Trueqrcode Reviews 

231
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Impressed by the multi-link feature and easy to use UI set up, can edit QR even after printed! Would recommend!

Rated 1 out of 5 stars

I created a dynamic QR code on their site. However this did not scan, even using a aqR reader app. I contacted customer service numerous times, they took ages to respond and the response had nothing t... See more

Company replied

Rated 5 out of 5 stars

Trueqrcode was exactly what I was looking for! Not only do they provide multiple links within their QR code, but you can customize the icons and what you want to include with it. I will definitely be... See more

Rated 5 out of 5 stars

The QR codes are very easy to generate and the management system is extremely useful to track the impact. Like other users, I had overlooked the subscription charge. This was a problem as the QR co... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(231)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing ..

Offers QR and then demands one-year subscription..

24 February 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Thank you for your review. We're sorry for any inconvenience. We reached out via email to help but haven't heard back. We're eager to assist, so please contact us at support@trueqrcode.com if you're still interested in a resolution.

Rated 5 out of 5 stars

very good

The website works very well and the service is very friendly

10 January 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Thanks a ton for your kind words! 😄 We're thrilled to hear that you're enjoying the website and finding our service friendly. If there's anything more we can do to enhance your experience, just let us know!

Rated 5 out of 5 stars

A pleasant experience with Trueqrcode.


Due to a misjudgment on my part, my code expired too early. After contacting customer service, already where I presented the 'problem', I received a reply in no time. They suggested an adequate solution, which I immediately accepted. This shows excellent customer-friendliness and flexibility in thinking along with the customer.

5 January 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

We're so glad to hear that your experience with Trueqrcode was a positive one! 😊 It's great to know that our customer service team could quickly assist and provide a solution that worked for you. We always aim to be customer-friendly and flexible. Thanks for sharing your experience, and don't hesitate to reach out if you need anything else!

Rated 5 out of 5 stars

Easy process for the desired outcome

While searching for a method to incorporate a link to the prototype I built into a video presentation, I discovered Trueqrcode. Intrigued by its professional design, I opted to follow the simple steps for its creation. In a matter of seconds, I had my personalized QR code ready to share wherever I desired! This has been the most satisfying experience I’ve had in creating my own QR code, and I highly recommend it to others with similar aspirations.

19 December 2023
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Awesome to hear that you found the process of creating your QR code with Trueqrcode easy and satisfying! 😎 We're thrilled that our tool helped you incorporate a link into your video presentation seamlessly. Thanks for recommending us and for sharing your great experience. If you ever need to create another QR code or have any questions, we're here to help!

Rated 5 out of 5 stars

My first 30 days with Trueqrcode

I was not familiar with the Trueqrcode website, and I generated a QR code without thoroughly reading the guidelines. After 30 days, my QR code expired, as indicated on the site, due to the lack of a membership. Following several exchanges with the support team, they promptly assisted me in resolving my issue.

I am immensely grateful for the excellent service provided.

28 December 2023
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Thanks for sharing your experience with Trueqrcode! 😊 We're really glad to hear that our support team could assist you promptly with your QR code issue. It's always our goal to provide excellent service. Remember, if you have any more questions or need assistance in the future, we're just a message away. Happy to have you with us!

Rated 5 out of 5 stars

Happy

I am very happy with the service of Trueqrcode. The customerservice is very helpfull.

18 December 2023
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Thanks a ton for sharing your experience with us! We're thrilled to hear that you're happy with our service and found our customer support helpful. Your satisfaction is what we strive for. Don't hesitate to reach out if you need anything else. Happy QR coding! 😊🌟

Rated 5 out of 5 stars

best customer support

best customer support

14 December 2023
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Hey Andrea! 👋 We're over the moon to hear you had such a great experience with our support team! Your satisfaction is our top priority, and we're thrilled we hit the mark for you. Thanks a million for sharing your thoughts. Looking forward to assisting you again in the future! 😊🌟

Rated 5 out of 5 stars

Top quality QR code and great service!

Top quality QR code and great service!

It only takes a few seconds to create the QR code. It's very easy and fast, and the result is just right.

I had some questions regarding usage and subscription. I was immediately helped in a very personal and friendly manner.

I would recommend using this site to anyone!

13 December 2023
Unprompted review
Trueqrcode logo

Reply from Trueqrcode


Hey Marc,

Big thanks for the thumbs-up on our QR code service! Stoked to hear it was quick and easy for you. Glad we could help with your questions too.

Appreciate the recommendation. If you need anything, just give us a shout!

Cheers,

Rated 5 out of 5 stars

Great service

Great service, communications and product. Thanks Urban Peaks Sheffield

11 December 2023
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Thanks a bunch for your awesome shout-out! We're super thrilled to hear that you're loving our service, communication, and product. Your feedback means the world to us. If you ever need anything or just want to say hi, don't hesitate to reach out. Cheers to you and all the best from us at Urban Peaks Sheffield!

Rated 1 out of 5 stars

This is a rip-off or even a scam maybe?

This is a rip-off or even a scam maybe?
TLDR: use direct link QR's don't use a service like this that redirects tom your URL, because they can ask money to redirect.

okay let me explain in more detail.
If you just need a QR code quickly, that's how they get you... your QR code will expire. leaving people who scan it clueless as to where it leads.
The service they provide is just a redirect. The QR code leads to THEIR website, which then redirects it to YOUR url.
That's how they get you, they kidnap the link and ask for a monthly "ransom" to activate the QR code again.
And you wouldn't know! because when you create (download) your QR code on their main site, it NEVER shows you that it will expire, and you need to pay for it.
Just go with other services which create QR codes, that link DIRECTLY to your site. Something like a QR monkey springs to mind. Or do it in your design software directly, Adobe products have support.

17 November 2023
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Hello,

We appreciate you sharing your concerns and experience with us. It has never been our intention to make our customers feel left out or misled. We offer various QR code services, including both temporary and permanent options. We apologize if this was not communicated clearly enough.

We take your feedback very seriously and will look into ways to improve our communication about the different options and terms. It's crucial for us that our users are fully informed about what to expect.

If you have any further questions or if there's anything we can do to improve your experience, please don't hesitate to contact us. We are here to help.

Kind regards,

Rated 1 out of 5 stars

Poor customer service, QR code never worked

I created a dynamic QR code on their site. However this did not scan, even using a aqR reader app. I contacted customer service numerous times, they took ages to respond and the response had nothing to do with my query. When I complained they just sent a general response. I'm so glad I didn't sign up to their plan. Useless if things go wrong

23 October 2023
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Hi Kavita, sorry to hear that you have not had a good experience with us. We have tried to contact you multiple times, but unfortunately, we have not received any response. We would really like to resolve this! Could you please contact us at support@trueqrcode.com

Rated 5 out of 5 stars

great customer support

I made a mistake while creating my QR code and it got deactivated. I used it on print-products so I couldn't easily change it. I immediately messaged the customer support and they got back to me in just a few hours. Thank you, for your support (especially Ariana).

25 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look