Frankly the product I received from them simply did not live up to the hype advertised for their product. Typical American advertising techniques and formatting supported by so-called “happy customer... See more
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Shocking company. Customer service email doesn’t work. No phone number. Product is rubbish. Lawsuit going on in the US because this product does NOT deliver as per the description. DO NOT BUY THIS
Company replied
I bought 3, with extra citronella sleeves, wrote before about these products.."no instructions"..same answers as everyone else , JD Mozz will get back to you, make you happy!! (How many JD Mozz's are... See more
Company replied
*UPDATE August 19 2025: After posting this review the company did reach out and I eventually received a reimbursement for all monies. The company also told me to keep the extra units sent. This did... See more
Company replied
1.7
Bad
77 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I run a small vacation resort on an…
I run a small vacation resort on an island and this year the mosquitoes were out of control.
Luckily for me I took the chance and ordered mozzgaurd my guests , myself , and all the people working with me are so happy not just with the machine but the patches and the bracelets are fantastic
27 July 2022
Unprompted review
Reply from Try Guard
Hi Sandra,
Thank you for leaving us such an amazing review!
The whole Mozz Guard family is very happy to hear that our Mozz Guard Zapper, as well as the Wristband and Patches are protecting you, your team, and your guests from the mosquitoes especially during summer!
We designed our products so our customers can be protected from mozzies and other insects so they won't ruin the fun anymore, and it’s so great to know that we’re meeting this goal❤️
Thank you so much once again for this 5-star review. We really appreciate you and we’re here for you anytime.
Sincerely,
Joy from Mozz Guard
I really loooove this product!
I really loooove this product!! It has catched so many musquitos, it really saved me from a lot of itching this summer!! So dicferent tests before my purchase and this was the best. It’s small and handy to take with me in my van otmr in the garden. Thank you for designing this!! 🙏🏻
26 July 2022
Unprompted review
Reply from Try Guard
Hi Bo,
Thank you so much for taking the time to leave us a 5-star review!
We are so happy to hear that our Mozz Guard has protected you from the nasty and annoying mosquitoes and their bites - we know how bad it can get during summer! The whole team is delighted and honored to hear that our product is the best one that worked for you even after several tests. Now you can bee mozzie-free anytime and anywhere :)
Thank you once again for sharing your experience with us and with the community. Cheers to being mozzie-free, together!
Sincerely,
Joy from Mozz Guard
Great product
I ordered this product to eliminate ghost flies from my screened-in pool area. It works great. I bought four of them, spread them around, and let them do their thing. I am a happy camper.
22 July 2022
Unprompted review
Reply from Try Guard
Hi Jesse,
Thank you so much for leaving us a 5-star review. It warms our hearts to hear such amazing feedback!
We are so happy to hear that our Mozz Guard has also solved your ghost flies problem - we want to make sure that you are protected from any insect that would spoil your fun! Thanks to their wide range, you no longer have to worry about them wherever you may stay for a relaxing outdoor fun :)
From all of us at Mozz Guard family, we thank you once again for sharing your experience with us and the community!
Sincerely,
Joy from Mozz Guard
I read reviews before buying and it…
I read reviews before buying and it seemed like a good product. I was wrong it is amazing!!! Just spent a very damp week camping and the mosquitoes love that environment. Not once were we disturbed in our sleep. Kept the door of our camper clear from outside also. The most amazing product. Thank you for helping us sleep!! Recommend for everyone.
19 July 2022
Unprompted review
Reply from Try Guard
Hi Kathleen,
Thank you for sharing your experience when using our Mozz Guard during your travel!❤️
We are really glad that you had a peaceful, relaxing, and mozzie-free sleep while camping🌙 I personally know how difficult it is to stay on a damp place because mosquitoes just loove spoiling all the fun by covering us with their bites! Now we never have to worry about these mozzies wherever we go ;)
Your review is very helpful not just to the brand but also for people who also love to have a mozzie-free travel. Thanks for sharing your rating with us and the community!
Sincerely,
Joy from Mozz Guard
Great gadgets that actually do as…
Great gadgets that actually do as promised. I bought 3 recently and I must say that I’m quite happy with them. I hope they last long.
18 July 2022
Unprompted review
Reply from Try Guard
Hi Gerjan,
We are incredibly grateful that you took the time out to leave us a 5-Star review!
Hearing how much you are loving our Mozz Guards has immensely made our team's day better - all we want is for our customers to be able to relax at home or during travels without being bitten by mozzies and other bugs!
Thank you once again and cheers to being mosquito-free ;)
Sincerely,
Joy from Mozz Guard
Excellent product
I have purchased mossguard mosquito killers recently which I am highly satisfied with and have now ordered the patches ready for my hols later in the year. I have every confidence that they will give me all the protection myself & my family need.
12 July 2022
Unprompted review
Reply from Try Guard
Hi Pamela,
Thanks so much for your positive feedback! We are so happy that you are really satisfied with your purchase of our Mozz Guard.
Our team has been working hard on making sure that our products are keeping our customers protected from mosquitoes and other bugs - and we are so happy to know that this is what's been reflected in your experience!
We’re happy that you’re happy, and we’re looking forward to your next purchase - cheers to keeping our loved ones mozzie-free :)
Sincerely,
Joy from Mozz Guard
i was a bit sceptical as ive bought…
i was a bit sceptical as ive bought other mosquito repellants you plug in ,these really do work ,only had them in the house so far but about 10 dead .i,m going up the mountain for a week so will be taking them with me.thank you
10 July 2022
Unprompted review
Reply from Try Guard
Hi Denise,
Thank you for taking the time to share your review with us.
We're so glad and honored to know that out of all the mosquito repellants in the market, our Mozz Guard is what's helping you keep the mozzies away!
We are so excited for your next travel without the mosquitoes and other bugs ruining the fun - the Mozz Guard's portable and rechargable feature is perfect just for that!
Thanks once again for placing your trust in us and your willingness to share your experience <3
Sincerely,
Joy from Mozz Guard
I got my three Mossquard anti-mosquito…
I got my three Mossquard anti-mosquito killers yesterday, charged them up, and put two out last night. Both worked similarly, one in front of the house and one out back. This morning I went to check and they both had a plentiful collection of bugs. Most were tiny moths that could get through the bars. Not many mosquitoes because they have not yet become a problem this July 1st weekend. It will be a problem as the month wears on.
There is a problem with these Mossguard devices. You cannot open them up to get rid of the dead bugs. You have to use the little brush that came with them or simply huff and puff and blow them out. My simplest was is to go to my shop and use my compressor's air supply to blow them all away. Minor problem and would guess they don't open because the manufacturer is afraid the 600 volts on the grid may be too much of a wake up call to the owners. Ouch! O/K that's all I have to say about that. Mostly that they do work.
1 July 2022
Unprompted review
Reply from Try Guard
Hi Donn,
Thank you so much for sharing your experience with us.
I'm really gald to hear that our Mozz Guard has helped clear the bugs overnight. This small but really powerful device is sure to keep you protected when the mozzie season comes!
Moreover, thank you for your feedback regarding our design. For our customers' safety, our Mozz Guard doesn't come apart and you don't need to disassemble it for cleaning. It can only be cleaned by brushing them through the grill with the small brush that comes with the box (just make sure it is turned off before cleaning it).
We value all review from our customers so we can keep on improving our products, and know that our team taken note of this feedback.
Thank you so much once again for this helpful response and know that we are always one email away in case you have questions or need assistance. Cheers to being bug-free!
Sincerely,
Joy from Mozz Guard
Top class product that works!!!!
We spend a lot of time outdoors, we live in the country and enjoy camping, festivals and sailing.
The biggest nause is always, bugs, mozzies etc. We both get bitten but my Wife gets eaten alive.
Bought the mossguards x 3 and they are brilliant, whether sat out on a summer evening, camping or on the boat. They attract and kill all the bugs.
Work best under low light and we leave one on all night after we turn in and no more bites at night.
Highly recommended and I have just ordered the patches
27 June 2022
Unprompted review
Reply from Try Guard
Hi Simon,
Thank you posting another awesome review for us! We are really lucky to have you as our customer.
Being a mosquito-magnet myself, I understand how annoying it is to always be bitten by mozzies! I'm so happy that you and your wife are enjoying your travels and relaxing evenings at home without having to worry about mosquitoes, they are especially-annoying during summer!
Thank you so much once again for the reviews and for ordering our patches, you'll love it too! :) Know that we are always one email away in case you need help in anything.
Sincerely,
Joy from Mozz Guard
FANTASTIC !!!
What a fabulous product and company to deal with !! I ordered 3 and they came quickly and well packaged but sadly missing the little cleaning brushes... I let the company know, and they immediately responded to say that they had now put the brushes in the post for me !!! I would not hesitate to recommend both this product and the company, they are kind, courteous, respectful and respond very quickly... with so many scam companies online, it’s a pleasure to find a genuine one !!! Well done Mozz Guard... it’s been a joy to deal with you, and I look forward to buying other products from you in the future !!! Thank you 🥰🥰🥰🥰🥰
23 June 2022
Unprompted review
Reply from Try Guard
Thank you so much for your kind words, Deb!
We really appreciate you taking the time out to share your experience with us. We’re happy to hear that you loved both our product and our service. We are always eager to help out in every way that we can so you can be protected from mozzies right away, and we thank you for giving us the opportunity to amend the missing brushes❤️
We count ourselves lucky for customers like you. Every bit of feedback like this does so much to help us out!
Sincerely,
Joy from Mozz Guard
Catching flies too!
I wanted to tell you that my mozzy caught a pesky fly that had been annoying me for hours.
15 June 2022
Unprompted review
Reply from Try Guard
Hi Janet,
Thank you so much for sharing your experience when using our Mozz Guard!
We are delighted to hear that the Mozz Guard has finally put an end to that annoying fly. Flies, mosquitoes, and other insects won't be bugging you anymore, anywhere you go!
Thank you once again for taking the time to leave us an awesome rating, the team really appreciates it!
Sincerely,
Joy from Mozz Guard
At last a solution to bug bites that works.
My daughter suffers constantly from insect bites when on holiday and the occasionally like me too. We’ve tried all the usual solutions but with little effect. I will try anything for her to have a comfortable holiday. So when I saw Mozzguards I was a little sceptical but decided to try them. I’m so pleased that we did. Went for the quick delivery option, tracking and info was great. Mozzguards arrived just in time. Charged up and put one in apartment bedroom, one in lounge and had one out on the deck. My scepticism quickly reduced as the tell tale little buz of a bug being fried increased!
I’m delighted to report that we have found something that is very effective against biting bugs. My daughter had a fabulous week without being bitten. I would happily buy again, I have already recommended to my family and friends. I won’t be travelling without them in future.
13 June 2022
Unprompted review
Reply from Try Guard
Hi David,
Your story is incredible, thank you for sharing that with us! It’s wonderful that our Mozz Guard has made such a difference for you and your daughter.
We are grateful that you gave our product a try and we are very happy that we were able to help you finally resolve your problem! It is always our priority to keep our customers protected from mosquitoes and other insects, and we are so glad that you and your daughter are now able to enjoy holidays and travels without the biting insects ruining all the fun!
Thank you once again for placing your trust in us and for your willingness to share your experience with your family, friends, and the community.
Sincerely,
Joy from Mozz Guard
MOZZGUARD truly works!
I charged our little MOZZGUARD, set it on the corner of our patio table and 2 hours later it had a load of fried mosquitoes on it. Quick sweep of the debris into the garbage and no itchy bites.
Such a handy, useful little device. I'm thinking What a wonderful gift for those who love the outdoors.
10 June 2022
Unprompted review
Reply from Try Guard
Thank you for this wonderful review, Angie!
The whole team is delighted to hear that our Mozz Guard was able to clear your patio of the mosquitoes in just 2 hours. Our small yet powerful product really packs up a punch! And yes, it is indeed great for a relaxing and mosquito-free time anytime and anywhere.
From the bottom of our hearts, we thank you once again for sharing your experience with us. Knowing that our product is protecting you from itchy mosquito bites really makes all our hard work worthwhile ❤️
Sincerely,
Joy from Mozz Guard
Mozz Guard WORKS
I am a Mosquito magnet so I needed this item. It is amazing how well it works even in the daytime. When I'm outside it's with me. So happy I have it so I'm not bitten anymore.
4 June 2022
Unprompted review
Reply from Try Guard
Hi Sharon,
Thank you so much for your positive feedback, Sharon! We're delighted to hear that you are loving our product.
Being a mosquito magnet myself, I'm glad that you are also now protected from mosquitoes anywhere you go and at any time! No more mosquitoes spoiling our fun especially when we're outside.
Thank you once again for taking the time to share your experience with us and with the community. Your review is really helpful to our fellow mosquito magnets who are also looking to end their mozz problems!
Sincerely,
Joy from Mozz Guard
This is a great little item when we go…
This is a great little item when we go to a friends caravan for a week or weekend,my mozz-guard comes with me.It works wonder’s all I can say is where ever I go mozz-guard comes too.No more mozz bites,my blood 🩸 is mine 🤣🤣.
3 June 2022
Unprompted review
Reply from Try Guard
Hi Kevin,
Thank you for taking the time to leave us an amazing review. It warms our hearts to hear such amazing feedback!
We are really honored that our Mozz Guard is now your favorite travel companion literally anywhere you go! And yes, we don't want to give any chance for the mozzies to take your blood!🤣 Cheers to being mozz-proof anytime and anywhere!
Thanks again for the review and for being such a great customer. We really appreciate this and know that we are always one email away in case you need assistance.
Sincerely,
Joy from Mozz Guard
Very Impressive and effective little gizmo!
Took a chance on this product and I’m so glad I did. I’m due to visit my son & his family in Malawi later this year, and I’m very sensitive to insect bites. I bought a pack of three of these little mosquito killers to take, but then realised a new houseplant was the source of clouds of little compost flies that were everywhere! So I opened one of the boxes and set it up. Really easy, and incredibly effective. I left it charging and switched on for a couple of days and nights and it’s cleared the lot … also some houseflies and micro moths. It’s not unattractive and the glow is quite pretty. Quick delivery and we’ll packed. Very impressed!
3 June 2022
Unprompted review
Reply from Try Guard
Hi Ms. Potter,
Thanks for the awesome review! We work hard to make our customers happy, and we’re really glad to hear we hit the mark for you.
Your review made our day knowing how much our Mozz Guard has made such a difference and has finally solved your problem not just with mosquitoes, but also with flies and moths! I personally know someone who is sensitive to insect bites and I know how difficult it can be - and I am beyond thrilled that our product is keeping you protected!
We are also glad that you are loving the design of our product, it's definitely easy to keep around knowing that it won't ruin the room's aesthetics.
Thank you once again and we really appreciate you taking the time out to share your experience with us. We wish you safe travels - the Mozz Guard also makes a great travel companion! :)
Sincerely,
Joy from Mozz Guard
Miracle Mozzguard!
The mosquitoes at the cottage were drilling for blood. I put the Mozzguard out in the deck and in five minutes I was no longer buzzed by the flies. It was a miracle!
3 June 2022
Unprompted review
Reply from Try Guard
Hi Martie
We really appreciate you taking the time to share your rating with us.
The Mozz Guard team is really thrilled to know that your product has immediately put an end to the annoying mosquitoes in your cottage! Keeping you protected not just from mosquitoes but other flying insects is our priority, and we're happy that we succeeded in this goal.
Thank you once again and cheers to being mosquito-free!
Sincerely,
Joy from Mozz Guard
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