The yard was lush and green when TruGreen took over in the spring. It was full of crabgrass, weeds, and brown spots by the end when they finished. They did absolutely nothing, except waste our money.... See more
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Horrible experience with the company. All they care is money they charge to spray cheap chemicals and kill the grass. Here is my before and after photos: what was my lawn and what they did in few mont... See more
Company replied
It's Too Bad I Can't Do Half a Star! This is a HORRIBLE company. They would "show up" and no one was home but I never saw them on camera. When they did show up they either only did have of the serv... See more
Company replied
Great experience for Aeration with Sean and Samuel!
Company replied
Company details
Written by the company
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Written by the company
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Contact info
5828 Ward Court, 23455, Virginia Beach, VA, United States
- (757) 460-6620
2.7
Poor
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Less than 1 star
The yard was lush and green when TruGreen took over in the spring. It was full of crabgrass, weeds, and brown spots by the end when they finished. They did absolutely nothing, except waste our money. The guys would come and spin around in the yard for about 6 min, (a yard that takes over an hour to mow properly) Were called back numerous times for the continued dissatisfaction with the way the yard was looking, and the inadequacy of their service. A "supervisor" finally came out, and stated the obvious.."your yard did not fair well this summer, ....well HELLO! that's why we had your team here and spent big $$, was to keep it looking as good as when you started. I would not get Tru Green to sweep my driveway, much less take care of my yard. They deserve less than one star and I will spread that news everywhere I can.
10 September 2026
Unprompted review
Horrible experience with the do not hire Truegreencompany
Horrible experience with the company. All they care is money they charge to spray cheap chemicals and kill the grass. Here is my before and after photos: what was my lawn and what they did in few months
14 July 2025
Unprompted review
Reply from TruGreen - Virginia Beach
Hi Ekaterine, thank you for your feedback. We would like to apologize that you felt let down with your service. Please email us at reviews@trugreenmail.com with your name and phone number so we can get in touch. We look forward to the chance to help make this right. -MS
Great experience for Aeration with Sean…
Great experience for Aeration with Sean and Samuel!
27 August 2024
Unprompted review
Reply from TruGreen - Virginia Beach
Hi Ana, we are so glad to hear that your aeration service went well! Please don’t hesitate to reach out if you ever need any assistance. -MS
It's Too Bad I Can't Do Half a Star!
It's Too Bad I Can't Do Half a Star!
This is a HORRIBLE company. They would "show up" and no one was home but I never saw them on camera. When they did show up they either only did have of the service or half of the yard. Spoke to the manager and came out to tell us that he was sorry and they would do better. They now refuse to come out to provide services. I should have canceled sooner. Please save yourself the headache and don't use this company.
28 July 2023
Unprompted review
Reply from TruGreen - Virginia Beach
Hello Dell, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you! -MS
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