Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager. My husband, in his early 80's, and having p... See more
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Review summary
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Reviews shaping this summary
It certainly was not a great experience as not enough information was available about the product on sale, what it is used for and just how easy and/or difficult it is to use it. Neither was any infor... See more
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I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and... See more
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Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with... See more
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Company details
Written by the company
This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Contact info
United States
- tryemsense.com
4.2
Great
4K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EMSense charged my credit card four…
EMSense charged my credit card four separate times and I caught the mistake within the same day. I sent email and received email back saying someone would get back to me. Three days later received an email saying sorry your order has been sent. EMSense is a scam
18 March 2026
Unprompted review
Reply from EMSense
Hello Dan,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience with EMSense has not met your expectations.
Our team previously requested additional order details so we could better assist you and work toward improving your experience, but unfortunately we have not yet received that information. We’d still very much like the opportunity to help.
Please feel free to contact us at customercare@tryemsense.com with your order details or any additional information, and our support team will be happy to assist you further as quickly as possible.
Warm regards,
EMSense Team
Reply from EMSense
Hello Jessica,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that the product has been a helpful addition to your routine and that you’ve been having a positive experience with it so far. Your feedback truly means a lot to us.
At EMSense, we’re committed to providing a comfortable and easy-to-use at-home wellness experience, and we appreciate your support.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Good features
Video showed all the4 features associated with foor therapy. I suffer with diabetic nuropathy on my left ankle mostly. The message and heat options help to ease the pain in the ankle and the numbness.
19 May 2026
Unprompted review
Reply from EMSense
Hello Gary,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that you found the video informative and that the massage and heat features have been a supportive part of your routine. It’s encouraging to know that you’ve been having a positive experience using the product.
At EMSense, we strive to provide a comfortable and easy-to-use at-home wellness experience designed to support overall comfort and relaxation.
We truly appreciate your feedback and your support. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Havent received the product yet
Havent received the product yet - but ordering was easy and pleasant.
22 May 2026
Unprompted review
Reply from EMSense
Hello Paula,
Thank you for taking the time to leave a review and for choosing EMSense.
We’re so glad to hear that your ordering experience was easy and pleasant. We understand you’re still waiting for your product to arrive, and we truly appreciate your patience in the meantime.
We hope your EMSense product reaches you soon and becomes a positive addition to your daily wellness routine. If you have any questions about your order or need assistance at any time, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to help.
Warm regards,
EMSense Team
Very informative and straightforward
Very informative and straightforward
23 May 2026
Unprompted review
Reply from EMSense
Hello Ken,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that you found your experience informative and straightforward. Providing clear information and a smooth customer experience is very important to us, and we truly appreciate your kind words.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Great product and felt the benefit…
Great product and felt the benefit after first use
10 May 2026
Unprompted review
Reply from EMSense
Hello Mr Kevin,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that you’re enjoying the product and that your experience has been positive from the very first use. It’s wonderful to know that EMSense has become a supportive part of your wellness routine.
We truly appreciate your feedback and your support. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Reply from EMSense
Hello David,
Thank you for taking the time to leave a review and share your feedback with us.
We’re so glad to hear that your experience was quick and easy. Providing a smooth and convenient experience for our customers is very important to us, and we truly appreciate your support.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
I gave a 4 star due to issue with the batteries.
I gave a 4 star due to issue with the batteries but I'm working thru that. Each time I charge them they get better but still not up to operator manual times. I like the way they feel while in use and I think they will be beneficial over time. I have neuropathy bad and it will take some time to see what results I get.
16 May 2026
Unprompted review
Reply from EMSense
Hello Cary,
Thank you for taking the time to share your experience and thoughtful feedback with us.
We’re glad to hear that you’re enjoying how EMSense feels during use and that you’re hopeful it may continue to support your comfort over time. We also appreciate you mentioning the issue you’ve experienced with the battery performance, and we understand how important it is for the device to function as expected.
Many customers find that consistency and regular use become an important part of their wellness routine, and we truly appreciate your patience as you continue using the product.
If the battery concerns continue or if you have any questions at all, please don’t hesitate to contact our support team at customercare@tryemsense.com — we’ll be happy to assist you further.
Warm regards,
EMSense Team
Had this 2 day can feel the difference…
Had this 2 day can feel the difference less pain in my foot.
23 May 2026
Unprompted review
Reply from EMSense
Hello Tyler,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that after just a couple of days of use, you’ve already noticed a positive difference in your comfort. It’s wonderful to know that EMSense has been a supportive addition to your daily routine.
We truly appreciate your feedback and your support. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Surprised at how quickly I noticed a…
Surprised at how quickly I noticed a difference in numb sensation in my toes after starting to use the emsense.
23 May 2026
Unprompted review
Reply from EMSense
Hello M Fox,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that you noticed a positive difference so quickly after beginning to use the product. It’s wonderful to know that EMSense has become a supportive part of your daily wellness routine.
We truly appreciate your feedback and your support. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Reply from EMSense
Hello Erik,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience with EMSense has not met your expectations.
Our team previously requested additional order details so we could better assist you and work toward improving your experience, but unfortunately we have not yet received that information. We’d still very much like the opportunity to help.
Please feel free to contact us at customercare@tryemsense.com with your order details or any additional information, and our support team will be happy to assist you further as quickly as possible.
Warm regards,
EMSense Team
Reply from EMSense
Hello Francis,
Thank you for taking the time to share your feedback with us.
We’re so glad to hear that you feel the EMSense product offers great value. Providing an accessible, comfortable, and easy-to-use at-home wellness experience is very important to us, and we truly appreciate your support.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Reply from EMSense
Hello Carmelita,
Thank you for taking the time to leave a review and share your feedback with us.
We’re delighted to hear that you’re very satisfied with your experience. Your support truly means a lot to us, and we’re so pleased that EMSense has been a positive addition to your routine.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Like the fit and the relief it gives my…
Like the fit and the relief it gives my foot
22 May 2026
Unprompted review
Reply from EMSense
Dear Kathy,
Thank you for taking the time to share your feedback with us.
We’re so pleased to hear that you’re enjoying the fit and overall comfort of your EMSense product. It’s wonderful to know that it has been a positive addition to your daily routine.
We truly appreciate your support, and if you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
After 5 days I feel like it is doing…
After 5 days I feel like it is doing what it’s supposed to. Especially straight after use and for quite a number of hours my symptoms improve a lot.
3 May 2026
Unprompted review
Reply from EMSense
Hello Alison,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that after several days of use, you’ve been encouraged by your experience so far. It’s wonderful to know that EMSense has been a supportive part of your routine and that you’ve noticed positive changes following your sessions.
We truly appreciate your feedback and your support. If you ever have any questions or additional feedback to share, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
It’s a good product to have always in a…
It’s a good product to have always in a house
23 May 2026
Unprompted review
Reply from EMSense
Hello Prisciliano,
Thank you for taking the time to share your feedback with us.
We’re so pleased to hear that you feel EMSense is a great product to keep at home. Our goal is to provide a comfortable, convenient, and easy-to-use wellness experience that customers can enjoy as part of their daily routine.
We truly appreciate your support and kind words. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Reply from EMSense
Hello Jignasha,
Thank you for taking the time to leave a review and share your experience with EMSense.
We’re so glad to hear that your experience has been a good one. Your feedback means a lot to us, and we truly appreciate your support.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Just started using the foot massager
Just started using the foot massager a few days ago and have already noticed a slight improvement with pain and numbness, I'll keep using the massager and hopefully gain more relief.
Easy to charge and a nice fit
23 May 2026
Unprompted review
Reply from EMSense
Hello Robert,
Thank you for taking the time to share your experience with EMSense.
We’re so pleased to hear that after just a few days of use, you’ve already noticed some positive changes and are finding the foot massager comfortable and easy to use. It’s wonderful to know that the fit and charging experience have also been convenient for you.
Many customers enjoy incorporating EMSense into their regular wellness routine, and we truly appreciate you giving the product a try and sharing your feedback.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
Buying was straight forward..
Buying was straight forward... lots of offers to navigate though be careful what you click on.
16 May 2026
Unprompted review
Reply from EMSense
Hello UK,
Thank you for taking the time to share your feedback with us.
We’re glad to hear that you found the purchasing process straightforward, and we also appreciate your comments regarding the offers presented during checkout. Feedback like yours is valuable and helps us continue improving the overall customer experience.
At EMSense, we strive to make the ordering process as smooth and convenient as possible while providing customers with available options and promotions.
If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com — we’ll be happy to assist.
Warm regards,
EMSense Team
AVOID AT ALL COSTS
Ordered one item, they changed my order and doubled it and then charged me twice. Customer service rude and NOT helpful. Won't let me return the items I did NOT order for a refund. DO NOT RECOMMEND - if you want to order the items, get it through Amazon. SCAMMERS
UPDATE - You asked for more information, yet I've sent over a dozen emails asking for asssitance and all you do it pass me off to another representative, who takes another 10-24 hours to respond. NOT HELPFUL! You doubled my order without my agreement, and charged me over $170 for a $76 purchase. HORRIBLE Stand by my review!
UPDATE: The response to me was computer generated and did NOT resolve a single issue. DO NOT TRUST THIS COMPANY. I've asked fair legal questions on their procedures and they refuse to answer that, instead giving me a computer generated response. DO NOT TRUST
20 May 2026
Unprompted review
Reply from EMSense
Hello Kevin,
Thank you for your patience while our team looked into this matter for you. It appears that your concern has now been addressed, and we sincerely hope the resolution was to your satisfaction. :)
If there’s anything else we can assist you with, please don’t hesitate to reply to our most recent email or contact us anytime at customercare@tryemsense.com.
Warm regards,
EMSense Team
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