughtfully designed for those who want their skin to feel properly looked after, with results worth looking forward to. We hope it earns a lasting place in your routine.
You're always welcome back here. Take care.
So my initial order I purchased 3…
So my initial order I purchased 3 bottles and opted out of all the "extras" they have you go thru to check out. I had declined all of the "extra" orders, but somehow ordered the Magnesium/D3, which I already take and did not need. I received the Mag/D3 but no Sculptique, Contacted support and they handled the missing Sculptique, fast and easy, which I was grateful for. I did not want an automated subscription at all. In fact I had ticked the box for a one time purchase. Then I got an alert from my bank that said I had a pending charge from Sculptique. As soon as that happened I emailed the company, no response yet. Then I get another alert that it was about to be shipped, I replied to that email, since it mentioned I could reply for customer service. I know they can and will cancel a shipment as long as it has not shipped. I cannot have any automated subscriptions due to being on a fixed income. I had ordered the 3 bottles, I don't need another 3 bottles since I just received the initial 3.
13 September 2026
Unprompted review
Reply from Trysculptique
Hi Suzanne,
Thank you for taking the time to write this out we're truly sorry for the experience. You made your choices clearly at checkout, opting out of the extras and ticking the box for a one-time purchase, and you shouldn't have been charged for an automated shipment afterward. We also hear that you emailed us and haven't heard back, and that being on a fixed income makes an unexpected charge especially stressful. That's on us, and we're sorry.
We'd like to make this right and confirm exactly what's on your account. Please reach out to us directly at info@trysculptique.com so we can review the charge, make sure there's no active subscription on your account, and resolve the unneeded shipment with you privately.
Sheila was very professional
Sheila was very professional, helpful and polite.
13 September 2026
Unprompted review
Reply from Trysculptique
Hi Jose,
It's the kind of note that stays with us. You described Sheila as professional, helpful, and polite, and that combination matters more than people realize. Being treated with both competence and courtesy is exactly what we hope surrounds every experience with Sculptique.
Sculptique is what we pour ourselves into, and it only means what we intend when the people around it treat you the way Sheila did with care and respect from start to finish. Knowing that came through for you tells us we're on the right track.
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