Trymilcopenhagen Reviews 

419
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers had a great experience with this company. Customers frequently mention that the official website is extremely easy to navigate, making the online ordering process completely smooth, quick, and entirely hassle-free. Consumers are also very pleased with the overall product quality, often describing their purchases as wonderful, comfortable, and exceptionally well-designed. Some reviewers were not happy with the delivery times, noting that packages occasionally took several weeks to arrive from distant overseas locations. A few other people also felt that certain delivered items did not meet their expectations regarding quality or experienced severe shipping delays without proper communication.

What people talk about most

Product

Reviewers mention ambiguous feedback about product satisfaction, as many consumers highlight great value,... See more

Order

Users describe ambiguous interactions with order, noting that while the website is easy to navigate and the... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised fast shipping times and... See more

Website

People report ambiguous experiences with website, frequently praising the clear layout, fast navigation, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting that the website is extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was kept informed about my delivery throughout the process. I have placed a second order as the product is very good and I am pleased with my purchase.

Company replied

Rated 4 out of 5 stars

Nice lightweight coat just like the picture. It arrived rather creased but otherwise okay although it did take 3 weeks to come.

Company replied


Company details


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3.7

Average

TrustScore 3.5 out of 5

419 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(419)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Store Who Makes Buying Experience Easy

I found their online site was easy to navigate and prices were slightly cheaper than their competitors. They had greater variety as well. Good and seemless communication and transaction. Overall easy to order, good product range to delivery but what I value most was.communication. Save this store as a favourite- it hits all the buying appeals

30 August 2026
Unprompted review
Trymilcopenhagen logo

Reply from Trymilcopenhagen

Hi Julee,

Thank you for your wonderful review! We’re delighted to hear that you enjoyed our website, product range, prices, and communication throughout your experience. We truly appreciate your support and are happy to be one of your favourite stores.

Thank you,
Milcopenhagen Customer Service

Rated 5 out of 5 stars

Excellent service and great products

30 August 2026
Unprompted review
Trymilcopenhagen logo

Reply from Trymilcopenhagen

Hi Andy,

Thank you for your kind review! We’re happy to hear that you’re pleased with our service and products.

Thank you,
Milcopenhagen Customer Service

Rated 5 out of 5 stars

My purchase was just what I was looking…

My purchase was just what I was looking for and I was extremely happy with the whole experience. The product had a detailed description and checkout was easy.

30 August 2026
Unprompted review
Trymilcopenhagen logo

Reply from Trymilcopenhagen

Hi Sal,

Thank you for your lovely review! We’re happy to hear that you found exactly what you were looking for and enjoyed the detailed product information and easy checkout process.

Thank you,
Milcopenhagen Customer Service

Rated 4 out of 5 stars

It was a brilliant service

It was a brilliant service

29 August 2026
Unprompted review
Trymilcopenhagen logo

Reply from Trymilcopenhagen

Hi,

Thank you for your kind review! We’re delighted to hear that you had a brilliant experience with our service.

Thank you,
Milcopenhagen Customer Service

Rated 1 out of 5 stars

2 Months and no goods and no refund

I ordered in June, now in August still no goods arrived and they refuse to refund me. DON'T USE THEM, scam company.

10 August 2026
Unprompted review
Trymilcopenhagen logo

Reply from Trymilcopenhagen

Hi Ottilia,

We’re sorry to hear that your order has still not arrived and that you’ve experienced difficulties with your refund request. We understand your frustration and sincerely apologize for the inconvenience caused.

Please contact us directly so we can look into this matter further for you. You can reach us at info@milcopenhagen.com

Thank you,
Milcopenhagen Customer service

Rated 1 out of 5 stars

They resell Chinese products for 5…

They resell Chinese products for 5 times the price. Found the exact same jacket on temu for 163kr.
They sell it here for 709,-

20 July 2026
Unprompted review
Trymilcopenhagen logo

Reply from Trymilcopenhagen

Hi Oliver,

Thank you for sharing your feedback. We appreciate you taking the time to share your experience and understand your concerns regarding pricing and product comparisons. We take customer feedback seriously and would appreciate the opportunity to discuss your concerns further.

Please contact us directly so we can look into this matter further for you. You can reach us at info@milcopenhagen.com

Thank you,
Milcopenhagen Customer Service

Rated 5 out of 5 stars

The proof leather jacket is very high…

The proof leather jacket is very high quality. I really love that they used an authenthic leather for it. I am very happy with the product and prompt shipping.

10 May 2026
Unprompted review
Trymilcopenhagen logo

Reply from Trymilcopenhagen

Hej Sebastian,

Tusind tak for din fine anmeldelse og dejlige feedback. Vi sætter stor pris på din støtte og er glade for at høre, at du er tilfreds med kvaliteten af læderjakken og vores service.

Tak,
Milcopenhagen Customer service

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