While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great overall experience with this company. People frequently mention that the products offer fantastic support, feel exceptionally sturdy, and provide noticeable relief during daily walking or sports activities. Customers are also deeply impressed by the remarkably quick communication and the genuinely helpful and friendly attitude of the support staff. However, some customers also noted that the sizing guidelines can be quite tricky, as several items unfortunately ended up being too big or too tight. Despite these initial fitting issues, shoppers are always glad that the team swiftly manages completely smooth product exchanges without causing any extra trouble.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and comfort of... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are extremely helpful... See more

Order

Reviewers have mixed experiences regarding their order process, with many noting sizing mistakes or receiving... See more

Quality

Consumers find quality to be positive, highlighting that the knee braces are exceptionally well made,... See more

Response time

People report positive experiences with response time, highlighting prompt and immediate communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have total faith in this company, they 100% give excellent customer service and their products are quality and excellent. I will continue to purchase items that I can use from this company. Devon... See more

Rated 5 out of 5 stars

Kept me informed from ordering to delivery. Provided me with a replacement item as original was a little too large without any additional costs or issues. Excellent customer service. Mr M Godley

Rated 5 out of 5 stars

Wow they answer quickly when you have a question ! The size I ordered I felt would be correct but they pinched upper and lower leg and I could not quite get the knee in the oval part of brace. So,... See more

Rated 5 out of 5 stars

I ordered knee sleeves for my mother-in-law, but she had difficulty putting them on due to her age. When I reached out to customer service, they were very helpful in replacing them for a bigger size... See more


4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(89)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peakflex customer service have been very attentive.

Peakflex customer service have been very helpful in my ordering process. I've had concerns about the shipping days being so long. Each and every time I email someone would respond back in responsible time. They are helpful in my replacing my recent order of getting a smaller size. Please note if your size an XL on your existing knee braces please go down a size or two just because Peakflex sizes seem to run big.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Knee support

Kept me informed from ordering to delivery. Provided me with a replacement item as original was a little too large without any additional costs or issues. Excellent customer service.
Mr M Godley

3 August 2026
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company. I had ordered the wrong size but they had no problem exchanging them. They were nice about everything.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick response

The brace I ordered didn't fit and they were fabulous with a response to replace it.
I was very impressed with how quickly they responded.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

A braces that does what it says.

I bought the special for the 4 knee braces from and as with most items I purchase online I have to try it to believe. I waited until my vacation to know this product would work. To my approval my joint pain was truly removed and my flexibility restored just doing routine walking. I now know I have a product that will stand up to my job and aid me in the gym on my journey to get fit and healthy. Especially with these companies going to cement flooring which has no give on the knee joints I discovered 1 problem however during shipping, I recieved all left braces so I notified customer support and I received aid with my problem and I dealt with a person not some long process with a computer. I definitely recommend the product and the company for the product working and how quick they were in assistance with resolving my issue.

30 July 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look