Truss 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When it comes to leasing spaces under 5,000 square feet, the Landlord's broker must work twice as hard to get the word out about available spaces. The larger listing sites seem to cater to the large... See more

Company replied

Rated 5 out of 5 stars

Amazing something like Truss has not been done before! Easiest and most painless process you could ever imagine! Site is easy to navigate and I get immediate access to hundreds of properties that fit... See more

Company replied

Rated 1 out of 5 stars

Being treated absolutely disgusting by 1st central insurance I pay my insurance every month, now I have had an accident in my car they don’t want to know me or do anything for me will never get insure... See more

Rated 5 out of 5 stars

I've been involved in four office moves (all <10k sqft) in the last five years and Truss was truly a game changer for our most recent move. All the data I need is right upfront without having to go... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Information provided by various external sources

Truss is a commercial real estate solution for small and medium tenants and landlords focused on commercial space under 10,000 square feet. We make leasing space simple, intuitive and cost effective in a way that’s never before been possible.


Contact info


All reviews

(184)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Very attentive to our needs, and knowledgable about the market

25 April 2019
Unprompted review
Truss logo

Reply from Truss

Thanks for your review. We're so glad your Truss broker was attentive and knowledgable.

Rated 5 out of 5 stars

It's been great working with Austin &…

It's been great working with Austin & Nicole. They have showed several great properties and make the process very easy! I would definitely recommend using Truss.

24 April 2019
Unprompted review
Truss logo

Reply from Truss

Thanks for the great review, Lauren! We're so glad that Austin and Nicole are making the process easy for you.

Rated 5 out of 5 stars

I would say thank God I found truss and…

I would say thank God I found truss and they gave me Rhonda dade as my agent. It was so nice dealing with her. She’s patient and understanding. She knows just what a small business needs and found me just the right space I needed. She was awesome. I will definitely call her again in the future.

23 April 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for the great review, Melvis! We are so glad Ronda was able to help you find the right space.

Rated 5 out of 5 stars

Colin Greenhalgh reached out in a…

Colin Greenhalgh reached out in a timely manner and was professional, prompt and knowledgeable.

22 April 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for your review. We're glad Colin Greenhalgh reached out in a timely manner.

Rated 5 out of 5 stars

Highly Recommend

Ken did a great job in finding us a second office space. He showed us spaces that we could not find anywhere else. Process was quick and seamless. Moving into our new space this month.

5 April 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for your kind review. We're glad Ken could help make your process quick and seamless.

Rated 5 out of 5 stars

strongly recommended

It was easy to use Truss.Co which helped me to navigate through different requirements of finding a Co-working space for our startup firm in Boston! Prompt reply and good customer service! Strongly recommended!

1 April 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for your kind review. We're so glad you found a coworking space for your firm.

Rated 5 out of 5 stars

Gamechangingly excellent experience

My only regret is that I spent ANY AMOUNT OF TIME looking for space BEFORE I found out about Truss. What we spent a month on was resolved in 48 hours

26 March 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for your kind words! We're so glad that you were able to find a space so quickly.

Rated 5 out of 5 stars

Great Service

Jennifer P. was very helpful in assisting with solutions to overcome limitations with office space for my specific business type. I appreciate the customer service and level of follow up.

21 March 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for your review. We are so glad Jennifer was helpful for you.

Rated 5 out of 5 stars

Making dreams come true!

I started working with Truss in December 2018, and looked at the first property in January. I was blessed to have Ronda as my broker and she worked her little tail off to help me find the perfect place for my dream to become a reality. I finally found the perfect space and signed the lease just a couple of days ago (March). It may have taken a few months, but Ronda was patient and would not let me settle for less than the perfect space nor the perfect terms. This was my first lease, so she was very understanding and patient in explaining things and helping me to understand how things work, and even when I had a couple of melt downs in the process. I could not have asked for a better broker or a better company to work with. You seriously can't go wrong with Truss! AND, if you find a property that isn't on their platform, just tell them and they'll do their best to get it added or at least get the information for you to find out if it's something that you want to consider. My new landlord has never worked with Truss either, and even he was impressed and said he would definitely work with Ronda again too! Thank you for helping to make my long time dream become a reality!

20 March 2019
Unprompted review
Truss logo

Reply from Truss

Thanks for the kind words! We are so glad Ronda could help make your long time dream a reality!

Rated 5 out of 5 stars

10 Stars for Truss!

Using Truss was definitely the best choice I could have made in my search for a property to open my studio! After going back and forth through several websites/realtors to find a commercial property for my business, Ali from Truss reached out to me and literally tailored my search for a location based on all of the specifics that I needed...no one else had done this! This service was truly a shock and I would recommend Truss and Ali to everyone who is looking for a specific place. Ali was around the clock available and did not stop until he found what I needed for my perfect dream studio spot.

19 March 2019
Unprompted review
Truss logo

Reply from Truss

Thank you so much for your kind review, Crystal. We are so glad that you had a positive experience with our personalized listings and platform as a whole.

Rated 5 out of 5 stars

Ronda is a life saver and a game changer!

Whoever created Truss fell from Heaven! Ronda Dade fell from the same cloud! I tried everything to find the right space, I even tried settling and taking anything but nothing worked for me. Then Ronda came through and found me a space with every box checked on my wish list at the best rate. Every time I walk into my building I’m still in shock that I have the keys! Use Truss and if you’re lucky you’ll get Ronda as your broker!

19 March 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for the great review, Cleon. We also think Ronda is a game changer. Enjoy your new space!

Rated 5 out of 5 stars

Jeff did a great job finding us the…

Jeff did a great job finding us the perfect warehouse. I will recommend
jeff to anyone in the market

15 March 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for your review. We also think Jeff does a great job.

Rated 1 out of 5 stars

a waste of time.

if you can not list places for that area, why bother putting them on the dropdown list?

---

waste of time.. super disappointed

5 March 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for your feedback. We have updated our site to only include markets in which we are active.

Rated 5 out of 5 stars

Excellent

After weeks of struggling to find a space, I found truss. I entered my information and in minutes truss listed the properties that fit my needs. Hassle free, really great customer service. Yes I’d use again and recommend.

26 February 2019
Unprompted review
Truss logo

Reply from Truss

Thans for the great review, Lucia. We're great that you found our platform to be hassle free and that you would use again and recommend to others.

Rated 5 out of 5 stars

There are many features I love

There are many features I love. The ranking system of your needs/conditions when you look at a property is awesome. I really enjoy the map feature, especially when you are not familiar to an area. The fact you can go and look at other properties that are not on your needs list adds a great amount freedom, where a tradition broker setup would restrict that.

22 February 2019
Unprompted review
Truss logo

Reply from Truss

Thanks for the great review. We're so glad you love our platform.

Rated 5 out of 5 stars

Ronda is very professional and…

Ronda is very professional and encouraging something all small businesses need in their corner. So blessed to have spoken with her. My dream is a little closer now

8 February 2019
Unprompted review
Truss logo

Reply from Truss

Thank you for this review! We are so glad you had a great experience with Ronda and that you are closer to achieving your dream.

Rated 5 out of 5 stars

I highly recommend this service.

I highly recommend this service.
I worked with Ali Naraghi in Houston, and this guy knows his business. He went the extra mile and made sure that I will get the best deal possible.
The platform itself (Truss.co) is super modern. I was able to search for exactly the right matches.
Overall - If I ever need help finding commercial real estate again, then I will 100% come back!

6 February 2019
Unprompted review
Truss logo

Reply from Truss

Thanks so much for your review. We're so glad you had a great experience with Ali and that you like our platform!

Rated 5 out of 5 stars

She is amazing

She is amazing, she helped us found place which we couldn’t believe was possible to find. Size, price and location is perfect. I can tell that she is really professional and very good real estate agent. Some days when we were not able to check places, she went and checked places for us and send us pictures, videos and all details for the place. Without her we would probably still looking for place...
Perfect rating from us 👍👍👍
We would definitely work with Rona in future.
Thanks again

31 January 2019
Unprompted review
Truss logo

Reply from Truss

Thanks for the review, and perfect rating! We are so glad that Ronda was able to help you find your perfect space space.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look