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TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
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Our work is backed by the TruGreen Guarantee
14150 Westfair East, 77041, Houston, TX, United States
2.9
2 reviews
Replied to 72% of negative reviews
Typically replies within 1 week
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If I could rate a zero I would.Auto renew me on a leased property and tried to charge me for the service . Buyer beware !!!!!!!!!!!!!!
Reply from TruGreen - Cyfair
Hi Pete, we are sorry to hear this, but we appreciate the chance to make this right. Please email us at reviews@trugreenmail.com with your name and address so we can speak with you directly. Thank you.
Searched TruGreen per my sister mentioned them, got a quote online, and then checked customer reviews, appx 80% of reviews are 1 star, so I decided not to use them. The very next day there was a man named Erick from TruGreen at my door, I did not ask him to be here. I listened to what he had to say and it sounded good. He got me to sign up for 8 treatments. I gave him my credit card info and he left. Appx one week goes by and nothing, I called to cancel and he said a tech will be out tomorrow, waited all day and the tech arrived @ 6:00 pm, I watched him through my window and he spent 8 to 10 minutes tops in my yard, he missed 65% of the weeds, I went outside after he left and a few weeds were wet from the solution he put down with a sprayer, and all the rest/ the majority of the weeds were bone dry. I called to cancel the service and told them I would pay for the one trip, even though I felt ripped off, then they tell me they will return as many times as necessary to please me. They just don't get it, I have a life and it's not staying at home waiting on them, if you can't do it right the first time for a new customer, you won't the rest of the remaining times. I will just purchase weed and feed from The Home Depot and do it myself. Now I know why the meaning is, if you want something done right, do it yourself.
Reply from TruGreen - Cyfair
Hi Pete, we are sorry to hear that you’ve had a negative experience with us! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so a member of our care team can look into this. We look forward to helping you! -CR
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