Headline: Complete joke—zero buyer protection for faulty items This place is an absolute joke. They offer barely any protection to the buyer while allowing items to be falsely advertised. I bought... See more
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Yet again ripped off on this app I sent for a T-shirt.Got a set of kids wheels for a toy car now.They're saying that they have not got enough information to give me a refund I don't know what more inf... See more
Vintage youre concept is good in all way,except one thing. When a person buy something,this person needs to pick up the package,not that you reward this person by not picking it up. First of all... See more
Item came exactly as described and with the option to return, very good service. Only criticism would be that it 'smelled vintage' - as in its been maybe stored alongside loads of leather jackets... See more
Company details
About True Vintage
Written by the company
About True Vintage
Europe’s leading online vintage retailer store, hailing from the South West of London. Since starting in 2014 we have grown from the ground upwards and are now consistently supplying customers all around the world with the best in branded vintage.
Our business is built on sustainability, with every vintage item we sell prevented from ending up in landfill. On top of that we have projects which see us upcycle damaged items to create unique one-of-one pieces, and we plant a tree every time an order is placed.
Our goal is to continue getting bigger and better. From increasing the selection of vintage items to building out our own brand of products. We want to be your first thought when it comes to upgrading your wardrobe.
Contact info
London, United Kingdom
- info@truevintage.com
- truevintage.com
2.1
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good product as described and delivered…
Good product as described and delivered on time as promised. Excellent service.
7 February 2022
Package come really quick only thing is…
Package come really quick only thing is there is no slip to send items back and don’t no how you do it
7 February 2022
Super speedy delivery and jacket was in…
Super speedy delivery and jacket was in perfect condition, measurements were perfect too, will defo shop again!
7 February 2022
As described,quick delivery
7 February 2022
Was good
Ordered one of their custom champion hoodies. Came quick enough, fits well, nice quality. No complaints
5 February 2022
Mountain ready!
Really happy with the jacket and service - great communication and fast delivery.
2 February 2022
Brilliant quality product
Brilliant quality product, speedy delivery. Love these guys.
1 February 2022
Love my purchase.True to description…
Love my purchase.True to description and great price.Would recommended shopping with True Vintage to everyone 🙂
1 February 2022
Lovely item but undisclosed damage
Absolutely love the jumper I received, but there was damage that was undisclosed in the description and it was not obvious in the photos. I am still very happy with my purchase, but it would have been nice to know about the slight staining.
29 January 2022
Lucky find
Stumbled across True Vintage and just happened to find exactly what I was looking for, was really impressed! Speedy delivery, item was exactly as described. Recyclable and simple packaging is a bonus.
29 January 2022
Unprompted review
Great stuff all round
Really quick dispatch & delivery, beautiful products & amazing customer service! Would recommend.
29 January 2022
I will be back for more:)
My partner absolutely loved his White Dickies Jacket! Great quality, packaging and customer service. Will definitely buy from True Vintage in the near future! Thank you!
27 January 2022
Unprompted review
Sick
Quality, got a retro footy shirt and it’s actually class, will defo get another at some point
27 January 2022
Excellent quality and price!
I ordered a north face jacket from here last week and it arrived very quickly, within a few days. The quality was really good and the price was also very reasonable, its my new favourite coat. I have bought from here before and will definitely buy from here again. Fully recommend!!!
26 January 2022
Great product and nice shiny packaging!
26 January 2022
Great service and really good quality :)
26 January 2022
Fake item sold, no correspondence from company to rectify
Bought an England home shirt from the store, originally listed at £200, turned out to be a fake. I suspect the company know as they’ve ignored all my attempts at contacting them for nearly 2 weeks. Have processed a return now but won’t be using this store again. Selling fakes and then not responding to your customers queries is just bad business.
25 January 2022
Reply from True Vintage
Hi Kanwar,
Thanks for your recent purchase from True VintageQ
We are really sorry to hear about the issue with your order. After searching our email system, we are unable to find any emails from the email address listed with your order. Can you confirm what email address you used to contact us, and what email address you sent it to?
We check all our products for authenticity before listing them on the website, and are confident that the shirt you purchased was genuine. However, if you had any issues with your order, we would be more than happy to try and resolve them for you. We will reach out to you directly regarding your order.
Many thanks,.
The True Vintage Team
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