I was extremely happy in fact I’m still extremely happy with the way my lawn looks. The unfortunate part is this company is absolutely 100% impossible to get in touch with.
Company replied
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See what reviewers are saying
First ever review I write. But TruGreen is awful. The technician was not engaged. Didn’t take what I told him seriously. Manager Brian came out and was unprofessional and rude. My lawn never looked wo... See more
Company replied
I left TruGreen about 2 season ago. I received a call from rep (Paul) said he wanted my business and he gave me his mobile number if there was ever a problem to call. Well I gave him a shot but.. W... See more
Absolutely horrible service. Overcharged they pick the piece of property that they want to take care of, which is the front of the house and partial on the sides and yet the rest of the lawn looks lik... See more
Company replied
Company details
Written by the company
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Written by the company
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Contact info
165 9th Avenue, 8078, Runnemede, NJ, United States
- 8568488444
2.6
Poor
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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I was extremely happy in fact I’m still…
I was extremely happy in fact I’m still extremely happy with the way my lawn looks. The unfortunate part is this company is absolutely 100% impossible to get in touch with.
2 October 2026
Unprompted review
Reply from TruGreen - Runnemede
Hi Larry, we are so sorry to hear that. Our team is here and happy to help. Can you please email us at reviews@trugreenmail.com so we can better assist you?
Awful TruGreen experience
First ever review I write. But TruGreen is awful. The technician was not engaged. Didn’t take what I told him seriously. Manager Brian came out and was unprofessional and rude. My lawn never looked worse. I had plant and shrub and they killed my backyard annuals and a couple perennials with overspray.
2 August 2023
Unprompted review
Reply from TruGreen - Runnemede
Hi De, we are sorry to hear that you’ve had a negative experience with us! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so a member of our care team can look into this. We look forward to helping you! -CR
I left TruGreen about 2 season ago
I left TruGreen about 2 season ago. I received a call from rep (Paul) said he wanted my business and he gave me his mobile number if there was ever a problem to call. Well I gave him a shot but.. When first service wa performed I checked my camera and tech missed along my driveway to cul-da-sac. I spoke with Paul and he put a work order for a retreat with specific instructions what area to treat. Lucky I was home my doorbell rang and it was another service tech asking me where to treat. I was supposed to get lime treatment and Paul would not return my call so I called customer service and explained if Branch Manager (Runnemede, NJ) would not call me back within 24 hrs I was gonna cancel. Never got a call. I cancelled service. This company is so dis-organized and could care less. A TOTAL "BANANA REPUBLIC" Company. If I could give them zero stars I would.
29 March 2023
Unprompted review
Absolutely horrible service
Absolutely horrible service. Overcharged they pick the piece of property that they want to take care of, which is the front of the house and partial on the sides and yet the rest of the lawn looks like a empty lot unkept other than cut. Logged in for complaints for every time they came. I have cameras all the way around the house and I could see what their coverage is and what they charge me for. I have 18,000 ft². They arrived at the property at 10:02 and the guy got in the truck and left at 10:06. I watched the camera play back. He literally walked out of the truck around the house. One pass and back into the truck. It took the gentleman more time to do the bill and walk up to the house to put it in the door.. next time this happens, TruGreen's video is going to go viral.
21 July 2022
Unprompted review
Reply from TruGreen - Runnemede
Hi Vincent, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!
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