I like the fast and free shipping of Tryano, but there is two comments: - The store could have more variety of brands. - I ordered Some products which are listed available online but actually out... See more
Company replied
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See what reviewers are saying
I loved my experience on Tryano. The website is easy to navigate and their customer service is responsive. However, I submitted a request to return an item, and the request was not processed for aro... See more
Company replied
I had a problem about returning a gift. Hanen from the sales department was really helpful in answering all my questions. It shows that she is concerned about giving the best costumer service possible... See more
Excellent service provided regarding delivery, the packaging was absolutely beautiful, it has been delivered as soon as the next day. Very happy with the product I purchased, they have very high quali... See more
Company replied
Company details
Information provided by various external sources
Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands. Tryano invites its guests to explore thousands of innovative products across the beauty, handbags, shoes, jewelry, women's and men's ready-to-wear and children’s apparel categories. Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.
Contact info
Yas Mall, Abu Dhabi, U.A.E.
- 800-TRYANO (+971 800 879 266)
- tryano.com
Reply from Tryano
Hi Marwa
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Fast delivery
21 June 2020
Unprompted review
Reply from Tryano
Hi Hanan
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
So happy to find a website that works…
So happy to find a website that works for me as well as that
21 June 2020
Unprompted review
Reply from Tryano
Hi Asma
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
IT WES GREAT EXPERIENCE
19 June 2020
Unprompted review
Reply from Tryano
Hi Alia
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Very bad experience :(
19 June 2020
Unprompted review
Reply from Tryano
Hi Fatima
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
excellent servic
excellent service and items thanks tryano i love shopping with u
19 June 2020
Unprompted review
Reply from Tryano
Hi Maitha
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Order cancelled few days after making…
Order cancelled few days after making payment due to out of stock which is unprofessional
18 June 2020
Unprompted review
Reply from Tryano
Hi Nishath
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Reply from Tryano
Hi Noora
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
You didnt add any points to my account
You didnt add any points to my account even though i talked to your customers service
17 June 2020
Unprompted review
Reply from Tryano
Hi Moza
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Excellent Service
17 June 2020
Unprompted review
Reply from Tryano
Hi Suad
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
out of stock
my item was out of stock they did not inform me on time. service was not so good.
17 June 2020
Unprompted review
Reply from Tryano
Hi Eiman
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Good on everything
17 June 2020
Unprompted review
Reply from Tryano
Hi Amna
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Bad customer service
I made an order online and then i was told that items are out of stock. When I asked the lady to get back to me with alternatives, she never called. I later called tryano by myself and Another employee named Sarita was nice enough to help me sort out my order
Thank you
17 June 2020
Unprompted review
Bad experience with Tryano
I ordered on the first day of your sale, I was waiting for my order excitedly and after a week one of your staff called informing me that the item that I ordered was out of stock so they cancelled my order. How come it’s out of stock????? If if’s out of stock it should not be available when I ordered. Very bad service from Tryano!
17 June 2020
Unprompted review
Reply from Tryano
Hi Irene
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Fast delivery
17 June 2020
Unprompted review
Reply from Tryano
Hi Noura
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Reply from Tryano
Hi Helin
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
The best service
16 June 2020
Unprompted review
Reply from Tryano
Hi Marija
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Good service
16 June 2020
Unprompted review
Reply from Tryano
Hi Ali
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Best online shopping 💛
16 June 2020
Unprompted review
Reply from Tryano
Hi Faiza
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
The item is wonderful
16 June 2020
Unprompted review
Reply from Tryano
Hi Maryam
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
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