Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager. My husband, in his early 80's, and having p... See more
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Review summary
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Reviews shaping this summary
It certainly was not a great experience as not enough information was available about the product on sale, what it is used for and just how easy and/or difficult it is to use it. Neither was any infor... See more
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I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and... See more
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Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with... See more
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Company details
Written by the company
This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Contact info
United States
- tryemsense.com
4.2
Great
4K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
smooth order and delivery service
22 May 2026
Unprompted review
Reply from EMSense
Hello Steven,
Thank you so much for your kind feedback! We’re delighted to hear that you had a smooth ordering and delivery experience with EMSense.
We truly appreciate your support and are grateful you chose us. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll always be happy to help.
Warm regards,
EMSense Team
Good value will do my legs a world of…
Good value will do my legs a world of good excellent and informal would use again no complaints
27 May 2026
Unprompted review
Reply from EMSense
Hello Customer,
Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you’re happy with the value and overall experience you’ve had with EMSense.
Your kind words truly mean a lot to our team, and we’re grateful for your support. We’re especially pleased to know that you found the experience comfortable and easygoing from start to finish.
If you ever have any questions or additional feedback, please don’t hesitate to contact us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Low quality garbage is the best way to…
Low quality garbage is the best way to describe their products. No refunds if you complain just endless emails.
I have been disgusted by the company's service and product.
27 May 2026
Unprompted review
Reply from EMSense
Hello Andrew,
We’re sorry to hear that your experience with EMSense wasn’t as expected, and we appreciate you bringing this to our attention. Our support team has sent you an email in hopes of resolving the issue and making things right for you.
If you haven’t seen our message yet, we kindly ask that you check your inbox (and spam/junk folder just in case). You’re also welcome to reach out directly to us at customercare@tryemsense.com so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re here to help every step of the way.
Warm regards,
EMSense Team
Husband benefits from product bought by his wife.
Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager.
My husband, in his early 80's, and having played tennis for most of his life, leaving him with quite a few problems of his mobility. Although the massager hasn't solved all his issues, he is now walking around and not grumbling about his ankle.
23 May 2026
Unprompted review
Reply from EMSense
Hello Jill,
Thank you so much for taking the time to share your experience with EMSense. We completely understand the hesitation that can come with purchasing products online, so it truly means a lot to hear that EMSense has been a positive addition for your husband.
We’re especially glad to hear that he’s feeling more comfortable and moving around with less frustration. While everyone’s experience is unique, it’s wonderful to know the massager has been a supportive part of his daily routine.
We sincerely appreciate your trust and kind words. If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’re always happy to help.
Warm regards,
EMSense Team
Four pain and swelling reduced after a week
Foot pain has reduced after a week and feet not so swollen so happy so far.
27 May 2026
Unprompted review
Reply from EMSense
Hello Gaynor,
Thank you so much for sharing your experience with EMSense. We’re very pleased to hear that you’ve noticed reduced foot discomfort and less swelling after just a week of use, and that you’re feeling happy with your experience so far.
Our goal is to provide a comfortable and easy-to-use solution that supports everyday foot comfort from the convenience of home, so your feedback truly means a lot to us.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
I got4 two for my brother and two for…
I got4 two for my brother and two for me
And they are helping my brother with his leg neve pain will be good for the heat for the winter on the foot heat and massage
24 April 2026
Unprompted review
Reply from EMSense
Hello Linda,
Thank you so much for sharing your experience with EMSense. We’re so pleased to hear that both you and your brother have been enjoying the product and that it has been a supportive addition to his daily comfort routine.
It’s wonderful to know that the warmth and massage features have been especially appreciated, and we hope they continue to provide relaxing comfort during the colder months as well.
We truly appreciate your support and thank you for choosing EMSense for both yourself and your brother. If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryemsense.com — our team will always be happy to help.
Warm regards,
EMSense Team
Beware when placing an order.
My only comment is, BE CAREFUL, when ordering from this web site. They make add ons difficult to by pass, and you end up paying much more than expected.
25 May 2026
Unprompted review
Reply from EMSense
Hello Robert,
We’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback with us.
Unfortunately, we were unable to locate your order using the details provided in your review. To help us assist you as quickly as possible, we’ve requested a few more details through Trustpilot. Please fill out the requested information so our team can look into this for you right away.
You’re also welcome to contact us directly at customercare@tryemsense.com with your order ID or any additional details related to your purchase, and our support team will be glad to assist further.
We appreciate your patience and look forward to resolving this for you.
Warm regards,
EMSense Team
A notable change in my feet
27 May 2026
Unprompted review
Reply from EMSense
Hello Damian,
Thank you for taking the time to share your experience with EMSense. We’re so pleased to hear you’ve noticed a notable change in your feet and truly appreciate your kind feedback.
Our goal is to provide a comfortable, easy-to-use solution that supports everyday foot comfort from the convenience of home, so it means a lot to know EMSense has been part of your routine.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Good value and product but too much…
Good value and product but too much upselling.
10 May 2026
Unprompted review
Reply from EMSense
Hello Michael,
Thank you for taking the time to share your feedback with us. We’re so glad to hear you found value in both the product and your overall experience with EMSense.
We also appreciate your honest comments regarding the additional offers presented during the ordering process. Feedback like yours is incredibly helpful as we continue working to improve the customer experience while making our products as accessible and supportive as possible.
If you ever have any questions, concerns, or additional feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll be more than happy to assist you.
Warm regards,
EMSense Team
Relief from foot pain.
I experience pain on the top of my feet. My order from Emsense arrived quickly. I've been using it daily for about a week, and there has been significant improvement in relieving the pain.
When I looked online at foot massagers, other foot massagers looked cumbersome. Emsense is a neater size to use directly on my feet.
I am very happy with the results so far.
27 May 2026
Unprompted review
Reply from EMSense
Hello K Neave,
Thank you so much for taking the time to share your experience with EMSense. We’re delighted to hear that your order arrived quickly and that you’ve been happy with the product’s size, convenience, and overall ease of use.
We’re especially pleased to know that after using EMSense daily for about a week, you’ve noticed meaningful improvement in your overall foot comfort. Creating a simple, comfortable, and easy-to-use at-home solution is very important to us, so your feedback truly means a lot.
We sincerely appreciate your support and are so happy to hear you’re enjoying your experience so far. If you ever have any questions or additional feedback, please don’t hesitate to contact us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Andrew,
Thank you so much for your kind feedback and for taking the time to share your experience with EMSense. We’re delighted to hear that you’ve been enjoying the product and that it has been a supportive part of your daily foot comfort routine.
Your support truly means a lot to us, and we’re so grateful to have you as part of the EMSense community.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Sheila,
Thank you so much for taking the time to share your feedback with EMSense. We’re delighted to hear that you had a positive experience with our customer service team and that you received quick and helpful support.
Providing responsive, caring, and reliable assistance is very important to us, so your kind words truly mean a lot to our team.
If you ever have any questions or additional feedback, please don’t hesitate to contact us at customercare@tryemsense.com — we’ll always be happy to help.
Warm regards,
EMSense Team
Reply from EMSense
Hello James,
Thank you so much for your kind review and for taking the time to share your experience with EMSense. We’re delighted to hear that you had a positive experience with our customer service team.
Providing friendly, supportive, and attentive care to our customers is very important to us, so your feedback truly means a lot. We’re grateful to have you as part of the EMSense community.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — our team will always be happy to help.
Warm regards,
EMSense Team
Everything was just straight forward…
Everything was just straight forward and simple. Made buying the product very easy.
23 May 2026
Unprompted review
Reply from EMSense
Hello Paul,
Thank you so much for your kind feedback and for taking the time to share your experience with EMSense. We’re so pleased to hear that you found the purchasing process straightforward, simple, and easy to navigate.
We always aim to make the experience as smooth and convenient as possible for our customers, so your comments truly mean a lot to our team.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
I was skeptical at the beginning
I was skeptical at the beginning but was pleasantly surprised after just one use .
I will now be ordering another one for my friend .
18 May 2026
Unprompted review
Reply from EMSense
Hello Jordan,
Thank you so much for sharing your experience with EMSense. We truly appreciate your honest feedback and are so glad to hear that, despite your initial skepticism, you were pleasantly surprised after your first use.
It means a lot to know that your experience has been positive enough for you to consider ordering another one for your friend. We’re grateful for your trust and support.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
I find that it really does improve my…pain and circulation
I find that it really does improve my foot pain and circulation over all . Going more as I use it
20 May 2026
Unprompted review
Reply from EMSense
Hello Sandra,
Thank you so much for taking the time to share your experience with EMSense. We’re delighted to hear that you’ve been noticing improvements in your overall foot comfort and circulation as you continue using the product.
It’s wonderful to know that EMSense has become a supportive part of your daily routine, and we truly appreciate your kind feedback and continued trust in our product.
If you ever have any questions or additional feedback, please don’t hesitate to contact us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
none at present!
26 May 2026
Unprompted review
Reply from EMSense
Hello Uma,
Thank you for taking the time to leave a review and share your feedback with EMSense. We’re so pleased to hear that everything has been going well for you so far.
We truly appreciate your support and are grateful to have you as part of the EMSense community. If you ever have any questions or additional feedback in the future, please don’t hesitate to contact us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
I looked at all the reviews on trust…
I looked at all the reviews on trust pilot, the price to purchase two was very good. The ordering experience was straightforward. I look forward to receiving my product
23 May 2026
Unprompted review
Reply from EMSense
Hello Angela,
Thank you so much for taking the time to share your feedback with EMSense. We’re delighted to hear that you found the ordering process straightforward and that you were happy with the value offered when purchasing two units.
We truly appreciate you taking the time to read through reviews and place your trust in EMSense. We’re excited for you to receive your products and hope they become a comfortable and supportive part of your daily routine.
If you ever have any questions or need assistance along the way, please don’t hesitate to contact us at customercare@tryemsense.com — our team will always be happy to help.
Warm regards,
EMSense Team
Straight forward and talked about my…
Straight forward and talked about my feelings and concerns
25 May 2026
Unprompted review
Reply from EMSense
Hello Brent,
Thank you for taking the time to share your experience with EMSense. We’re so pleased to hear that you felt your feelings and concerns were addressed in a straightforward and supportive way.
Providing caring, understanding, and helpful support is very important to us, and your feedback truly means a lot. We’re grateful for the opportunity to be part of your wellness journey.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
I would have liked to be reassured if…
I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and I was kept well Informed but Evri was slow, it sat at various depots along the way for days at a time.
26 May 2026
Unprompted review
Reply from EMSense
Hello Customer,
Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you liked the sound of the product and that you were kept informed throughout the delivery process.
We also truly appreciate your honest comments regarding reassurance around returns and refunds, as well as the delays experienced during the final stages of delivery with the courier. Feedback like yours is incredibly valuable and helps us continue improving both the customer experience and communication we provide.
We’re pleased to hear your order still arrived quickly overall, and we hope EMSense brings you comfort and support as part of your daily routine.
If you ever have any questions or need assistance, please don’t hesitate to contact us at customercare@tryemsense.com — our team will always be happy to help.
Warm regards,
EMSense Team
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