Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
Company replied
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
Company replied
I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
Company replied
3.9
Great
3K reviews
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My rep is VERY good communicating with…
My rep is VERY good communicating with me and is always available to answer any questions that need answering
30 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Bob,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that our representative has been consistently communicative and always available to answer your questions. That level of support is exactly what we strive to provide.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
The rep was great with response to my…
The rep was great with response to my email and getting things taken care as needed. Lara was wonderful to work with. Thank you for having kind people in customer service.
30 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Jenny,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Lara provided a great response to your email and ensured everything was taken care of as needed. It’s wonderful to know you had such a positive experience working with her.
We’ll be sure to pass along your kind words—our team will be happy to hear them. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Very attentive CSR who made sure my…
Very attentive CSR who made sure my request was handled. Thank you.
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Nita,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that our customer service representative was attentive and made sure your request was handled smoothly. We’ll be sure to share your kind words with the team.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Good quick reply to my question from…
Good quick reply to my question from Maezhel
29 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Will,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Maezhel provided a quick and helpful response to your question. We’ll be sure to pass along your kind words to her.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Hazel was very prompt in her reply and…
Hazel was very prompt in her reply and gave me all the information that I asked for fantastic thank you Hazel
29 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi David,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Hazel was prompt in her response and provided all the information you needed. We’ll be sure to pass along your kind words to her.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Their website is a trap
Their website is a trap, they say I bought stuff that I didn't. Charged me $9.50 shipping saying I opted for quick postage, still took a week to get to me. VERY DISAPPOINTED- Product and Website.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi William,
Thank you for your review! We sincerely apologize for the frustration caused by your recent experience. We completely understand how upsetting it is to see unexpected charges and feel that shipping options were not clearly reflected, especially when the delivery timing did not meet your expectations. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To confirm, your subscription has been successfully canceled, and you will not be billed for any further charges moving forward. We’ve also processed a refund for the upsell item, expedited shipping charge, as well as a full refund for your most recent order. The refunded amount should reflect on your original payment method within 5–10 business days. As a gesture of apology for the inconvenience caused, you’re welcome to keep the most recent package.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Carlota rocks
Carlota answered my email with a response that showed she read and understood what I was saying.
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Rod,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Carlota provided a thoughtful response and took the time to fully understand your concern. That’s exactly the level of care we strive to provide.
We’ll be sure to pass along your kind words to her. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I had no idea I was on subscription
I had no idea I was on subscription. Even their name says TRY rosabella. It does not say sign up for life. They shipped me a 6 months supply in 4 months. Why do I need 6 months??? I have asked to cancel the shipment but I have gotten no reply after 3 emails. I don't care if their product is the best on the planet, I hate the way they have treated my emails by ignoring me!! Never again!
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Tom,
Thank you for your review! We sincerely apologize for the frustration this situation has caused you. We completely understand why this would feel upsetting, especially receiving additional shipments you didn’t intend to continue and not getting timely responses to your cancellation requests. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Juniela, Rosabella Customer Escalation Specialist
The attention to detail
The attention to detail, and answering any questions I may have had.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Karim,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that our team’s attention to detail and clear responses made a positive difference in your experience.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Very pleasant
29 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Cathy,
Thank you so much for your kind feedback—we truly appreciate it! We’re glad to hear you had a pleasant experience with our team.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Robin,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that you had a great experience with our customer service team.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Fraudulent activity
So far they have attempted to charge me 3x after my initial one-time purchase. I did not sign up for a subscription. Fortunately I locked my credit card so their attempts have been declined. I've sent emails and have gotten no response from them except more attempts to charge my account. I just want them to stop.
29 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Mary,
Thank you for your review! We sincerely apologize for the frustration this situation has caused you. We completely understand how upsetting it must be to see unexpected charge attempts after intending only a one-time purchase, especially when you’ve also been waiting without a response. This is not the experience we want for you, and you can rest assured that I'm here to get this resolved for you.
It looks like we have responded to your email correspondence on our end, but we're very sorry if you haven’t received those replies or if they didn’t come through properly. We understand how this would feel like you’re being ignored, and that’s not acceptable.
To confirm, your subscription has now been successfully canceled. You can also rest assured that there were no successful charges processed this month, and no further billing attempts will be made moving forward.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Nathaniel,
Thank you so much for sharing your experience—we truly appreciate it! We’re so glad to hear that you’re already feeling positive results after just a month. That’s wonderful to know!
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
It lowered my blood pressure to normal…
It lowered my blood pressure to normal all day. Cloyd has been good at following up on my experience.
29 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Jim,
Thank you so much for sharing your experience—we truly appreciate it! We’re so glad to hear that you’ve noticed positive results and that your blood pressure has improved. It’s also wonderful to know that Cloyd has been attentive and supportive in following up with you.
We’ll be sure to pass along your kind words to him. If you ever need assistance again, please feel free to reach out to us at help@tryrosabella.com. We’re always happy to assist.
– Juniela, Rosabella Customer Escalation Specialist
My first review I was very upset and…
My first review I was very upset and with Trustpilot my problem was solved. Kudos to Arianna with Rosebella the problem was solved with perks which was not expecting. Yes I would order again. Thank you Trustpilot and Arianna
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Pat,
Thank you so much for giving us another chance and for updating your experience—we truly appreciate it! We completely understand how frustrating things must have felt at first, and we’re so glad to hear that your concern was resolved and that you had a positive experience in the end.
It’s wonderful to know that Arianna was able to assist you and go the extra mile to make things right. We’ll be sure to pass along your kind words to her.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Quick and helpful responses.
Quick and helpful responses from Ali is wonderful.
29 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Leslie,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Ali was quick and helpful in assisting you. Providing prompt and reliable support is something we always strive for, and we’ll be sure to pass along your kind words to Ali.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com
. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Has placed an unauthorized, recurring charge on my credit card
2nd update in response to their request for more info...: the original was "Order #1871467". The second, unauthorized shipment has the subject "A shipment from order #2347053 is on the way".
Update: I have heard back from their customer service about my email disputing the recurring 'subscription' charge, which they said they've cancelled and sent me a screen shot to confirm. At this time, the second shipment (and associated billing) seems to be something I'll have to continue working to get reversed...
Filled my original order promptly.
Unfortunately, after 60 days, they sent me a notice 'wow! thank you for another order!'
However, I did not place such an order or authorize a recurring charge or shipment.
Calling the phone number from the original order (notably, the second, new charge on my credit card doesn't include the phone number) and charge on my credit card, I only get a message to email any concerns I have to their 'help@try...'. I've done so and have not heard back yet.
And my credit card (Discover, which is now merged with Capital One) says I must get the charge reversed by the merchant!
25 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi David,
Thank you for your review! We sincerely apologize for the frustration this situation has caused you. We completely understand how alarming it must have been to receive an unexpected charge. This is not the experience we want for you, and you can rest assured that we’re here to help get this resolved for you.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Arianne, Rosabella Customer Escalation Specialist
Florence from Rosabella was so…
Florence from Rosabella was so helpful...she made sure she followed up with my order to the very end. It is so nice to be assisted by a live person who represents her company with a passion and you feel confident because of them.
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Janet,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Florence was able to assist you so thoroughly and follow through with your order every step of the way. It means a lot to know you felt supported and confident throughout the process.
We’ll be sure to share your kind words with her. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com
. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Just started on
Just started on
My beetroot journey . Will definitely give you a shout out after 3 weeks
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Sue,
Thank you so much for sharing your update—we truly appreciate it! We’re excited for you as you begin your beetroot journey and look forward to hearing how things go over the next few weeks.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Paul, An Exemplary Worker of The Year
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like everybody else. He is very courteous, very professional and acts with his head and his heart, a very rare combination nowadays where everybody's agenda is ... money
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Lorna,
Thank you so much for your incredibly kind and thoughtful feedback—we truly appreciate you taking the time to share this! We’re absolutely delighted to hear about your experience with one of our team members. It means a great deal to know that your concerns were listened to with care and resolved quickly and professionally.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
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